Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Christine - Verified booking

  Overall we really enjoyed our stay at 2 Carr Farm Close.

  The house was very well equipped and there were toys and games for the children. The owners were very helpful and even phoned and emailed us ahead of arrival to check we we knew where we were going. They also gave helpful suggestions for activities in the area. The hot tub was enjoyed by everyone in our group. A couple of problems; the thermostat on the tumble dryer appeared to be broken as it kept cutting out after about 10 minutes - difficult as we had to take our own towels and this meant it wasn't easy to dry them. Also, there were no oven gloves in the kitchen and only one tea towel (we know the owners asked for everything to be washed in the dish washer, which we did) but a couple of tea towels at least would have been handy. Overall, an enjoyable experience and the house was well located in a quiet area but within easy walking distance of Glossop centre.

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• Karen - Verified booking

  Had a lovely week away at Harbour House.

  We arrived for check-in at five o'clock on a bank holiday. As we had two cars we could not find a space anywhere to park the second with the scratch cards provided. I don't understand now that Covid is not an issue why check-in can not be earlier. However, the parking situation did resolve once the bank holiday was over. Apart from the initial parking struggle the cottage is fantastically situated within walking distance of everything in Whitby. The house was spotless and the welcome bag was a lovely touch. We had a problem with a blocked sink but we contacted the agents and it was dealt with straight away. It would have been nice to have some wood and matches for the fire for the first night. Apart from these minor issues, the cottage was cosy, comfortable, very clean, and perfectly situated for all that Whitby has to offer. Would definitely stay again.

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• Wendy - Verified booking

  Lovely place with lots of facilities.

  Really really comfortable and spacious living ! The kitchen was small for the amount of people it has in the property but functional except for the microwave, way too hard to understand even with the instructions. The outdoor space was disappointing but thank you for trying. The property needs a few simple things to make it a little bit more special. These things were mentioned in the visitors book several times over a period of time but have obviously not been acted on. They are, Coat hooks in the hall. Shoe racks in the hall More serving spoons There is also confusion about the bins .... even though it says in the instructions there are green and blue bins in the alleyway we could not find any . I did call the office to come and clear the rubbish and a lovely lady came but only once . A lovely place overall though.

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• Linda - Verified booking

  This is an ideal house for our family get together and is our 2nd time staying at Harbour House.

  The house is well appointed, the beds are very comfortable with crisp clean linen and having 3 bathrooms is a bonus. However I was disappointed in the fact that the temperamental microwave which I reported as faulty previously is the same one as last year and have noted that other people have also reported this. If the owners don't want to replace it, then another one should be placed either on the worktop or placed in the cupboard. The dish rack doesn't have a base to it, therefore all the water drains onto the worktop soaking everything, this should be easy to remedy. The courtyard is dirty and the garden furniture is needing replaced. The slabs are covered in green algae and need a good power wash. It certainly doesn't look anything like the photos. As a result we were unable to use it... Very disappointing.

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• Karen - Verified booking

  Very happy when we arrived at Harbour House Whitby, location was excellent being in the centre of Whitby so everywhere was walking distance after unloading and parking the cars.

  All bedrooms spacious and clean on the 2 floors and 2 bathrooms and 1 bedroom with en-suite. Kitchen is compact so more than 2 people is a squeeze. One thing I will say about the kitchen is when you wash up and put items to drain the water makes the worktops wet, I don't know if it would benefit a draining tray to collect the water! We found a bulb had blown in the inside porch area on arrival when trying to unload the cars in the dark but after calling the number in the welcome book it was rectified the following day and also a new plastic shower mat was supplied after I said the one in the bathroom had seen better days! We were so lucky with the weather being end of October, we all had a great time and stay and would definitely book Harbour House again if another family holiday in Whitby came up!

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