Holiday Cottages With Hot Tubs In The Lake District

Reviews

What our customers say about their holidays

• Anne - Verified booking

  There is no doubt that Lakeside at Louper Weir is a prestige rental.

  It is a beautifully built modern house with the most spectacular views of Lake Windermere. However it is not without faults - there were a number of things broken, not working or not up to the standard you would expect from a house of this quality and resulting price bracket. To name a few - the barbecue ignition wasn’t working, the tv in the second bedroom had no signal, the toilet seats are quite old and discoloured and need replacing, there was regular interference to the main tv signal. Also, the WiFi in the home is quite dated and is one of those systems that constantly kicks you out and you have to reconnect to. The equipment in the kitchen is fairly hi-tech but the instructions left by the owner are not helpful or comprehensive enough. They assume you know that you have to lift the glass off of the Tepan Yaki grill in order to use it - I stumbled across this by accident. Also the microwave was within one of the ovens and completely frustrating to use because of the complex menu system. The hob is too small for a home meant to cater for 8 persons. You can barely fit 2 pans on it. I was aware on booking that building work was taking place next door but was not aware how very intrusive it would be. The building project is vast and has been ongoing for 3 years. It involves the entire site to the right side of the building and the builders have a lovely view into all of the big glass windows on that side of the property. I feel the owners are not being open enough with customers about the privacy issues that this creates. The bedroom blinds are automated and if you want to enjoy the stunning views from the master bedroom, you have to have BOTH blinds open, which gives the builders a very clear view of the master bedroom and bed! This could be rectified by the owner but they have chosen not to do so. Also, our last day (Friday) we had 3 landscape gardeners at the property for the entire day when we wanted to enjoy the outside space and hot tub but felt awkward doing so. Finally, a couple of days after leaving the property we were emailed and asked about a missing soap dish as if we had taken it. We hadn’t and had treated the house with care and respect and to receive this email was a surprise and a disappointment In summary, we had a wonderful stay but the house needs some basic maintenance and the owners need to think more about their guest’s experience rather than their bottom line.

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• Alissa - Verified booking

  We booked the stay for much needed recuperation after my husband’s recent chemotherapy.

  However, although we were very much looking forward to the stay, we were very disappointed and would not book the property again for the following reasons: - weeks after our visit and without our knowledge we were charged £192 for a faint lipstick mark on a duvet (I’m sure a bit of Vanish would have done the trick!) and £4.50 for a supposed broken Prosecco glass that we didn’t smash. They also ‘waived’ a £45 fee for a broken tripod, again we have no idea about. We have stayed in many beautiful properties over the years and have never had this happen to us before. We left the property clean, tidy and respected it during our stay. - the building works next door were very imposing. The master bedroom has two sided glass walls, with beautiful views of the lake… and the building works next door! from 8am - 4:30pm the workmen could see right into the bedroom. I was caught in my underwear the first morning which was very embarrassing. The blinds are electronic and you cannot close just one side, so we had to keep all of the master bedroom blinds closed throughout our stay. - the noise of the works was very loud from 8am - 4:30pm so we could not relax outside in the day. Also, there was a lot of foul language from the workmen - we have a 3 year old. - I love to cook, but the size of the oven and hob was caravan sized so I struggled to make a big family meal. - we had good weather but with all of the glass the property was exceptionally hot and we only had 2 fans for 2 bedrooms. It was unbearably hot at night, the couples in the hot rooms didn’t sleep a wink. (We tried to rotate the fans). We did try to get more fans for the property but were told we were lucky to have 2. - the main sliding concertina doors to the patio / dining area were out of order - there are a lot of cameras outside the property so we felt a little ‘watched’. There is one on the master bedroom balcony so it didn’t feel very private when we were sat taking in the the views at night. We use lakelovers a lot and spend a lot of money on stays, regrettably this is our most disappointing stay to date. Which given the reason for our stay, was very unfortunate for my husband.

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• Jane - Verified booking

  On entering the property there was an overwhelming smell of ash, soot and fust.

  The front door and windows were open, and this did nothing to lose the smell; which stayed with us the full week! The cooker and oven were dirty. Near the oven door on the cupboard next to it, was a big scorch mark, given time will catch fire. Unfortunately we did not use it, which meant having to eat out, which we did not budget for, hence booking a place which we could cook in was a given. The worktop was sticky to touch, despite it being wiped by myself daily. We had no running hot water throughout our stay, and had to boil a kettle to wash the few pots we used. The fridge was clean. The bathroom needs a deep clean. There was mould on the seal, and between the tiles. There was someone else's hair near the shower unit and their used scrunchy. The towel's did not smell freshly laundered and were very thin. No running hot water from the sink tap in the bathroom. The beds need either replacing or a mattress topper put on top of them. There were black bits/things on the scatter cushions and the previous tenants tissues under one of the single beds. Again the bedding did not smell like it had been freshly laundered. The carpets were thread-bare in places, with stains scattered around the upstairs carpets. The paint work had a thick layer of dust and felt sticky and grimy to touch. If my child had, had his way we would not have stayed the first night, and just returned home the same day we arrived. I have asked the owner for half of the fee I paid to be reimbursement if not the full payment. The owner gives himself 11-3 to do a turnaround between visitors, and works a job as well, this clearly is not enough time to clean the cottage and the hot tub. Can you please request a full refund, I do have photos to support my review.

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• Sheena - Verified booking

  Great Location & Hot Tub.

  Poor Maintenance POSITIVES: great rural location near Bowness, lovely garden with hot tub overlooking valley, light conservatory dining room, cosy living room, well planned small kitchen, good shower NEGATIVES: - Maintenance: our holiday was marred by constant issues including no running water for a day (water was delivered to us, but no showers were possible), heated towel rail not working, no light in outbuildings or hallway (bulbs?), hot tub privacy screen not retracting, electric car recharger not working on last day, plug in bathroom sink not holding water, wardrobe drawer knob unattached, mixing bowl cracked…. - Sykes. It was difficult to speak to the staff as we always got the message “we are experiencing longer than normal wait times”. They offered to resolve the maintenance problems but we didn’t want the inconvenience and hassle of tradesmen calling during our stay (had to for the water problem). - Cleanliness: Outside and outbuildings not swept/cleaned and no outside broom to do it. Bathroom dusty. - Bedrooms: 2nd bedroom mattress ‘saggy’. All duvets too thick for summer - Intrusive neighbour: male on driveway (said owns) near house, and dog barked at us in hot tub and in conservatory (was called back). OTHER - Garden Furniture: Sykes incorrectly told us there were none. There is a table, umbrella, 6 chairs (some arms rusty) and 2 reclining chairs. We wasted precious car boot space taking our 2 Fishermen’s chairs. Not provided: bread knife, measuring jug, butter dish, biscuit/cake tin, plastic picnic-ware (especially glasses for hot tub), kitchen scales, oven gloves, thin kitchen hand-towel, laundry basket, clothes airer/line for swimwear, outdoor broom

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• Glynnis - Verified booking

  We had a wonderful time at Hazelseat!

  Stunning views, incredibly quiet and tranquil and a perfect retreat from city life. The house is so spacious and everyone aged 1-60, including the dog, felt immediately at home. The bedrooms are all lovely with very comfy beds and plenty of bathrooms with good showers. We all loved the hot tub overlooking the rolling hills, playing silly card games around the dining table and a perfect house for hide and seek! The sitting rooms were so comfy for catching up on TV. The kitchen is fab and so well equipped, with complimetary box of goodies. The first challenge when we arrived was to find the cutlery drawer...it's so clever! (We found the answer in the property manual!) We drove to the indoor swimming pool/games room/shop/playground and really enjoyed having the pool to ourselves for our 45 min session. There are quite a few damp patches on the walls in the house, but it's such a large property and so full of character it didn't bother us, but needs repairing to ensure it can continue to be enjoyed in the future. You also need to take care on the drive, I can confirm it is a little uneven :) as you negotiate the turns up to this magnificent house, take it slowly! We packed so much in to our 3-night stay, hiring a boat on Windermere and walking in Grasmere, it was the perfect start to our summer break! We all loved the house

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