Lyme Regis Holiday Cottages

Reviews

What our customers say about their holidays

• John - Verified booking

  Do not book this property.

  A previous review described this property as filthy with an overgrown garden and a second floor with two bedrooms said to be unusable for safety reasons. When contacted by telephone and e mail before our booking ‘Sykes Cottages’ assured me that the issues had been addressed and dealt with. On entering the property there was an overwhelming musty smell. We had to clear away the many cobwebs and clean all surfaces as soon as we entered. The oven was too disgustingly filthy to ever use, as was the tiny filter coffee maker. Of the many mugs only two were usable as the rest were disgustingly worn away. The bath mat in the En Suite bathroom was dreadful, full of stains and falling apart. The towels were tiny and very thin and worn. The one tea towel provided had two large holes in it. Most of the blinds in the property were broken. The television was described as a Smart TV, it was not. There were no covers on the Conservatory cushions so they were stained and horrible. The two sun loungers had no cushions. We only needed the first floor bedrooms but we investigated those on the second floor. The stairs to them were so unsafe our dog would not use them and we found them very scary to navigate. It was impossible to stand in the two bedrooms at the top of the stairs. We were warned that if we left any rubbish in the bin on the property rather than in the bin on the nearby street, we would be charged for removal by the gardener, but only 1 bin bag was provided for the week. The garden and paths to it were so overgrown it was clear that no gardener had been on the property for a very long time. We were told that we had to strip the beds before leaving or would again be charged. We have stayed in many, many rental properties and been provided with a wide range of welcome packs. At ‘Heselwood’ we weren’t even provided with a tea bag, only 2 dishwasher tablets. This property could be amazing.

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• Maureen - Verified booking

  Firstly we loved Lyme Regis.

  However finding the property and key safe situation was a different story. We were not told until we had paid the full price of the holiday about the keysafe situation. We have used Sykes Cottages before and after payment we have been given instructions and the owners number which gives us as seniors peace of mind incase of any problems or difficulties. Your previous properties have been perfect no problems at all and even a welcome pack to greet you not here sadly. The garden isn’t inviting as it looks in the photographs. We were looking forward to using the deckchairs but they were in a poor state tucked up the side of the building.In fact all the garden furniture was in a poor state and it was a lot of money to us what we paid to be disappointed like this. It’s supposed to have a washing machine but it hasn’t that shouldn’t be stated. Yes it states the steps to the bathroom are step but that is a bit of an understatement for health and safety reasons there should be a rail put there.The extraction fan was making terrible noises so we were nervous to use it so refrained and that wasn’t ideal as there is no window in the said bathroom. We didn’t stay the whole term of the holiday we had to return home the bed was so uncomfortable we were suffering with terrible backache. Luckily it was very warm so didn’t require to use the duvet so layed that on the mattress to try and make it a bit more comfortable.

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• Wayne - Verified booking

  The reason I chose this cottage even after reading negative reviews: Location of this little cottage is 10/10.

  Short walk to crabbing on the pier, fossil hunting on Monmouth beach and a small walk into the main town/pubs/restaurants. Kids loved the location as did I. The only negative to the location being lack of parking space (Try to use the house just at the bottom of the garden, lovely owners with a small amount of parking spaces for £13 a day in high season). Lovely old cottage that has potential to be much nicer and would benefit from some TLC specifically on the outside. Some negatives: The garden and specifically around the side is a mess. As mentioned in a previous review, sinks, ladders etc just piled outside the kitchen window. My two kids called me outside when they were playing as they had seen a couple of rats hanging around. Wifi would definitely be a bonus here as I had little phone signal too. Tv reception is basic yes but not worthy of a negative review in my opinion as I do not book stays in a beach cottage to watch tv! The beds are not the most comfortable. Would I stay here again? Yes I would. Could it be better Yes ..the cottage has a lot of potential. At the moment in high season ( my visit was late Aug bank holiday ) it was expensive and probably could find nicer for the money.

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• Stephen - Verified booking

  Weekend away with the family celebrating mum’s 75th Birthday.

  7 adults, 3 children. The cottage was in a great location. The surrounding grounds and garden were lovely. A great view from the rear garden. Inside, the kitchen had all you could want to cook for large groups. Dishwasher was a lifesaver. The front living area was substantial and comfortable. Bedrooms on the first floor were large and comfortable with a double bed and a single bed in each of them. Up to the 2nd floor were 2 very small cupboard type rooms. These weren’t great. Be careful navigating the stairs up to these rooms particularly children or elderly. Saying that, it didn’t detract from our enjoyment. The hosts were available via text message and got back to me quickly with information. They were nice and allowed us in slightly early to decorate with balloons and banners. Unfortunately one of our children fell ill on our last night and the hosts were very kind in allowing us to check out late as our train home was mid afternoon that day. I’m very grateful to them. On the whole, we loved cottage and its space. We would go back.

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• Ella - Verified booking

  We have stayed here before and last time it was lovely.

  Sadly it’s so clear (and I will be following with a serious complaint) that the upkeep of the property is not of interest to the owner. Disgustingly filthy sofa, television didn’t work, if you turn the dishwasher on it trips the whole house, went to wash up - no plug, broken dangerous objects/metal/wood at the main entrance to property, not safe for children, what looks like a tip out the kitchen window (ladders old sinks and just a mess) discarded beach stuff from previous stays all thrown out the back. The sad thing is we love the house and location but we wouldn’t pay hundreds of pounds to book again unless the owner rectified these issues. We stayed with our son & baby so to have all these other problems occurring and contacting the holiday company for help - when you’ve paid to have a rest was really upsetting. I will be in touch with lyme bay holiday for compensation off of our stay.

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