Dog Friendly Cottages in Truro

Reviews

What our customers say about their holidays

• Dawn - Verified booking

  We had an enjoyable holiday and the owner Georgie was really lovely and helpful, but this cottage is new to the holiday let market after years as a long term let, and it was suffering teething problems.

  As a cottage for 2 people it was fine, but larger groups of upto 8 people might not enjoy this as much. The sitting room needs a reconfiguration. It has only 2 sofas (one of which is broken with a sunken seat) and only one of these faces the TV. We had to move a side table, bring in a lamp from the games room, and lay an extension lead so we could plug the lamp in. The owner offered to try to fix the sofa whilst we were out, but leaving an elderly dog alone with a workman wasn’t feasible. The garden furniture consists of a wooden bench/table and umbrella which you see in pub gardens. This was uncomfortable for reading so I recommend you take your own camp chairs if you want to enjoy the afternoon and early evening sun in the front garden. The back garden is the Chapel’s cemetery which can be accessed via a separate driveway. The 2 chairs in the games room are very very deep (like a fixed recliner) and not good for anyone with a bad back! The alternative seating was church pews by the pool table which were (by design!) uncomfortable. I took to the rocking chair in the 3rd bedroom when I wanted to read quietly, but sadly a swarm of bees escaped from a hive in the neighbouring orchard and took up residence in that bedroom (via a gap around the Velux window) and a wall of the Chapel. The bedroom floor was covered in dead bees as it was very hot in there that week. We were asked to open the Velux window so they could escape, and keep the bedroom door closed!! That meant the other bedrooms were hot and stuffy as we daren’t leave a window open for fear that the bees might prefer those bedrooms!! Not sure how they resolved that problem as the bee expert was there as we booked out. The double beds in 2 of the 3 bedrooms are two single mattresses pushed together. Bizarrely they appear to have mixed up the ‘firm’ and ‘soft’ mattresses, and there was one of each in the 2nd & 3rd bedrooms. Ok if the sleeping partners have different preferences for their mattresses, but may require a shuffling of mattresses if both want firm or soft. The only tv in the Chapel is in the living room, so custody of the remote control amongst 8 guests might cause issues! There appeared to be an unused aerial cable in the games room so you could take your own portable tv. The books and DVDs mentioned as being available were AWOL, as was the ‘welcome package’ provided by the owners for the cleaners to lay out but not there when we arrived. Georgie apologised and provided this when she came to inspect the bee problem as we booked out. But a takeaway ‘Cornish Cream tea’ to eat at home (with scones which were sadly very stale by the evening) was not the same as using the provided voucher for a sit down Cream tea with scones fresh out of the oven at the adjoining Healeys Cyder Farm. However the 3 bottles of different Cyders, the large bottle of Cornish apple juice and the jar of Strawberry jam (all made by Healeys Cyder farm) were wonderful. It was an eventful week at the Chapel, but the lovely weather, the proximity of the beach and facilities at Perranporth and the access to major A roads meant we did not need to spend that much time in the Chapel and the ongoing irritations could be avoided.

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• Pierre - Verified booking

  The property is comfortable and the rooms are clean and spacious for our family of seven.

  The dining table was great for board games but also allowed meals to be set without the packing away. The ground floor bathroom and side entrance is ideal for when you enter the property with your dog. The cream tea hand made scones and dog treats was a kind welcome gift. The kitchen had all we needed to prepare meals though the knifes need sharpening and some of the ceramics were chipped. The property could do with double glazing you can feel a draft from around the window panes. Also the door in the dining room could do with a draft ceal. This was a real issue as when we arrived the first night we were not aware that the storage heaters had been turned off prior so the property was cold and the following day when we turned them on we had no heat, naturally we turned them up but then only found that we would wake in the night as the property had become unbearable hot. We reported to the caretakers over the weekend but did not get a response until Monday. We also raised our concerns that the hot water would only be on for the morning which when you have 7 occupants 3 teenagers that water would not last long and the only response we received was that a larger water tank had been requested from the owner. The Internet is a nightmare as it is only a mobile sim we ended up having to connect to a neighbors bt wifi as the connection kept dropping. The TV would not connect to any wifi I ended up buying a fire TV stick so that we could watch films in the evening. The garden is a good size but not enclose it would be fine but even though we abided to the sign on the gate to please close the gate, the neighbors on this plot I assume we're not the ones who installed this sign as they continued to leave it open. The short cut into the city was very useful and Truro is lovely, a nice selection of restaurants we enjoyed the cinema and would recommend if you like a welcoming retro environment. The house is a great base and would be ideal in great weather but when it's raining outside it lack our needs. We had a few other issues with a faulty light in the master bathroom and broken door knob in the kitchen but we're all rectified on the Monday by the caretakers.

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• Simon - Verified booking

  On arrival it was a struggle to open the main door.

  When entering we had noticed lack of cleanliness windows were all smudged and marked mirrors were also dirty too, cobwebs found everywhere. The downstairs toilet light was constantly flickering when using it. The upstairs landing light also flickered, the master bedroom main light was not working at all (but got replaced when got in touch with maintenance), the main bathroom had broken floor tiles, the second set of double doors in the living area was a wrestling match to open close and lock so we didnt open them again, there was a chip on the hob in the kitchen, all the lamp shades need cleaning or replacing as they were dirty, the hot tub cover was covered in bird droppings which had not been cleaned in a while, they had used slate surroundings the area so be aware that you'll need some foot wear getting in and out of the hot tub, I'd also recommend an umbrella whilst in the hotub to avoid getting bird dropping on you. It should really have a canopy over it like one of the neighbouring hottubs has. Could do with replacing sofas badly worn and sunken and lingering smell off dog ( which i understand it was a pet friendly accomadation but could be cleaned properly) there are some good poits though, the beds were comfy the hotub it self was nice, when your not getting bird droppings on you, the showers in bath main bathroom and ensuite were good. The wifi helped alot as it is a complete signal deadspot, plenty of cutlery and crockery provided. We would stay again if a few upgrades and general maintenance were done. We paid 850 for the week and although was cheap for the accommodation you can see why it was cheap.

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• Megan - Verified booking

  It was mentioned in the listing that there would be a swimming pool on site however that was not the case as when we got there some people said it was a plan about 5years ago and not got pushed any further.

  Also the cleanliness of the house was not great, there was cobwebs everywhere, inches of dust on top of wardrobes and on blinds etc. Hence all the cobwebs there were loads of spiders crawling about which is understandable because of the season changes but for the amount there was it was not nice and comfortable to sleep with. Speaking of comfort, the beds and pillows were ridiculous, I had 4 pillows to myself but felt like I had 1, I’ve got chronic back pain originally and so has my mum who has got a medical condition where her back needs to be risen and we were both in so much discomfort due to the pillows being so flat. The mattress itself was average, no life or bounce to it. We had a maintenance man come out as I went to put the heating on in my room, as soon as I did I could smell gas. My mum said it’s probably just dust I can smell, as she went to check behind the radiator, the whole radiator fell off the wall and was hanging on by tiny temporary screws. Immediately turned the radiator off, took pictures and sent them straight to the people in charge. Few hours later they sent out that maintenance man who fixed it straight away but mentioned the mattresses hadn’t been changed in over 11years, when the site first ever opened?? Besides all that, had a great stay, liked how big and spacious the place was along with the fact that they provided a smart TV where you could watch Netflix, Disney etc.

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• Confirmed Guest - Verified booking

  The setting is lovely, with many lovely coves nearby and the farmhouse is spacious. The house-keeper Tamara and Jason the groundsman were both great and responsive. But, the experience of staying in this house was not up to Rural Retreat standards. The quality of the kitchen fixtures such as hob and oven, and the crockery was not first class. There were not enough glasses or mugs eg. The frying pans were old and damaged, these were replaced on request. There was also a sense of meanness in what was provided eg although there were plenty of logs for the fire the host provided only one lot of kindling, making it clear in notices that more kindling had to be purchased. This seemed inappropriately scrimping for such an expensive stay over Christmas. The windows in most of the bedrooms need replacing because they rattle with the winds and this kept us up during two windy nights. The one bedroom with a new window didn't have this problem. The water went off overnight due to a failed pump but we were told this was a one-off and it was switched to another pump the next morning. Overall I have given just three stars because it did feel rather like the Farmhouse needs a re-fresh and an up-scale in the quality of provision. This is the first time I have not given a RR stay five stars.

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