Falmouth Holiday Cottages

Reviews

What our customers say about their holidays

• Kay - Verified booking

  The views from all the windows at the rear of the property are exceptional and to die for.

  There is no parking outside the property but the owners have taken out a parking permit for a space in the road below which was much appreciated. The property was well equipped, comfortable, and clean with the exception of the plinth on the wardrobe in the ground floor bedroom which had not seen a duster for some time. There is also an Alexa in the lounge which we found very useful in the evening. The location is easy for getting in and out of Falmouth and good restaurants and pubs are easily within reach. However, be aware that there are steep slopes and steps to and from the centre of the town and its facilities if you have mobility issues. This property was booked by us as there was a ground floor bedroom with an ensuite and a walk in shower. This led us to believe it would be suitable for my friend who has mobility issues. The open plan kitchen, diner and lounge are on the lower floor and have been converted from a cellar. As such there are some ten or twelve steep narrow steps without a proper handrail to reach the lower floor. The beautiful full length windows in the rear facing bedrooms give excellent views but the small windows at the very top are not easily reached if you have height or mobility issues. There are no hair dryers and the rear facing bedroom on the first floor does not have a socket within reach to use the mirror on the wall. The hospitality pack was very poor and not up to the standards of previous Sykes cottages we have rented. There were only tea and biscuits with a pint of milk in the fridge and no flowers. Some suggestions for the owners which they may wish to consider would be a grab rail at the front door as one of the steps is deep. Also grab rails and a full shower length bath mat in the walk in shower and waste bins in the bedrooms. We enjoyed our week in the property and would not hesitate at all to recommend it to people once they are aware of the issues mentioned above.

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• Sandra - Verified booking

  We arrived after a 6 hour drive parked the car and then looked for the keysafe, which we couldn't find.

  Rang Sykes as we were very tired and needed the loo. Sykes duly contacted you and said you would be in touch shortly. You weren't! We were pretty upset by this time as no-one from your company had bothered to ring us so rang Sykes again who contacted you a second time to get this situation sorted out. A neighbour who had also just arrived, heard what I was saying to Sykes and after a while we realised that the car parking was at the back of our our property - Flotsam - no. 87 and not at the front. All the other houses in our terrace had key safes near the back entrances except for ours and no. 86. This meant that we had to walk down the hill to the end of the row, go accross the side of the last house and then walk back up the path to get to the front of the house where there was not one but TWO keysafes. Finally, after a lot of unwanted hassle, we could get in. We were considerably upset by this experience as it would have been so easy to get in through the back entrance had there been a key safe there to enable this. We are both disabled and in our 80's. Luckily it wasn't raining or one of us would have been soaked by the time we got around to the front door. Not having one of those key safes near the back door is definately not user friendly and there is no mention of having to do the hike around the houses to get to the front. After a long and tiring jpurney this is not acceptable.. There is also no dishwasher in the property even though dishwasher tablets are being left for its use and there is no dryer either. What a fiasco that we could definately have done without!!

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• Rebecca - Verified booking

  Below are the details from the webpage.

  I have a couple of issues. The first sentence is not correct, you head not only DOWNSTAIRS to the open plan living area, you also head down STEEP stairs. The listing states ground floor bedroom, which would perhaps encourage older people or those with disability, but there is no mention of the steep and narrow stairs to reach the lower ground floor. We had to carry our aged dog up and down them. Also, the accommodation would sleep 5 adults, but there are sofas for 4 realistically. It would be a tight squeeze for 5 adults. Other than that the property was very clean and well appointed, apart from lacking some basic kitchen items, (we left a note for housekeeping) including a large saucepan - again we couldn't have cooked pasta for example for 5 adults without using two small saucepans. Enter the property into a spacious hallway, with a handy coat rack to hang your coats and motion sensor lighting, head to the open-plan living area, with a newly-fitted kitchen, housing a range of integrated amenities, including a dishwasher, microwave, fridge, freezer and washer/dryer.Prepare delicious home-cooked meals, which can be enjoyed by the whole group at the lovely oak dining table, before retiring to the sitting room to relax on one of the sofas, admiring the incredible harbour views on offer, or enjoying watching the Smart TV.

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• Rebecca - Verified booking

  Overall we were all very pleased with the property and thought it was very nice.

  There re a slight few things however this is me being picky and I’m sure others wouldn’t be. I do believe that the write up needs to describe better the steep stairs down to the living room and kitchen. Although it didn’t cause major issues for us my mums little dog struggled with them so we were having to pick him up and carry him a lot. Overall the property was clean but there were parts where you can tell there hasn’t been any attention to detail. Dead insects in the bathroom and on the windowsill, which to be fair at this time of year is to be expected although if the property is cleaned the day of checking in I’m not sure how it could happen. There were areas that hadn’t been vacced up properly which we had to then do. Skirting boards with dust all over them which I cleaned myself. Washing machine smelt and hadn’t been cleaned around the rim. Just little things that would make the stay more comfortable. The beds were really comfy and had a great nights sleep and the views over the harbour were fantastic. Great position as well for exploring Falmouth and the surrounding areas.

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• Sally - Verified booking

  The cottage is in a lovely quiet location close to Falmouth and close to a large Asda with cheap petrol only a 5-10 minute drive away.

  The grounds are very pretty and the Clubhouse was an added bonus and helpful when we found it difficult to get a reservation at a restaurant one evening because of Covid restrictions. The house had everything we needed and was well stocked with kitchen items. There was a BBQ outside if we wanted to use it. The bed was comfortable and although some people have commented on the blinds it wasn't too much of a problem for us. It is a nice walk to the beach along country tracks (although some were a little muddy) but the directions in the folder are not quite accurate. I wouldn't have wanted to be carrying beach equipment as well though. The only negative was that the phone reception and internet are not brilliant. We had no phone reception in the house and had to stand outside to make calls and the internet is slow. However, we had a lovely stay and I would recommend it to anyone looking for a nice relaxing break.

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