New Year Cottages in the Lake District

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  If you’re looking for somewhere to stay in Keswick then this is the perfect place, if you’ve already booked, then you’re in for a treat.

  Our first impressions on entering the cottage was how spotless it was. I’ve never stayed somewhere so clean and so well furnished. Plenty of handy supplies in the kitchen and hand soap in the bathroom, which is always welcome. The beds were comfortable and the lounge was a great place to relax and people watch! It is right in the heart of Keswick so can be a little noisy first thing, but this wasn’t an issue. Having everything on your doorstep is a major plus along with a parking space! The only thing I would mention is that whilst the house welcomes a dog, it is not ideal if you have a dog that likes the freedom of a back garden. There is a small outside area to sit which is a lane shared with others, so not secure and it is not meant to be used for toileting your dog. Worth knowing and we didn’t take our dog as we weren’t sure on the facilities, so just making that clear. There are plenty of parks nearby and the car park has some green space, but this might not suit everyone. Certainly not a criticism. We loved our stay and hope to return. Thank you.

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• Malcolm - Verified booking

  The property was ok, Looked better in the photos.

  The shared utility room was not so good, the guy next door seemd to live in there. My real frustratiuon came when leaving. We were leaving just before the check out time of 10 A.M as were the people in the Cosy Peacock. A mini parked at the top of the drive and just oiff the road. I asked the driver if they would be there long as were about to leave and we would not be able to reverse the car out of the space with the her car parked there, she offered to move it forward a bit. I was trying to guide my wife out up a steep slope in reverese, it is difficult when you have jagged stone walls either side and an expensive car. The car owner suggested that we drive down to the lower car park and turn round, it was at this point I told her that we wouldn't have to if she hadn't parked where she did. We did turn around in the lower car park after a 20 point turn. This confrontation and her reluctance to move her car has meant that we won't return to this cottage again.

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• Joy - Verified booking

  We thought Buttercup Cottage generally a well appointed cottage and a good location within Troutbeck.

  The upstairs space which has the bedroom and lovely bathroom (great shower) was comfortable but downstairs we found cold and if honest a bit foreboding. We appreciate the Lakes largely uses oil burning for warmth but because the timers were pre set and the main radiator in the open plan ground floor area was not working we just could not get warm the whole stay. On arrival we had no provision to start a wood burning fire to attempt to raise the temp and then had to venture out to find wood, kindling at the wrong time of day!! Sadly this means we wouldn’t venture back to this cottage which is a shame but after a day out walking what is needed is basics that is a hot shower (yes) but to be able to relax back comfortably warm. I would urge the owners to rethink their strategy for warmth and also consider a few welcoming touches to ease guests into their stay. It would make ALL the difference and I’m sure they would get more repeat guests.

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• Karen - Verified booking

  Very clean cottage which looked freshly decorated.

  Smart and clean kitchen area which is adequate for self catering. Oven, fridge and dishwasher clean. Ensuite was immaculate and no issues with shower drainage. Nice powerful shower. Bed was so comfortable and we both slept well. Access would be tricky for a large car and reversing into the space would be better. There were a couple of big bushes that you have to squeeze past to get to the door when unloading. They don't seem too big when the car is not there. We brought a dog with us and he enjoyed his stay. In future i would choose a property that has a small bit of garden. Just for him. It was a bit of a chore having to walk him up the road for a toilet visit at 06:00. All in all we had a lovely time. Intermittent mobile phone signal for EE users. WiFi available with code and that worked.

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• Kelly - Verified booking

  We had a lovely stay and felt that the property was very well located for exploring the Lake District with our dog.

  It had all the necessities, and was warm, clean and comfortable, although smaller than the photos imply. The parking was difficult and would have been impossible had the car not had cameras on both the front and back. It had to be reversed down a slope from the road, and turned 45 degrees to then get into the space between two stone walls. The lack of secure outside space was a negative, as we had to walk our dog up the road for bathroom breaks. Sykes customer service was difficult to get hold of, and we were on hold for a long time before someone answered when we got locked out. When we were put in touch with ‘Lake lovers’, who manage the property, they were extremely helpful and quick to respond to our call- beware of the Yale lock!

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