Amble Holiday Cottages

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  Whilst the property was well equipped it did look like it had been furnished with odds and sods.

  The cleanliness was poor and the property was very tired with some furniture and various decorating issues. There were trailing wires in the lounge which could have caused problems. There were cables hanging down underneath the kitchen cupboards. These are really a safeguarding issue. Upon contacting Sykes the call handler made all the right noises regarding attending to same and promised to call back. When chasing the same handler said they had contacted the owner as Sykes were not responsible for maintenance of property. I disagreed as I had a contract with them not the owner and asked for their Manager to call me which never happen. I’ve did contact owner but didn’t come to inspect the property and I provided photos and a video to highlight the state of the accommodation. When highlighting the state of the back space and rotten gate the owner said the outside space wasn’t really for use but there is a washing machine and line plus an outside shed for the storage of bikes if needed. The gate could not be used so if s bike was being stored it would have had to go through the cottage.

  Read more less >

• emma - Verified booking

  Dairymaid Cottage has been thoughtfully and tastefully presented for holiday lets.

  Everything is provided and easy to use. We enjoyed the staying there, and appreciated all the comforts. However, there was no indication from Sykes about the building works (in the "vicinity") being actually adjacent to the cottage.. I also asked whether the approach road to the cottage had lighting at night, and was told that it did. In fact the cottage is reached from an unlit junction, into an unlit lane, then to locate an unlit gateway. Neither outside light on the cottage was working. By telephoning the Chester office, we managed to get one swiftly repaired. The main reason why we will not recommend Sykes to anyone is because Customer Support has now been digitalised. This means that one cannot speak to anyone directly, and even my call to Northumbrian Cottages from the cottage about the lights was answered in Chester. Personal contact is essential for tenants when holiday issues need to be discussed, and it is sad that this lets down the good quality of the rest of the operation.

  Read more less >

• Debra - Verified booking

  Bathroom sink slow running due to dirty hair filled drain, shower was the same.

  Dusty cobwebs everywhere in the cottage and bathroom skirting boards not cleaned covered in dust. A hoover would be great to clean up sand brought in which being a seaside location is inevitable, brush and dust pan no good for older couples ! Oven not cleaned food bits left in the bottom. Would like more essentials, no one wants to take washing up liquid or toilet rolls on holiday, and what was supplied was insufficient for a week! Cafetière obviously for decoration only as we wasted some of our ground coffee as it just poured out the grounds with the water, had to buy one from Morrison’s. Wi-Fi didn’t work used up so much data, on phones as it only came on occasionally and even then was poor connection. Rug in sitting room was dirty too, perhaps not the best colour for a holiday let. The cottage is ‘okay’ but a few small simple changes would easily take it to excellent. Not the best value for money, we stayed in cheaper places in the area with far better facilities and much cleaner.

  Read more less >

• Lesley - Verified booking

  One of the very best self-catering properties we've ever stayed in!

  Great location, spotlessly clean, good value. The added touches made the flat really special and comfortable. All the furniture, bedding and decor is tastleful and great quality and the owners have provided all the essentials, and much more. The welcome pack was absolutely lovely, and more than just essentials like milk and bread - even included a large bag of biccies for our dog, and two bags of sweets for the kids! The bottle of fizz was a real treat :-) Lovely big tvs in all rooms - handy for teenagers on rainy days! Other reviews mention the tight parking - that's true, but we managed fine with an estate car - just take your time! And there are a number of long stay car parks very close by if you'd rather do that! Quiet, residential location, but only 3 mins' walk and you're right on Alnwick main street. Can't recommend this flat more highly! Exactly what good holiday lets should be

  Read more less >

• Karen - Verified booking

  Lavenna is a beautiful apartment and one we all thoroughly enjoyed.

  There was a fabulous welcome pack and a vase full of fresh flowers which was a lovely touch. The property is beautifully decorated and well equipped with quality goods. Everything has been thought of right down to charging cables! The living area is tasteful and very homely. Every room has a TV and Alexa which is ideal for families.especially those who have teenagers! The beds are extremely comfortable and you get a good amount of fluffy towels. We would highly recommend this apartment and will book again. It’s ideally situated for easy access to supermarkets, various pubs and restaurants as well as local attractions. Obviously Alnwick castle is close by but in around half an hour, you can be on Holy island or at Bamburgh castle (both a must visit). We’ve read previous comments regarding tight parking but if you take your time, it really isn’t a problem.

  Read more less >