Luxury Cottages In World

Reviews

What our customers say about their holidays

• Clare - Verified booking

  Of course the place was fantastic, I could tell from the pictures!

  The shower was the best ever. The attention to detail was also fantastic. I met the owner one day and he was lovely, letting me walk my dog in his fields. The weather was appalling but it was everywhere in the country. I did receive an extra cleaning bill of £84 and some pictures . I can honestly say that both blue cushions were stained on the backs when I arrived because I noticed them when I picked all the downstairs cushions up and moved them, as I didn't want my dog grabbing them. I did mop the floor on the Thursday as it had been raining like mad and dog paw prints were all over the downstairs tiled floor. I mopped the paw prints off but I'd obviously missed some dirt by the back door. I assumed the cleaners would mop the floors anyway . There was also some dirt on the chest area of the robe which I didn't notice but would of assumed would come out in the wash. I put one of the bath mats in the washing machine but from the pictures it looks like it's gone grey, so apologies for that. I have stayed in many self catering places all over the UK and Europe and never had such feedback before, but such love and care has gone into this place that the owner is rightly very proud of the immaculate nature of the property and wants it to remain that way. I'm just sorry that i didnt notice these things before i left and made a better job at cleaning up! It's put rather a dampner on a lovely stay. Anyway, it's a lovely place and anyone who gets to stay here is very lucky indeed.

  Read more less >

• Judy - Verified booking

  We started out holiday in the shepherd oak cottage, everything appeared clean and tidy, communication with the owner for key collection was great and all went well.

  Unfortunately on the second night we were disturbed by noise and in the morning found this was due to mice in the kitchen cupboards. There was a large amount of mice droppings, as we had a 1 year old with us, we contacted the owner and asked to be moved to another cottage. Within the hour we were in an adjacent cottage Bramshurst. Bramshurst was clean and tidy and perfectly adequate (no mice), however it was a less expensive cottage due to the architecture, windows and location of the property (being terraced and not semi detected, and having a view onto the other cottages, rather than open grass). The owner checked we were ok and everything was fine in the new cottage, however after checking out and requesting the difference in price to be refunded from Shepherds Oak to Bramshurst or any compensation for the move of property, this was rejected and a 10% discount offered if we booked directly with them next time, offered instead. We do not think this is acceptable and would like the difference in cottages price refunded at the least - if we had wanted to stay in the cheaper cottage we would have booked it and saved money.

  Read more less >

• Alan - Verified booking

  The cottage is lovely and very comfortable, in a great location.

  No complaints at all but considering the considerable price we paid for a 2 night stay we were a little disappointed that the experience could have been more welcoming. We have booked through holidaycottages.co.uk on a number of occasions and feel that the attention to detail is better. For example, the dvd remote did not work. Also mirror light in ensuite. Holiday cottages tend to have a small welcome pack to save an immediate shopping trip (eg. Milk, bread, jam). Basics like kitchen roll, cooking oil. Only small things but these make a difference when booking in the future. Regarding the accommodation itself, the only aspect that could be improved is to be able to prevent the dog from going up to the bedroom area.

  Read more less >

• Matthew - Verified booking

  Linden Barn felt like a magical place over the Christmas period.

  The owners put us a big real Christmas tree up for us and they even blocked in the back garden so our small dogs could go for a little run around. The barn itself is amazing. Warm, welcoming and fully equipped with everything you need for your stay. The kids even said “We’ve never stayed anywhere as posh as this”. I think we were all blown away with how fabulous the place was. There’s a Morrisons and Lidl literally five minutes drive away so perfect for stocking the cupboards. We didn’t get to see much of Wincanton because it was very bad weather but we didn’t care because the barn was so lovely the kids didn’t want to move anywhere. Amazing place and would highly recommend giving it a try.

  Read more less >

• Sarah - Verified booking

  Dishwasher needs salt and rinse aid - leaves residue on glasses cutlery etc, needs a clean behind the curtains (spider season) and found a few dead flies during our stay!

  Appreciate the height of the windows however could do with a good clean as cobwebs at the top - some of the sheets/towels/flannels could do with replacing cooking utensils are a bit basic and a pizza slicer and kitchen scissors would be handy and all utensils are left with a residue on them from the lack of salt and wash aid summer quilt would be beneficial particular upstairs and a fan would help upstairs coasters would be useful - apart from all that we had a lovely week with glorious weather and a lovely peaceful setting prompt response from the owner when requested a new frying pan - hopefully the suggestions I have made is to be taken as a positive and potential improve the stay for the next guests

  Read more less >