Last Minute Cottages in Truro

Reviews

What our customers say about their holidays

• Pierre - Verified booking

  The property is comfortable and the rooms are clean and spacious for our family of seven.

  The dining table was great for board games but also allowed meals to be set without the packing away. The ground floor bathroom and side entrance is ideal for when you enter the property with your dog. The cream tea hand made scones and dog treats was a kind welcome gift. The kitchen had all we needed to prepare meals though the knifes need sharpening and some of the ceramics were chipped. The property could do with double glazing you can feel a draft from around the window panes. Also the door in the dining room could do with a draft ceal. This was a real issue as when we arrived the first night we were not aware that the storage heaters had been turned off prior so the property was cold and the following day when we turned them on we had no heat, naturally we turned them up but then only found that we would wake in the night as the property had become unbearable hot. We reported to the caretakers over the weekend but did not get a response until Monday. We also raised our concerns that the hot water would only be on for the morning which when you have 7 occupants 3 teenagers that water would not last long and the only response we received was that a larger water tank had been requested from the owner. The Internet is a nightmare as it is only a mobile sim we ended up having to connect to a neighbors bt wifi as the connection kept dropping. The TV would not connect to any wifi I ended up buying a fire TV stick so that we could watch films in the evening. The garden is a good size but not enclose it would be fine but even though we abided to the sign on the gate to please close the gate, the neighbors on this plot I assume we're not the ones who installed this sign as they continued to leave it open. The short cut into the city was very useful and Truro is lovely, a nice selection of restaurants we enjoyed the cinema and would recommend if you like a welcoming retro environment. The house is a great base and would be ideal in great weather but when it's raining outside it lack our needs. We had a few other issues with a faulty light in the master bathroom and broken door knob in the kitchen but we're all rectified on the Monday by the caretakers.

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• Simon - Verified booking

  On arrival it was a struggle to open the main door.

  When entering we had noticed lack of cleanliness windows were all smudged and marked mirrors were also dirty too, cobwebs found everywhere. The downstairs toilet light was constantly flickering when using it. The upstairs landing light also flickered, the master bedroom main light was not working at all (but got replaced when got in touch with maintenance), the main bathroom had broken floor tiles, the second set of double doors in the living area was a wrestling match to open close and lock so we didnt open them again, there was a chip on the hob in the kitchen, all the lamp shades need cleaning or replacing as they were dirty, the hot tub cover was covered in bird droppings which had not been cleaned in a while, they had used slate surroundings the area so be aware that you'll need some foot wear getting in and out of the hot tub, I'd also recommend an umbrella whilst in the hotub to avoid getting bird dropping on you. It should really have a canopy over it like one of the neighbouring hottubs has. Could do with replacing sofas badly worn and sunken and lingering smell off dog ( which i understand it was a pet friendly accomadation but could be cleaned properly) there are some good poits though, the beds were comfy the hotub it self was nice, when your not getting bird droppings on you, the showers in bath main bathroom and ensuite were good. The wifi helped alot as it is a complete signal deadspot, plenty of cutlery and crockery provided. We would stay again if a few upgrades and general maintenance were done. We paid 850 for the week and although was cheap for the accommodation you can see why it was cheap.

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• Megan - Verified booking

  It was mentioned in the listing that there would be a swimming pool on site however that was not the case as when we got there some people said it was a plan about 5years ago and not got pushed any further.

  Also the cleanliness of the house was not great, there was cobwebs everywhere, inches of dust on top of wardrobes and on blinds etc. Hence all the cobwebs there were loads of spiders crawling about which is understandable because of the season changes but for the amount there was it was not nice and comfortable to sleep with. Speaking of comfort, the beds and pillows were ridiculous, I had 4 pillows to myself but felt like I had 1, I’ve got chronic back pain originally and so has my mum who has got a medical condition where her back needs to be risen and we were both in so much discomfort due to the pillows being so flat. The mattress itself was average, no life or bounce to it. We had a maintenance man come out as I went to put the heating on in my room, as soon as I did I could smell gas. My mum said it’s probably just dust I can smell, as she went to check behind the radiator, the whole radiator fell off the wall and was hanging on by tiny temporary screws. Immediately turned the radiator off, took pictures and sent them straight to the people in charge. Few hours later they sent out that maintenance man who fixed it straight away but mentioned the mattresses hadn’t been changed in over 11years, when the site first ever opened?? Besides all that, had a great stay, liked how big and spacious the place was along with the fact that they provided a smart TV where you could watch Netflix, Disney etc.

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• Simon - Verified booking

  All in all this is a lovely property in a great location in Truro.

  However, it just needs some tender loving care. When we arrived on a Saturday evening (and you cannot have access until 5.30 pm, yet must leave at 9 am the following Saturday which means that you really only have 6 full days) the house was stone cold. We called the caretaker Brian (who, along with his wife was very helpful) and he said that the storage heaters would come on overnight. They did, but it would have been nice if they had been put on the day before. Also, the towel rail in the en-suite didn’t work and the light and expelair in the en-suite was temperamental as well. The shower in the second upstairs bathroom also leaked into the kitchen which meant that from Thursday we had to stop using that bathroom. A lot of the mugs and plates were also chipped. On the plus side, there’s a garden for dogs (not completely enclosed though) and a back gate which cuts the walk to the town in half and provides access to a field to walk your dogs. As a base for Cornwall, it’s excellent, it just needs some work. Restaurant wise try The Rising Sun in Truro. Takeaway fish and chips from Sole Plaice and coffee at Lili’s. And if you are booking through Sykes Cottages to get BA Avios points, don’t bother because they will refuse to pay them. Use another booking site instead.

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• Nicola - Verified booking

  We had a lovely stay at 9 Copes Gardens.

  The Cream Tea and dog treats were a wonderful touch and very welcome after a long journey. The house was exceptional clean, very well equipped and in a lovely quiet location perfect for exploring the wonderful local beaches and countryside. We really only have 2 comments which stopped a 5 star rating and that is 1. The garden is not secure for you to allow dogs off their lead, just a little fence each side of the house would solve this problem and allow occupants to relax, not worrying their dog could get out, and 2. The check in and check out times could be a bit longer. Check in at 5.30pm was a lot later than we have had before and having to leave by 9am meant a really early and rushed start to the day. Trying to get 8 people ready, have breakfast, get cars packed and then clean would have been easier with a bit more time. But all in all, thank you for a wonderful stay, we would definitely recommend this property.

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