School Holiday Dates 2017

Reviews

What our customers say about their holidays

• Katie - Verified booking

  The initial property we booked was cancelled with just a few weeks notice, and there was little left within our price range for the area we had booked to stay which left us with limited options.

  This property is a nice location, only a ten minute walk from St Ives town centre and a five minute walk to a local Co-Op store. The house is well equipped in some areas. The kitchen has good appliances and plenty of cutlery and crockery, as well as a Nespresso coffee machine with some pods. There is also a washing machine and dishwasher. There are some towels for use, though I recommend taking your own as they are only smaller hand towels and wash cloths. The bedrooms are spacious and comfortable, with plenty of storage space. There is a small outdoor area which is useful for pets, and would be nice in the summer months. The furniture is comfortable, and the property is well decorated throughout. There are some areas of the property which I feel should be better advertised or require improvement. Though parking is advertised, it is a very narrow side street and parking as close as possible to the property on the pavement. We had a larger car and had a ticket left on it by the refuse men that despite our best efforts, they couldn't get past. Other cars also use this road and it is very tight so a high risk of damage to your car. There is a car park a few minutes walk away but costs £16 for 24 hours. Despite the cost we opted to park here rather than outside the property. There is a television in the living room but has no aerial signal, and limited online apps available via a Now box which all require extra cost and are seemingly logged into the owners accounts which feels invasive when trying to use online apps. Some areas of the property have lovely touches, such as the pictures and prints around the house. But there are some areas which are clearly not well looked after. The tap on the kitchen falls off, the dishwasher rocks around as it is too small for the space it is plumbed in, and there are drafts from the windows which are older designs. The bin outside is also screwed shut so you cannot throw rubbish away properly, and due to the wind we didn't want to just leave it there incase of it blowing away, which meant we had to store bags of rubbish in the kitchen until we checked out. There is an upstairs bathroom with a very small shower cubicle, but there is a downstairs bathroom with a bath and larger shower area. Also quite bizarrely on the morning of our checkout as we were cleaning the property, we heard drilling sounds from the side of the house. Someone had appeared and then disappeared without calling in. It was only evident as we were about to check out that they had removed the lock box on where to place the keys without telling us, so without any information, we locked up and posted the keys back through the letterbox. Overall the property is a lovely location, and has some nice personal touches, and is well equipped. But there are some areas which require improvement, and the ability to park should be clearly marked that larger cars would not be able to safely use this facility.

  Read more less >

• Catherine - Verified booking

  The cottage itself is excellent and we enjoyed our stay.

  It is comfortable and well equipped. The location is great. It is against all the many positives that with regret I am leaving what may be seen as negative feedback. I am sorry to do this. The main thing for me was that the cottage was not as clean as I would expect. There were large dusty cobwebs in the living room around the furniture and lamps and across the window and in one of the bedrooms. It is the only time I can recall having to reach for a feather duster shortly after arrival. The floor was not properly clean. A highchair had been left out and there was dirt around it and just under the cupboard and other furniture. Worse still there were lots of large cobwebs hanging in two of the base cupboards and immediately hanging down as you opened the doors. You couldn’t get into the cupboard. Feather dusting kitchen cupboards was a first for me. Some of the crockery was dirty and had not been checked. The two frying pans need replacing. They both stick horribly as the non stick surface has worn off. The handle on one wobbles so much it feels like it will fall off. The side panels of the bath are dirty and need cleaning. The bathroom door is very swollen and sticks horribly. It needs to be freed. The bathroom is otherwise really well fitted with quality appliances and a good shower. It is such a pity. The toilet brush was broken and unusable with the handle completely detached. How did the cleaners not notice? The absence of a useable toilet brush was unacceptable. I am really sorry to have to give what will seem like negative comments. I really didn’t want to do this. The cottage is great but the quality of cleaning detracted from it. We felt the cottage and owners were let down by this.

  Read more less >

• Hayley - Verified booking

  The property is situated in a perfect location 2 minutes from Sandsend sea front.

  You do need to climb a few steps to get there though the quaint cottages in the location. On entering the property you enter the kitchen and living room area which are spacious and very well equipped with everything you would need on holiday, including a washing machine, dish washer, slow cooker and coffee pod machine. There are three bedrooms on the next two levels and one bathroom on level two and an en suite on level three. You can see the sea from level three. The beds were very comfy! The garden is levelled and a lovely space with a sea view from the top of the garden. We watched the sun rise from here on one of the days. The property is in a perfect location and you can see Whitby Abbey in the distance. There is a lovely Wits End Cafe 2 minutes one way and The Hart Inn pub 2 minutes the other way. There is on road parking but this is limited, although we were lucky every day that we stayed and managed to get a space. There is a public car park only a minute away though. Unsure of charges. In all I would recommend this property but do think it would benefit from a deep Clean to freshen it up. No complaints from us and I would definitely recommend it to anyone visiting Whitby.

  Read more less >

• Steve - Verified booking

  A lovely cottage in a excellent state of decor.

  Fabulous shower, comfortable beds, good kitchen. We would stay again. Our only gripes were , the advertised WiFi is misleading , there is no broadband at the property an internet access depended on the nearby visitors centre and was low strength, did not work throughout the property and dropped regularly. I ended up committing to an increase of £23/month for 18 months on my Vodafone account to provide stable internet as both my wife and I are IT professionals and regular internet users. Also the directions do not mention that parking is not at the property and is down the hill behind the fire station. We spent quite some time on arrival driving around the property trying to work out where to park. In the end I asked at the visitors centre over the road fortunately they knew where the designated parking was and also said we could unload on their car park. Whilst the parking did not spoil the stay at all, clear directions should be given as part of the directions. We would definitely recommend loading and unloading at the visitors centre. Overall we had a lively time and enjoyed The Pound.

  Read more less >

• Matthew - Verified booking

  We thoroughly enjoyed our week at the brilliant Treverrion!

  It is a gorgeous property, located on a lovely, quiet street with great sea views and just a short walk to the beach. For those who are keen walkers, Treverrion is also situated perfectly for scenic coastal walks right from the front door. One of our holiday highlights was walking the Dodman Long Loop. We couldn't be happier with the cleanliness of the property. It really was faultless! The comfort in each room and the fact that it was so well-equipped made us feel immediately at home too. I made contact with the owner directly to arrange for a highchair to be made available to us for our stay and they went above and beyond for us! The communication was excellent; enough to reassure me that I could contact them if ever I needed to but not at all overbearing or intrusive. We would definitely recommend this holiday home to others and would happily return ourselves. Thank you for a wonderful week!

  Read more less >