Holiday Cottages In Callington

Reviews

What our customers say about their holidays

• Katarzyna - Verified booking

  Reception feedback Reception on site - not pleasant and not willing to help.

  I have been challenged for face covering despite being exempt and wearing bracelet but the receptionist who did not wear the face mask herself. On the question why am I being challenged she said "my boss told me to do so". When Ive asked either she understand the law and either she is not allowed to ask me this question - she didnt bother. When Ive asked why she is not wearing one, she said "my boss told me not to wear one as Im behind the window" - what a joke. Phones were down with no information to customers at all. It was the hottest week in the UK but we were unable to use outside swimming pool because some filter got broken. absolute joke to dont have a critical spares on side in case of any issues. The reception seemed not bothered at all and only displayed the notice that swimming pool is out of order without any indication how long this will take. Nobody on arrival. Unable to find property we booked. Went to pub to ask the question and yet rude woman asked me to leave because she is not reception and she could help if I tell her where do I stay (haha) which I didnt know from Sykes booking. Left and avoided the place. Property - owner feedfback Property itself great fit for our family. Very well equipped home. The frying pans were out of use but after communicating with the owner, I had replacement within hour (yes! within an hour). Owner very amazingly supportive, directed me to the property as Sykes booking website has failed to provide clear details how to find the property. Paul - the maintenance guy very friendly, came and resolved heating issue for me. He meant to come every day to clean the hot tub but he has not arrived in last 2 days - pity. Location amazing, quiet, green in the middle of nowhere really but with 25min drive to the beach. Local towns lovely (Looe charming). It was amazing stay! Id recommend 100%.And owner first class as I said - very supportive! Dont bother with reception and pub - you dont need them to have a lovely holiday !!

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• Alix - Verified booking

  Just returned from a lovely week at Manorcombe 19.

  We we’re very lucky with the weather as well! Accommodation was very well equipped and clean. It is located right next to the pools, bar and gym so this was ideal for our teenagers to go off and entertain themselves when we were relaxing on the site! We had stunning food in a pub nearby ‘The Rifle Volunteer’ (need to book as very popular) and found a short cut lane (ran parallel to beer garden) back to the site which saved walking along the main road. We found a good Chinese take away aswell nearby called the Red Panda and there is a large Tesco 5 mins drive away. I had also arranged a Tesco delivery on our arrival which was worth doing for our constantly hungry teens! Had some good day trips (with teenagers in mind) to Looe, zip line and aqua park at Adrenaline Quarry, paddle boarding at Siblyback lake, Seaton beach. All quite busy due to time of year and had to pre book activities. All in all a very good week. Would highly recommend but be advised you will need to be willing to drive to go to most places.

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• Louise - Verified booking

  The bungalow is very well equipped for holiday stays, lots of kitchen items, cleaning products and overall very comfortable and homely.

  The downfall is the bathroom, both my girls were looking forward to having soaks in the bath (only a shower at home currently), but the bath takes a considerable amount of time to fill with the hot water only lasting for approx 1 minute before this stops. We called the owner to be told this was normal and the shower was electric so to use this instead, however the shower jumped from extreme hot temperatures to freezing cold regardless of the settings used. The TV had low or poor signal the whole time, which prevented us from watching any other channel than BBC 1 without it cutting out all together or looking at a black screen every few seconds. The bungalow is a great base for families to explore Cornwall, and situated in a lovely spot for children to play on the play area, whilst always being in eyes view. With a few adjustments this would be perfect for all to enjoy. We booked for the week so the lack of shower & bath really affected our enjoyment of the bungalow.

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• Shion - Verified booking

  The photos completely misrepresented the lodge.

  On arrival the hot water wasn't working. When I called the number from my bookung email I spoke to a very well meaning gentleman from the cleaning company. He was helpful and very apologetic but did let slip that the owner said they would contact us to let us know about the lack of hot water. I'm still waiting for this information from the owner. A plumber was apparently booked to come the next morning. No one arrived. The helpful gentleman from the cleaning company allowed us to move to the lodge next door which is owned by the same people. We saw the plumber arrive late in the afternoon so thank goodness we moved beforehand. The general disrepair of the whole lodge was very different to the photos. I would not recommend these lodges to anyone. Sykes Cottages who we booked through were helpful throughout and the gentleman from the cleaning company was too. However the owners severely let down the whole holiday.

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• Katherine - Verified booking

  We always go camping, so this was a real change for us.

  We hugely appreciated arriving to find scones, clotted cream and jam and enough supplies for a few rounds of tea and coffee! The cottage was lovely and clean (it had clearly been totally disinfected prior to our arrival), and the kitchen was well equipped. We appreciated the fact that with Covid 19 the staff wanted to ensure that everyone had at least two swims guaranteed - and we booked these in as soon as we arrived. We had the outdoor pool to ourselves and shared the (quite large) indoor pool with one other family, with a rope separating us. The staff at the bar and the restaurant were really welcoming and friendly. All in all, it was a really lovely stay - a real treat for us as a family! Many thanks.

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