Villas In Looe

Reviews

What our customers say about their holidays

• Benjamin - Verified booking

  Really nice extras but failed on basic things.

  Overall cost cutting extremely apparent. Only one toilet roll provided for the duration of the stay which ran out during our stay (of course at the most inconvenient time) - I do not usually expect to buy toilet roll for self catering, no hand soap provided in the kitchen or bathroom. No cleaning materials for the kitchen or bathroom. I don’t expect much but a cheap antibacterial spray for the kitchen and a roll of kitchen towel wouldn’t go a miss. On the day before departure we received an email explaining our roles and responsibilities as unpaid housekeeping staff. Apparently all plates need to be washed and put away, everything cleaned down (with what as you don’t even supply the basics needed for simple hygiene), all furniture to be restored to its original layout... I’m sure there were other demands. I always treat places with respect and aim to leave as I found them but this felt insulting at the rate that was being charged. It was expensive. I would expect this communication style in a hostel - very adult to child- not to your paying guests. Otherwise a good stay and nice accommodation. Your beds are a bit hard though. And having 3 different unlabelled keys is an unnecessary frustration.

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• Ian - Verified booking

  Spent a week here in mid September.

  Arrived after a long journey, ready to relax. We could not have chosen better. 2 Valley View was everything we were expecting and so much more. There is absolutely nothing to fault at this property, it was luxury from the minute we walked in. Bright, airy, and bigger than we thought it would be. Everything you need is there from the cute little welcome pack, the milk in the fridge, to the amazing spa and cinema room. The spa is absolutely delightful - big, hot jacuzzi bath with the added bonus of a tv in the wall, the sauna is perfectly sized for two people and a real treat. The cinema room is just amazing with its huge tv, ceiling lights, and really comfortable recliner chairs. There was everything you could have wanted in the kitchen and the whole lodge was just spotless. Lovely verandah area outside, and surrounded by trees and shrubs full of little birds going about their business, the atmosphere is one of total relaxation and peace. Cannot recommend this highly enough, our first time in a lodge setting, but definitely not the last. Having The Old Mill restaurant on site is a bonus. The food is lovely, the staff are very polite and helpful and attentive. All in all, faultless.

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• Jeff - Verified booking

  2 Valley View Stone Rush Lakes .

  Positives - Peaceful countryside setting , On site bar &restaurant . Modern well equipped lodges . Great location for exploring local area . Negatives - Lodge cleanliness is an issue , dirty stained carpets full of dog hair (lodge hoover not fit for purpose and broken so couldn't even try to clean carpets myself. Broken hoover has been highlighted in a previous review, not great for a dog friendly lodge ) Previous guests clothing left in situ . No chair for the dressing table . Broken Tv in Jacuzzi ( blown speaker) . Broken plug on Jacuzzi . Damaged/worn and chipped laminate flooring . Maters were reported to staff on site who to their credit were quick to respond on the Monday. Staff however addressed only the cleanliness issue , cleaning the carpet making it marginally better. From my experience there appears to be an issue releasing lodges where no inspection / audit of fittings has taken place . Simple steps could be taken to keep on top of the maintenance & cleaning to ensure guests have an enjoyable stay on what is otherwise is great site .

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• Nadia - Verified booking

  Such a awsome little spot in the valley.

  Each cabin look unique to suit all. Lovely to walk around and explore with lots of options to explore further. Just be careful not to follow sat nav down the old barrow lane! The cabin is massive to what you first think from the outside! The jacuzzi bath was my favourite and added extra of a TV to relax watching. We cooked roast and various meals. I would say there are a few cooking tools that could be added like baking tray, foil, and whisk. But lovely kitchen and little wine cooler and fridge freezer. The cinema room looked amazing but there seemed to be a missing cable to get full sound experience. However we spent most of the time watching the lounge TV and chilling. The bed was super comfy. There was no hand soap dispenser but this may be because of the covid situation. We felt safe and the cabin was very clean. Lots of facilities like hoover, iron board etc. The dogs also felt very at home. Lovely atmosphere and ideal place to get away from normal chaos life to unwind and chill. We will definitely be back and highly recommend.

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• Mr Astill - Verified booking

  The property was poorly maintained, and the photos are clearly quite old as it no longer looks the same inside or out. The outside area is in dire need of maintenance, cleaning and the plants need cutting back desperately. The windows were filthy. To pass off this property as having an outside terrace was an insult, what it had was a mucky, unsafe area outside stuffed with rubbish and overgrown trees. Inside the apartment needs a deep cleaning; although the immediate surfaces were clean the apartment itself is grubby, very dusty and smelt heavily of mould. The location is great and the apartment well equipped, linnen, beds and kitchen all nice and clean (but as previously stated more widely the place is dusty and mouldy). Parking is convenient down a small dirt track to the side of the apartment, but be prepared for your car to get covered in detritus from the wooded area where it is situated I'd steer clear of this place in future, seems its a cash cow for someone unfortunately.

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