New Year Breaks In World

Reviews

What our customers say about their holidays

• Lynda - Verified booking

  I have booked with Sykes for many years and never before been disappointed or given a negative review.

  The directions to find this property were useless. It is described as a lodge on a farm but is really a static caravan. It stood on gravel at the end of a long drive, through a caravan & motorhome park (no mention of this from Sykes).We arrived in a storm to find that nothing was provided, not even milk to make a cup of tea. The owners had assumed that we only wanted to use one bedroom & only one bed was made up. The owner rectified this. The gas cooker ignition did not work so we were supplied with a lighter. I didn't want to risk a naked flame on an unfamiliar gas oven so found instructions for the particular model on line. On the positive side it was clean (apart from heavily soiled and stained lounge carpets) and the lounge furniture and beds were quite comfortable & the bedding was clean. The kitchen was reasonably equipped. There were no instructions as to how to use anything in the accommodation; there was no information about the local area and what to do there. The living area was adequate & comfortable. The bedrooms were extremely difficult to use. Large double beds were stuffed into very small spaces with no room at all to move. Getting out of bed in the dark with only inches of space was dangerous & resulted in several bangs and bruises. They were very claustrophobic. The wardrobe sliding door did not close & the shower cubicle door was very difficult to use. The bathroom was tiny with very little space to move. We did not approach the owner. The whole place felt unfriendly with notices telling people not to go to the farmhouse but to text to make contact. I texted to tell her we were leaving early - it took her 15 hours to respond. I would not recommend this property, especially to older people. It was a very disappointing holiday and we returned home early. Certainly not what I have come to expect from Sykes over the years.

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• Vicky - Verified booking

  The booking was easy and the staff were very helpful online.

  The Holiday property was spacious, very clean and tidy. It had all the mod cons and was stylish. It also had a lovely log burner. The bedrooms were spacious and the beds were really comfy. The bedding was very fresh. There was plenty of room to put your belongings away. We were given robes and slippers. We had a food parcel to start us off, which was a really nice touch. The hot tub area was private, was checked daily and was very clean. The separate barbecue area was spacious, had plush seating and a place to put your disposable barbecue. The area was clean, maintained and the staff were really friendly. All in all this was the best holiday property we’ve ever stayed in. We will defo be using Sykes Cottages again and would defo stay at this venue again. Thank you.

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• Christopher - Verified booking

  Great little cabin.

  It was very comfortable and a nice place to relax in the evening after a day out exploring the area. Everything was clean and in good condition. There was a small fenced private garden for our dog to enjoy (we could have as well, but it was a little cold in the evenings still). The cabin is in a nice quiet location, and the driveway is gated. Finally, the owner Suzy was great. She answered every question we had before we got there and checked on us while we were there to ensure everything was going good. Even though we never actually met in person on this visit, we knew she would have fixed any issue that may have come up. This was a great stay and we would definitely stay again.

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• Mrs Foreman-Jones - Verified booking

  The Butler’s House is wonderful and full of character and charm. My family had a lovely, tranquil stay and our labrador had the time of his life exploring the grounds and the woods adjacent to the property. The fireplace really is a main feature of this lovely house and to have access to unlimited wood is a rarity for a holiday cottage. The kitchen is small but functional although it could do with a microwave. The walk to the pub is 0.2 of a mile so you’re there in no time and it’s really nice. Customer service has been great throughout and after we left, they found one of our baby blankets and posted it to us straight away. We would definitely stay again.

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• Marilyn - Verified booking

  A wonderful stay in your lodge although the weather could’ve been a bit brighter but that’s not down to you!

  We managed to get out everyday and explore beautiful Dorset…well a little bit anyway given we were there for only five days! The lodge provided everything a 5* hotel would have down to slippers and bathrobe. Loved the rustic wood decor with modern appliances. Very clean everywhere and the bed was very comfortable with a sumptuous duvet. Loved the breakfast starter pack which was gratefully used. Unfortunately, although we packed swimwear to laze in the hot tub, the wet weather was the wrong kind of water to do so!!! Would definitely stay again in the future. Well done and thank you for a ‘restful’ autumn break.

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