New Year Breaks In The Lake District

Reviews

What our customers say about their holidays

• Miss Karen Brooks - Verified booking

  We had a great time and generally very comfortable. When we arrived we felt the front room was a little stark - we rearranged the sofas around the fire to make it more cosy. A few little things - wind up torch did not work, fridge needs a new bulb and kitchen needs some tongs. And it’s a very noisy mattress - no way you can get in and out of bed quietly!!! And … it’s just possible there is a mouse (I hope it’s a mouse- it is next to a cafe) in the boxed in water pipes in the ceiling of the lounge. There were scurrying noises from there when neither of us were in the bathroom so it wasn’t water. The dog thought there was something too and he didn’t react to the water noises!!! We didn’t see anything or any evidence of anything, but of course it’s old so there will be many ways in.

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• Mr Knight - Verified booking

  Another wonderful week spent at Rose Cottage; the perfect 'walkers' retreat, warm and cosy with the best log fire. The cottage is superbly equipped, especially the kitchen. The location could not be better, you could spend a week walking each day from the cottage and not have to drive anywhere. The parking space suits small cars, but with National Trust membership you can park free of charge at the car park opposite, so parking has never been an issue for us. With the Britannia Inn only 40 meters away you never need to worry about a good meal at the end of the day. The cottage is very dog friendly with very well thought out colour schemes so that you don't need to worry about leaving any marks on the floor if it is damp out side. Highly recommended if you are a walker with a dog.

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• John - Verified booking

  The living room was very dark after daylight.

  The double mattress was lumpy & generally uncomfortable, & one of the storage heaters failed to store heat so would only work on the booster. Whilst we reported this latter on Sunday, by the time we left on Friday no-one had been to review or fix it. We arrived with the bulb in the main room lamp not working so we bought a new one & replaced it. The hair-dryer was also missing but you rectified this within 24 hours. The cot provided did not have a bassinet level so we needed to bring our own travel cot. On the positive side, the wi-fi worked well (a good thing as there was no mobile reception), there was never any shortage of hot water, the wood-burning stove was highly effective, the pool was a good size & well maintained & all was very quiet & peaceful.

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• Richard - Verified booking

  We have been to these cottages many times and the standard has always been first class.

  However on this visit the outside presentation of the cottages was poor especially the paintwork. The inside of Newlands was in poor condition eg the paintwork was peeling and dirty. The carpets were need of cleaning. There were cup ring marks on the window sills,cob webs in the bedroom and the toilets seats were scratched. There were no complimentary bath products as there has been in the past. It is sad we have to make these remarks but the reason we book with you is because of your previous high standards. We think you should know that our expectations were not met on this occasion and you should know how we feel so you can rectify your standards. Many thanks from Richard Hart and Emma Brigham

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• Diane - Verified booking

  We had a very enjoyable stay in this delightful cottage.

  It was spotlessly clean and i don’t think i’ve stayed anywhere that has been so well equipped i challenge anyone to say there was something they needed that wasn’t there. I always take my own cleaning things so i can leave the property as i’ve found it ( because normally you only get the very bear minimum) but there was absolutely everything thing needed already there. ) i would definitely recommend this cottage to anyone and we will certainly be returning. It is also in an ideal location for all the lovely towns and villages surrounding the lake district. We certainly give the cottage 10 out of 10. Thankyou.

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