Lyme Regis Holiday Cottages

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  The Rousdon Estate is a fantastic place to stay.

  There are good short walks around the estate with a lot of interesting and quirky buildings to look at. For longer walks, the massive plus is that the estate has its own path down to the Undercliff (about half way along) from where you can walk to Seaton or Lyme Regis. If you cross the Undercliff path the private path continues on to a private beach which was virtually deserted both times we went (although the path is quite challenging). 2, Old Home Farm itself is a very clean, airy and well-appointed house which had easily enough space and seats, etc for seven of us. The large fridge-freezer was particularly welcome as we did a lot of cooking ourselves. The house also has a nice sunny garden, front and back. We didn't have any of the problems previous guests had with showers (we've had a lot worse!) However, although it was very clean, we did have a few niggles about how the house had been left for us. First, we had asked (when booking and also by phone the week before we came) for both the beds in bedrooms 1 & 3 to be made up as superkings. We had received an email saying that this would be done but bedroom 3 was still a twin when we arrived. We had to zip-link it ourselves and luckily we had brought a spare double sheet and duvet. Second, like the previous reviewer in April we were pretty appalled to be greeted by a pile of 26 empty bottles just lying around outside the back of the house. Then we found a further 14 bottles in a food waste bin in the same location, making 40 in all. Clearly the cleaners expected that it was future guests' responsibility to dispose of their predecessors' empties. Anyway, we put them all in black sacks and put them in the orange top black bin - where all rubbish and recycling has to go - and put the bin out on Tuesday night for Wednesday collection. We found out about this in the guest book but it would be helpful if this info could be displayed more prominently. In addition, there was no outside bucket for cleaning our dog's paws after a muddy walk so we bought a Lyme Regis "Crab Bucket". Before leaving, we wrote "2, Old Home Farm" on this bucket and left it outside the back door for future dog owning guests to use, so we hope that it is still there. Finally, we would like to say that these were only minor irritations and we really enjoyed our stay at 2, Old Home Farm and on the Rousdon estate and would definitely recommend it

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• Tracy - Verified booking

  Property filthy, mould on the bath mat, shower curtain and bath plug.

  Round the window in the bathroom is mouldy. Bath temperature goes to freezing every few minutes. Dirty in kitchen including where the wall is breaking away. Radiator in the bathroom is full of rust and the towel rail fell apart on the first day. Thick dust on all the light fittings. Towels are thin and well worn, no hand towels. Lack of home comforts for a very cold house (blankets) Lighting in master bedroom is pointless with the dimmer switch broken. Knob to turn the cooker on is broken. Damp in the lounge and poorly decorated. Extremely poorly equipped kitchen. Kitchen cupboards smell of mould so crockery smells. Knives are blunt and unusable. Sieve is covered in rust and limescale. 3 matching wine glasses and mismatched drinking glasses. Side plates are scratched and not nice to use, very basic mismatched equipment. The kick boards in the kitchen are broken and there is dirt along the open cabinets in the kitchen. Dust across most of the beams in the kitchen. Dyson hoover plug attached to the wall with no hoover. Under-stairs landlord storage is messy as well as storage bags and Christmas tree box not put away. Soap in the downstairs toilet was left empty as well as cleaning products under the sink. Kitchen sponge is old and unusable. Welcome pack is limited. Bin collection is wrong so we weren’t able to put the bins out. Empty bottle from previous guest left outside the side door and the side access is filthy. No explanation or reviews of local restaurants, all information that could be googled. Walks would be more useful to be from Lyme Regis. We book with Sykes twice a year but after the state of this property we will be looking to book with a different company.

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• Samantha - Verified booking

  The cottage is beautiful and in a gorgeous location.

  The attention to detail in the cottage is amazing, it is very well presented and has a lovely feel about it. The hot tub is a big bonus if you get the weather for it. It is a bit overlooked but I can see that in time the shrubbery should provide some screening, however a parasol would help in the meantime, and to also cast some shade on very sunny days - the heat of the hot tub and the sun is intense. There were four slight issues - in the single bedroom my son locked the door with the key from the inside but then could not get it unlocked, it had jammed. By throwing the key out of the window and then using a bit of force, it eventually unlocked but I would suggest removing the keys altogether, they look pretty but I would say that they are not really needed. The second is the bed in the main bedroom, it’s rather creaky. The third being that my daughter found a used sock in one of the her bedroom drawers (which we left there I’m afraid..she didn’t want to touch it and then I forgot to remove later on). Lastly, it was having no access to the heating. I appreciate we stayed during July but a couple of the evenings went very cold and it was then that we found the heating system was locked. We would have maybe lit the wood burner but no wood was provided. We understood that usually neither of the these would normally be needed in the summertime, however having one as an option would have been good. I do not want any of these points to detract from the cottage itself, or indeed our stay. We loved staying there and would definitely recommend to anyone else visiting the area.

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• Amanda - Verified booking

  I booked the Beach Hut in Lyme Regis for myself and my 81yr old mother (who has some mobility issues) as it stated it had amazing sea views.

  Check in was pretty awkward as keys needed to be collected from a different location which was tricky to find despite a very detailed explanation from the owner. It also had little parking so took some time to collect the keys. The chalet itself was immaculately clean and very tastefully decorated and we really appreciated the welcome note, wine & flowers left by the owner. That said the sofa & armchair & hob are looking pretty tired and probably need to be replaced. A microwave would also have been a helpful addition to the kitchen. The view was the main reason for booking due to mums mobility issues and although they were spectacular if you looked left or right, it was really disappointing that the frontal view of the sea was blocked by the roof of the boat building school. The description did say the chalet was behind the school but ommited to explain that it blocked the view. Mum was very disappointed about this which made some of the week very tricky. Perhaps a more clear & honest picture of the view would be fair. There was a picnic bench outside for our use which again looked onto the roof of the boat school instead of sea views and was often occupied by the neighbouring guest who said he sat there to use the beach huts wi-fi. For the reasons given I believe the beach hut to be a quite overpriced. Cannot fault the area though. Lyme Regis was brilliant. Beautiful beach front, eateries & gardens.

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• Emma - Verified booking

  Not the best stay that this cottage … firstly it’s not family friendly as described the property is located on the corner of a busy road so when having to park the car across the road on a evening it’s not very safe !

  It’s also does have a damp smell to the cottage . I have been diagnosed with Crohn’s disease and I get very cold on an evening, the Central heating is locked so you’re not able to put the heating on just to take the chill away ,you have no were to dry wet towels items of clothes ( only a small wooden aire me in the utility room which you only get a few pairs of underwear items shall we say) On booking our weeks stay it’s stays that starter for woodburning stove, included in the price. however this is not the case … I even had a mouldy honey spoon in the cutlery drawer. I sent a message to the owner and the gentlemen, that looks after the property… that he will speak to the owner about the heating this was never resolved ! I have all correspondent text messages that shows they never replied I have spoken to Sykes to try and resolve this matter , This is their reply Dear Mrs Midgley, Thank you for contacting us regarding your booking at Pound Cottage. The owner has advised they do not wish to offer compensation as you did not give them any chance to rectify the issues. If you wish to pursue compensation then this will have to be done via third party means such as the small claims court. We will now close the case. I did sent txt message to Anthony/ Jacqueline and I think over 3 days it’s Long enough to rectify any issues and yet they didn’t !!

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