Villas In Liverpool

Reviews

What our customers say about their holidays

• Dino - Verified booking

  Ništa, teška katastrofa. When booking this accommodation, we fought for three days about paying the facility, because the payment is not made through booking, but directly through one of their almost fake pages, which rejects whatever cards you enter. In the end, we barely managed to pay through Revolut. Arriving at the accommodation was a complete disappointment. From the floors, bathrooms, to the rooms and dishes, everything was extremely dirty. Leftover food next to the bed on the carpet. The sofas that are extendable (3 pieces) are just right for one adult or two children, not at all for two adults as we were told by the accommodation. So the accommodation is for 7 people, not 10. There also was’t enough bed linen for all beds. We asked Host to bring more, but they didn’t. From the moment we arrived at the accommodation, we saw that something was wrong with the heating. We had no central heating or hot water until 10 in the evening. We called the host several times and sent messages and e-mails, but in vain because it is an agency that holds several properties for rent. It was only with the help of Booking that we were able to get in touch in the evening, so that the repairman would come and fix the problem. 10 people per winter in Liverpool without heating and hot water, a serious disaster. Entering the building is extremely difficult and complicated. The location is close to the center, but the neighborhood is extremely bad, the constant arrivals of the police at night to the building (probably because of drugs and violence) did not give us peace at night. Avoid this accommodation and other accommodation of this host because this is not normal.

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• Georgina - Verified booking

  The location was handy The stay was very disappointing. this was my mothers hen do which was a mixture of ages from 26-67 and this was definitely unsuitable. The kitchen/living room area is so small not like the advertised space. There was constantly smashed glass and illegal drugs around the main door. No plug sockets worked in 2 bedrooms making it difficult to get ready upon reporting this they wanted me to sort myself when i said i was not happy messing with electric box they sent a man to have a look. He needed to get into the cupboard in the end room which meant moving one of the beds upon doing this it revealed the mattress was saturated in urine! this was reported and a new mattress requested but did not come therefore a member of my party was without a bed and had to sleep in the kitchen/Livingroom area which was extremely uncomfortable. The music from near by clubs did not stop until around 5/6am then the clubs were emptying glass bottles into the street bins, then the bin men came and emptied the bins which was so loud. Then the road sweeper made even more noise every single person felt ill from this stay we was so sleep deprived.

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• Charlotte - Verified booking

  The accommodation was fine. The beds were quite comfortable. Location was great, very central (but loud) Shower pressure is good. It was not the accommodation in the photos. I think they use a general set of photos for a few apartments they have. The apartment we had was quite small and dinghy. Due to it being a basement the windows are very hidden so that can be a bit bleak. The accommodation wasn't that clean. Theres a lack of basic supplies such as enough toilet roll, washing liquid and/or tea towels. The place needs an overhaul, the rugs dirty and stained and the bathroom had mould patches. The laminate floors need re doing There's a lack of good ventilation and it would benefit from windows you could get to and open. The accommodation has been over filled to allow parties, this means it's good for location and price but it's way too small. There's no seating area for food which there appears in be in the pictures. The television remote had no batteries so we didn't use it The bedrooms are fine but crowded. The location though good for partying, is terribly loud so if you're a light sleeper I wouldn't bother.

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• Jade - Verified booking

  7 of us stayed at this listing for a 21st birthday getaway to Liverpool. The location was great, very close to the centre and walkable distance to all the sights of Liverpool. However it was very difficult to check-in - no instructions were sent prior to check-in with codes for the main door or lockbox for keys. We had to phone an emergency line to get these at 5pm (when we could have checked in at 3pm) so we should’ve had the codes well beforehand and were told in our check-in manual these would be sent ahead of time. Once we were in, the rooms were as described and the photos were accurate. However there was a horrible smell from a drain in one bathroom. This was eventually resolved but not until day 3 of a 5 day trip. There were also lots of dirty towels/pillowcases. Again these were replaced, but on day 3/4 which wasn’t very helpful. There were 2 hairdryers we used which both smelt like they would go on fire/had melting plugs. We couldn’t use them, but luckily had brought our own.

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• Naomi - Verified booking

  Location was very good The first thing was the damp small that hit us when we opened the door . There were 2 bags of rubbish outside the door under the stairs. The carpet was black, not light grey . Sofa arms broken . The sofa smelt, and the beanbag on the floor had sick on it . No bedding was left out for us, and we needed the sofa bed to hold our party . One of the beds it the big room was flipped and the strings were what you had to sleep on . walls had dirty marks all over them . The bins in the bathrooms had not been emptied , and sanitary products had been left in them. There were no windows that could be opened to air the place as we had the basement apartment. All floors had not been washed, and the carpets were dirty and sticky . No WiFi and no signal on anyones phone while inside. We only stayed 2 nights, couldn't have stayed any longer. Would not go back even with the great location. We ? overpaid. room I thought we were getting and what we got in photos.

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