New Year Cottages in Whitby

Reviews

What our customers say about their holidays

• Mr Jordan - Verified booking

  We stayed at this property last year and were looking forward to a return visit. However, after a 5 hour drive and looking forward to a nice cup of tea we were disappointed that the welcome pack this year consisted of a few bags of broken pieces of chocolate. when last year it was a jar of Kenco coffee, a box of teabags and a nice bottle of wine. We did not expect to have to go and find a supermarket straight away to purchase these basics that were supplied last year. Also, there were no slip-on slippers as there were last year. The TV in the lounge still does not work properly and constantly loses the picture. This is being blamed on a broken transmitter which I find strange as the TV's in the other rooms work fine. There was mould around the bathroom shower screen and black marks behind the taps. The less said about the plastic bath mat the better, it looks disgusting. All in all, this is very sad as it was excellent last year. We also noticed that other visitors sang the praises of the welcome pack so perhaps it was just us, but it felt like penny-pinching, and as I have said above, I could have done without having to drive to a supermarket after a 5-hour drive to the cottage. Although generally well equipped in other ways, I would no longer class this cottage as 5-star.

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• Mr Hailwood - Verified booking

  We found The Gate House in Whitby a luxury holiday home, very well equipped, in fact everything thought of. We did worry though about spilling hot drinks while on the velvet sofas, which were very comfortable. We were also aware how easily the beautiful tiled floors would have chipped if we’d have dropped anything. Although we found the cottage suitable for us, it would not suit older people with mobility issues or disabled people. One bedroom is downstairs but the only bathroom is upstairs, to use the shower the roll top bathtub is quite high to climb into. Downstairs there is a separate toilet and small basin. The furnishings in the cottage were very tasteful and expensive, lovely paintings on the walls, the beds very, very comfortable, good hotel style bed linen. The kitchen was well fitted, dishwasher and washing machine ,plus an American fridge freeezer. 3 flat screen TVs, books and games to keep guests amused. Plenty of parking. There is a main road running by the cottage but even with the upstairs bedroom windows open it wasn’t noisy at night.

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• Robert - Verified booking

  Oakridge cottage is a charming little place and is a perfect retreat for relaxing, unwinding and simply just to get away from the world, makes you feel your in another time and place.

  The cottage is full of charm and is simply just idyllic, the owners have refurbished the cottage to a lovely standard and thought of everything the space would allow them to. The only issue with the cottage was the banisters weren't very secure and when the stairs are as steep and winding as they were you do kind of need to use them, there wasnt any wood left for us to use on the log burner which states on the website and in the welcome book that there should of been so we had to purchase some from the local shop, i would just add that if possible the check in time could do with being made a little earlier than 4pm so that if the weather is terrible like it was for us you can get in and make yourself a little more comfortable as we feel we had lost the first day entirely by having to sit in the car all day until we could check in at 4pm, apart from those little issues the setting and the cottage was perfect and we will definitely be returning in the very near future

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• Allan - Verified booking

  We had a lovely three-night stay.

  The cottage is bursting with original character of its age; slightly wonky stairs, the old stove in the bedroom and tiny windows looking out on the square. It takes you back in time somewhat. The central location was really great, we based our days from the house and walked everywhere from there. The bed was really comfortable and we slept very well indeed! Parking was a mild inconvenience being a 1/2 mile walk away, and I had to do a few loops to find a suitable spot, but it was minor in relation to the positives. That said, I expect that if we had gone at a busier time of year, this could have been more of an issue, and for that reason alone, I would opt for parking included if we ever returned during peak time.

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• Natasha - Verified booking

  The owners of this holiday home have thought of everything.

  The property is finished to a very high standard, there are wireless charging stations in the bedroom, towels and bedding are provided. The stairs are not for the faint hearted they are steep but easily assessable. The property is close to the centre of Robin hoods bay and the local amenities. We had a fabulous stay and would recommend this property to any couple liking for a quiet get away in a seaside village. Parking is at the top of the hill and a weekly permit gets you free parking in all local long stay car parks so well worth the cost. The chip shop in the centre of the village is great and I recommend Elle Estelles cafe, and the Cove for other food.

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