Lodges & Log Cabins in Merseyside

Reviews

What our customers say about their holidays

• Antony - Verified booking

  The property is very pleasant on a peaceful well run complex, we really enjoyed our time there.

  What lets it down is the lack of inventory, there were only 3 coat hangers, very few mismatched glasses, no baking trays, no kitchen scissors, no serving ware, the list is long & I shan’t go into it, but with a tiny bit of watery soap in the bottom of a bottle & two part used toilet rolls for four days, it was a disappointing start & I feel a property asking the rate it does per night, should be a lot better. The outside furniture is great but the cushions are stored in the top & bottom of one of the smaller bedrooms’ wardrobe, leaving no room for other things. The bottom of the wardrobe in the other smaller bedroom had a large heavy cardboard box in it along with wallpaper offcuts & old plastic packing, again leaving no space. One of the drawers in the kitchen was full of what appeared to be old packing materials for some of the kitchen cabinets/appliances & directly beneath the boiler was an opened tin of paint - this should be removed immediately because of the fire risk. I can only assume the property has only recently come to the market & simply isn’t properly ready, the marketing pictures bear no resemblance to the property itself, which has none of the touches that make it feel special, with these sorted it will be a great place to stay.

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• Billie-jo - Verified booking

  The location of the property with its proximity to the lake and the private launch site was fantastic.

  The uninterrupted views were spectacular. The reason for only putting a smile for cleanliness, was because there were a few cobwebs in some light shades and we found a dog ball and some kibble under the soda when lifted it to retrieve something we had dropped and had rolled under there. The reason for only a smiley face on the maintenance, is because the headboards on both double beds were loose and banged on the wall throughout the night when ever one of us turned over. The over all lodge was beautiful, the rooms spacious and with very good quality fittings and furniture. The hot tub was a fabulous touch, enjoyed by us all. The open plan living area was great for us to spent time together, but on the other hand having the dividing door to the bedroom area was also great so that we could all have our own space if wanted/needed. It was brilliant for us to be able to take our little dog, and even though the property is pet friendly there was no trace of there ever being a dog in tthere before. There was no smell and no fur anywhere...absolutely fantastic! Would highly recommend this property for those who want a quiet relaxing break away from the rat race.

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• Amy - Verified booking

  Good afternoon Whilst the lodge was beautifully situated unfortunately there were several issues which affected our stay some of which we raised whilst we were there.

  The hot tub was set at too low a temperature which made it unusable,we got the maintenance man out but he was unable to fix the problem. We had booked this lodge because of the hot tub and feel that we paid for a facility we couldn't use. Also,there were no back cushions on the outside metal framed furniture,we complained and were told that previous guests had left them out in wet weather and they had been ruined. We would have expected that these would have been replaced as this meant we could not use the furniture as the metal back made it uncomfortable. This lodge was advertised as having an open fire but the fire was an electric one,we purchased logs which were unusable. Finally,whilst the lodge was mostly clean unfortunately the ceilings were full of cobwebs with numerous spiders, I had to get on a chair and hoover all the cobwebs myself,this is not what I expected to be doing on what was supposed to be a relaxing break. We paid a lot of money for what was not the experience it should have been. I have numerous photos if you wish to see them. I look forward to your swift response to what was a very disappointing experience Regards Mandy Smith,Amy Luck

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• Debbie - Verified booking

  Beautiful location overlooking the lake, with your very own beach and jetty.

  Unfortunately the jetty was full of duck droppings and we had to ask for this to be cleaned before we could use it. The hot tube had quite a bit of sand which had settled on the bottom of it, we had to ask for this to be removed twice. Maintenance of the hot tub is poor, Previous parks we have stayed in, maintain the hot tub daily. Cushions for the outside furniture was also missing which made it quite uncomfortable. There was crumbs left in the bottom of the toaster which were quite obvious. Definitely needs to have some sort of dry mop or sweeping brush set to make it easier to maintain the wooden floors . Elderly person with us and we were concerned about a raised plank on the decking which was a trip hazard. There was also noticeable food marks on the ceiling in the kitchen and a shelf in the fridge which needed to be removed as it was not safe to use. We left the cabin exactly as we found it, as we had taken cleaning items with us, i would suggest that the cabin has basic cleaning solutions. We have had an amazing , wonderful, family quality time which was very relaxing in 1 Delamere Point. . We would like to visit the park again maybe in 2025.

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• Penta - Verified booking

  What a beautiful place!

  The position, looking over the lake, with stunning views from the decking and hot tub is absolutely perfect. The inside is beautifully appointed and furnished, and has absolutely everything you could need for a comfortable and relaxing stay. Our children adored the built in bunk beds! I had noted from a previous review that there were a few spiders, and so had expected to encounter a couple, but there were loads! Mostly on the outside of the chalet, but if the doors or windows were left open at all they also came in to enjoy the lovely interior. They were easily dealt with by my husband, or the vacuum cleaner, but I'd guess that the gorgeous countryside around the lake provides a haven for wildlife of all varieties, so you have to put up with a few spiders whilst enjoying the ducks, geese and swans! The proximity to Wild Shore was a bonus, we also brought a stand up paddle board and enjoyed the direct access from the private beach for time on the lake with the kids. Booking was simple, communication was great and we hope to stay again soon! Thank you!

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