Villas With Hot Tubs In Chard

Reviews

What our customers say about their holidays

• Zoe - Verified booking

  Overall we had a lovely stay.

  We were a little surprised when we we arrived as the photos looked like the property was detached. Sadly, the hot tub was not working properly, only 1 jet was working which was incredibly powerful and actually bruised my friend's back. I think someone else had mentioned this on a previous review. It was one of the main reasons why we booked Swandown. Downstairs was a little tired, flaky paint on ceilings etc in the bathrooms and in one bathroom the water in the bath didn't drain away so that wasn't very nice. There was a couple of dirty plates and the grill pan needed to be washed before we used it. The TV sound quality wasn't great. Other than that, we had a lovely time. It is super comfortable, lovely location, great views, very helpful staff. Lovely little honesty shops and great range of DVDs and games. We used the swimming pool on site and the facilities at the hotel - which were very tired.

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• Tracey - Verified booking

  As a group of four friends we really enjoyed our stay in your lodge.

  We all slept well and found the beds very comfortable. The hot tub was perfect, easy to use and extremely clean. We were grateful to find plenty of towels and extra ones for use around the hot tub. The kitchen was very well equipped and we enjoyed cooking in it and sitting at the large dining table with a lovely view from the large windows. Everything thing was bright and fresh and the lodge was warm and inviting on our autumn break. The receptionist was extremely helpful with our queries and handy to know we could call him if we had questions. We would have liked to have a little more washing up liquid rather than two squeezes and more than one loo roll per bathroom provided or a note on the booking to bring some as we didn’t think about that and that would have made our stay pretty perfect. Thank you we will definitely book again.

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• Richard - Verified booking

  This was our second stay at Swandown and this is our first review.

  Our family of 4 (we have twin boys aged 11) love coming here, the standard of the lodges are fantastic (we have stayed at lodges 9 and 14) everything you need is at hand in the kitchen, the living areas are very comortable and have plenty of space and the outdoor areas are lovely too. The staff are very welcoming, great to deal with and friendly. The supermarkets are a 10 minute drive, the local pub a 5 minute walk (and has fantastic views from the garden) and the local golf club (all welcome) is a 5 minute drive, both are great for eating out. The likes of Lyme Regis, Sidmouth, Burnham, Weymouth & Teignmouth are reachable in an hour and Minehead, Torquay and Bournemouth around 90 mins so perfectly located for day trips out. This is one of our favourites and we will definately be returning.

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• Michael - Verified booking

  The listing made it clear that guests had access to services in the nearby hotel.

  However, having walked to the hotel, we were told on arrival that there was no contract in place between Swandown and the hotel and there hadn’t been for some time. It was clearly not the first time that the hotel had told guests that this was the case, so we are very disappointed that the listing had not been corrected as this was part of our reason for deciding on choosing Swandown. Also the path to the nearby pub was only illuminated in places (lights exist but are not all working). Not sure who owns the path to the pub but if it’s one down then it would be good to get the path lights repaired. Other than that, we had a lovely weekend and would recommend swan Down

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• Michael - Verified booking

  We arrived slightly early (about 15 minutes) before the check in time and the reception was manned by 2 people.

  We got a pretty frosty welcome and told we were early and they weren’t ready. When I said we had stayed before and didn’t need a guided tour they seemed a bit more friendly . The same gentleman was more friendly on departure so maybe we just caught him at a bad moment. It wasn’t as if we turned up an hour early. Other people seems to be unloading vehicles at the same time but they may have been property owners. Otherwise this is a great place to stay and we really like the quality of the accommodation. Beds are comfortable and the property well equipped. We will definitely consider staying again

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