Holiday Cottages With Hot Tubs In South Devon

Reviews

What our customers say about their holidays

• Sean - Verified booking

  The house has such great potential, however we had several issues during our stay, and some positives too.

  1) The dishwasher was broken, we were told when we arrived - as 3 families (11 people) this wasn't ideal, it was a lot of extra time washing dishes on a supposed luxury break, I know these things can't be helped, but it was not replaced until literally the morning we left (the irony!) this could have been resolved much sooner. 2) The hot tub was freezing cold for the first 24 hours, we were told it was due to it being 'cleaned' yet no other lodge we have stayed at had this problem, it was also never inspected for the entire week we were there, other lodges have someone come every morning to check the ph levels etc, which may have caused our illness (see further down). 3) The house was not cleaned to a satisfactory standard, firstly, let me say the main cleaner was absolutely wonderful, a lovely lady who tried her best, but that property is too much for one cleaner, you need a couple of cleaners to really properly clean it, the wooden floor was dirty, the sofa had a musty smell (why fabric sofa's in a lodge? Surely get leather easier to clean!) Positives; 1) The tennis court is brilliant, as are the swings/play area for the kids, clean and just a really good area, fresh air, no need for video game consoles! 2) The staff on site, particularly the main cleaner, and the lady in the main office who kept informing us of the dishwasher situation, she also sent the cleaner to clean the lodge when we mentioned the issue. 3) 2 Bottles of wine on arrival, very nice touch, and very nice wine. 4) Beds were comfortable, showers were powerful, rooms were huge. Unfortunately, out of 11 of us, 9 of us were sick during and following the stay, the children from the early part of the stay, later moving on to the adults - whilst we can't exactly pinpoint what caused it, we have our suspicions it was related to the hot tub cleanliness. When all is said and done, would we go back there? Probably not.

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• Robin - Verified booking

  The house was booked by my wife and I for a family get together to celebrate our 50th wedding anniversary.

  It was all that we expected and more. The house is located in stunning countryside roughly midway between Dartmouth and Totnes. It is extremely well equipped and very comfortable with the helpful owner Peter and his partner Amy and family living next door in ann adjacent property. Everything was provided for our stay. The slight mark down for Maintenance was because, shortly after our arrival, a tap on the bath in the en-suite of the master bedroom broke resulting in us not being able to stop the flow of cold water. Contact was made with Peter, who responded promptly and turned off the water supply to the bath. A plumber was called who later confirmed that a replacement would need to be ordered from the manufacturers. So for the remainder of our week we were unable to use the bath in the en-suite. By way of other feedback members of our family were woken on a few occasions around 07.30am by young children, staying in other accommodation on the Estate, playing tennis/football on the tennis court. We thought this somewhat inconsiderate of the parents of these children, disturbing other guests on the Estate so early, so would recommend that the owners include in their guidance notes, provided in each property, that the tennis court should not be used before 9.00am! However these are minor observations in what was a most memorable week in a wonderful property in a beautiful part of the country. Highly recommended and we hope to return in the not too distant future. Thank you to Peter, Amy and Emma we really enjoyed it.

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• Martin - Verified booking

  House was very clean and well equipped.

  We went away with our children and grandchildren so there were 10 of us. The bedrooms we’re comfortable and spacious (4 with en suite). The lounge area didn’t have enough sofas for 10 people and meant some had to use the large footstool and dining chairs which weren’t ideal. The house is close to Dartmouth and has lovely views from 2 of the bedrooms. We were told the pool and children’s play area was out of use due to COVID situation but on arrival it was clear the children’s playground was out of use due to the building works being undertaken so that wasn’t so good. The hot tub had constant warm water that was cleaned daily. Tennis court was good and readily available for use. The house has a small decking area and no garden which we didn’t realise so that made it difficult for the grandchildren to run around freely. Would have been a nice touch for a small shop to get early morning milk, bread & eggs etc, but local supermarket a short drive away. House is well situated for a quiet peaceful holiday or short drive will take you to local towns, beaches and places of interest.

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• ROBIN - Verified booking

  Booked in November for 8 people and due to guidelines and then introduction of rule of six, travelled with only six persons.

  No swimming pool and felt that I didn’t get what I had paid for. Repeated emails to Sykes customer service and discussions with Coast and Country yielded no results. Shocking customer service from both. Kitchen area was very small with an unpleasant smell emanating from the cupboard under the sink. There was Insufficient seating to accommodate entire party of six on comfortable chairs in one location, so if you are travelling with more you will be not be able to sit together to relax. Would not like to be 9th or 10th person staying, only 9 dining chairs, main table outside and hot tub only accommodate 8. Best feature without a doubt was the hot tub.

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• Wendy - Verified booking

  We had a brilliant weekend with my whole family celebrating my husbands 60th birthday.

  Beautiful house in outstanding surroundings. Would not hesitate in returning . Everything was thought out down to the crabbing nets & buckets to borrow. Grandchildren had an amazing time - cried to leave ( I know they had to go to school on leaving this amazing property - but they had their uniform i and down the park 7am !!) Facilities - swimming pool & adventure park where a great facility to have with the kids - meant we could relax and enjoy each other’s company. Even though their were 12 of us in the house , there was enough space for a least another 12 ! Plenty of crockery, cutlery & glass ware to do your own catering - loved the AGA !

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