Villas In Lancaster

Reviews

What our customers say about their holidays

• Suzanne - Verified booking

  Accommodation, was a lovely cottage, the details for parking given seemed quite outdated, there was no grass verge for advised parking.

  There is a marked area near the property, but its not clear who the parking is for, or if its parking. As soon as I arrived a neighbour pounced on me about where I was going to park and he was quite interdating, I had driven over 5 hours and it wasn't really the arrival I had expected. I got the feeling the local residents were not that welcoming of the property being a holiday let, different people coming and going, which made me feel unwelcome at the start of my holiday, especially after deciding to leave our dog at home with my partner who was working, it was already a change of plans and to feel quite unwelcomed, as soon as you arrived was not great for a female traveller alone with 2 children. Quite unsettling and my children viewed the on arrival pouncing!!! We pulled into the drive to unload and I got some very unwelcome looks, we were just unloading. I even asked if it was ok to park and unload then move my car. Once in the cottage the welcome pack was really lovely. Rooms were all made up nice, the second bedroom was rather small with both beds up but my 2 girls managed as we were out most days so a good base. Beds were comfortable. We kept the bathroom window open all the time as there was a damp smell if the window was kept shut. The shower vent really needs a clean as it was pretty dirty. Having the washing machine and dryer is a great bonus with children. The cottage could do with a lick of fresh paint as its starting to look tired and if wanting to keep the 'luxury' status this needs to be kept on top of. Outside seating area was nice, but with the road traffic was a bit noisy for relaxing in, with us not really being around was not an issue. Installing a hot tub out there would really make as difference as its a secluded area, some nice lights would definitely encourage more people to sit outside and use the area, would have been a great evening relax when heading back after a days walking. Kitchen - The saucepans in the kitchen need updating, I'm not sure if they are conductor pans which with the hob they need to be. Oven and extractor were great. Coffee and cafetiere was wonderful as I always take my own. Some larger mugs for tea and coffee would be welcomed. I always take my own. The ones were nice and fancy, just not big enough. Teapot was lovely to have. Fridge/Freezer great, dishwasher was great to, however I did need to give it a clean inside and put on a cleaning wash as there was a build up on the door and filter. Details regarding how the bins work would have been useful. Living room and dining area, lovely space, TV and DVD all good and good selection for all ages. My children loved the puzzle they completed through the holiday. The hoover needs to be cleaned or the filter cleaning when hoovering it smelt quite doggie like. Sofas all comfortable. We turned the heating on once and worked very well and quickly so we could dry some clothes. We had a lovely stay once we got over our arrival hurdle, but chose to leave a night early as the 0900 leave policy is very early compared to other places we have stayed as especially as I like to leave somewhere how it was found on arrival, felt we lost a days holiday due to this. Usually 11am exit works better then you can enjoy your holiday and squeeze the holiday feeling before heading back to home and work. Thank you for letting us stay. We loved the Lakes and explored lots.

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• Moyra - Verified booking

  Firstly I would like to thank the owners for arranging our stay at their cottage at such short notice after our original choice of accommodation was cancelled the day before we were due to arrive.

  We very much appreciate how quickly you sorted this out for us and thank your housekeeper too. We arrived to the best welcome pack we have ever had which was extremely generous. Our first impression on driving up to the back of the cottage was a little worrying as the surrounding houses look a little shabby externally but this is out with the owners control. The cottage was great inside with everything you need and is very cosy. A lovely kitchen, small but all you need for a week's holiday, a lovely living room/dining room with two comfortable sofas and Amazon Prime on the TV was an unexpected bonus! Upstairs the main bedroom was large, stunning exposed beams and a large wardrobe (could do with more hangers but I had brought some, so not a problem). The bed is huge and very comfortable. There was no picture of the bathroom in the listing, which always worries me a bit, but I was delighted to find a lovely modern bathroom with a large bath, huge walk-in shower and tastefully decorated. I could not smell any damp in this room as a previous reviewer had commented upon. There was, however, a patch of damp in the upstairs hall at the join of the ceiling to the wall which needs some attention though. The small front garden is extremely private and in better weather would be great to sit out in for a morning coffee or evening glass of wine, however it does feel a little uncared for and overgrown. Generally the cottage is clean but there were a lot of cobwebs everywhere, the ceilings are very high but an extension is available for the feather duster to allow the cleaner to reach these but she doesn't seem to be using it. The shower mat was a bit mouldy and that needed a scrub too. Unfortunately the local pub was shut the whole week we were there, I fear it may have gone the way of so many others but hopefully I'm wrong on that. The butcher shop, mentioned in the listing, is also shut now. So apart from the small local shop/post office there is nothing in the village and you need to drive to find a restaurant or pub. However, there are a number of good places not too far away. Overall we enjoyed our stay and would recommend it as a place for a quite holiday.

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• John - Verified booking

  Good value, spacious cottage for 2-3 people.

  It is described as luxury (as many things are these days) but I would say it is more homely - cosy and comfortable. This is not a criticism simply I think a better reflection of what it is in case someone was expecting "luxury". Whole cottage very clean and well equipped. It was well worth the price we paid. Kitchen large and well equipped with utensiles, dishwasher, etc (minor point - box of hundreds tea bags yet only couple of sachets of Nescafe). Living room large and comfortable with two 2 seater sofas and a 4 seater dining table. The garden is not really a garden but more of a small patio surrounded by a high wall, but given there is a busy road the other side of the wall with HGVs passing by, not somewhere we really chose to sit. There is no real traffic noise in the living room however, a bit traffic noise in the bedrooms but no so much to disturb us. Bathroom - large with both a bath and a large walk in shower. Very good for a cottage of this size and at this price poimt. Bedroom 1 good size with an extra king bed. Bedroom 2 is quite small with a single bed which can be made into a double but then the room would be extremely cramped (to extent probably could not even open the wardrobe) if this was made into a double bed. I would bedroom 2 is only really suitable for one person. Both bedrooms had good quality solid oak furniture. There is/has been a leak in the roof which has left a very noticeable stain at the junction of the roof and the ceiling at the top of the stairs. This will need some attention. Parking situation could be explained a little more - one line instructions were to park on the street. We did and it was free and only seconds away so no problem. However on arrival our sat nav brought us right to the front door of the property where in a little courtyard there is space to park straight outside the property so we were left wondering can we park there or at least use it to unload the car. This space remained empty for almost the entire stay so again left wondering whether we could park or load the car there.

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• Christina - Verified booking

  Overall the lodge was nice, however it did fall short in many areas unfortunately.

  When we arrived, the information stated that a key box would be outside but it did not tell us how to get to the lodge or about the barriers. After driving around for 15 minutes, we went to reception and were told we needed to walk there first to get the keys. No map provided. The lodge itself was nice, but there was rubbish left in several places including bread in the cupboard which was stale and rubbish behind the TV and beds. I was also disappointed that there was only 1 oven tray, no basic essentials like salt/pepper/cooking oil and no spare bedding provided which is often essential when travelling with children. We the found out that although the advert states that swimming and gym access is included, it isn't and I ended up paying £100 for my children to swim which is misleading as this was one of the main reasons I booked this particular lodge. Overall, nice lodge but the lack of information, completely incorrect information in places and lack of basic essentials did make the holiday fall short of what I would expect for such a lovely site. It would be really helpful to provide people with more detailed check-in information and make it clear that no activities are included and must be paid for.

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• Linda - Verified booking

  We have been to this cottage a few times in the past, and are likely to go again - but not in winter!

  The furniture is very comfortable, as are the beds. The kitchen is spacious and well equipped with everything we needed for a week's self catering. (a bit short on table knives though!). The Wifi is strong and we had phone signals. The road noise did not disturb us in the house. The parking on the lane was easy, and we were able to unload and load the car in the back yard area. HOWEVER, the heating system had a mind of its own. We arrived at 3pm. The house was freezing. The thermostat was set at 7 degrees!! We were able to increase it but the timer switched it off when it felt like it - down to 7 degrees again. The timing mechanism is unavailable to guests. Every morning my husband had to get up early, go downstairs, increase the temperature on the thermostat, and go back to bed. The temp in the bedroom was 10.4 degrees according to our alarm clock one morning. The bathroom never did heat up properly. This is not suitable for winter guests. One other thing - an earlier review mentioned the handle on the dishwasher was broken. It still is. We coped, and apart from the heating issues, were happy with the cottage.

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