South Hams District Holiday Cottages

Reviews

What our customers say about their holidays

• Christine - Verified booking

  We loved our stay at 44 Above Town.

  The view from the sitting room is stunning and it was so enjoyable just to sit and watch the activity on the river, also to be able to walk down so quickly into the town to mooch, or eat in one of the many great eateries that Dartmouth offers. We were able to find free parking in the road above Above Town and left the car there all week as we could do all we wanted on foot or by ferry while we stayed there. It does require a good level of fitness due to the steep climb up from the town to the house. The whole place has been beautifully decorated and we appreciated the lovely shower (we only used the main one) and plentiful storage space. A few things could make it even better: the seating in the lounge was not comfortable. We reported one of the sofas needing to be replaced as the springs had completely gone. The other was ok, but we've sat on better! The kitchen stools were not particularly comfortable but we understand the choice of the built in breakfast bar/dining table. There is barely enough seating for 6 in the sitting room (there were only 2 of us, but it is advertised for 6) and the current seating does not make the most of the view. A couple of chairs that can be positioned to enjoy the view out of the window would be great (we used two of the outdoor seats, bringing them upstairs while we were staying there). But again, there were only 4 of those, which would not work for outdoor seating if 6 people were staying. Likewise only 4 wine glasses were provided - I guess it is assumed that the bunks will only be used by children? But you could make it usable with older 'children' or groups of friends, by providing a full 6 of everything. We would have appreciated a cafetière (we don't like the waste of Nespresso pods, so we didn't use that) and a tea pot; also some way to recycle plastics, bottles and paper, as they were collecting these separately from other places on Above Town. There was no toilet brush in the top toilet. A curtain would be useful in the main bedroom, as the only ventilation is by keeping the door open, which means the blinds in the door don't do anything re the light. But we loved it. Thank you!

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• John - Verified booking

  Excellent property.

  We will be back! HOWEVER, you may wish to pass on to the owner the following problems: 1. Leaving the key in a key box located inside the external bin cupboard was not a good start. We arrived at 5.30pm (just half an hour after the earliest permitted access time) so it was starting to get dark. I am 79 and my Wife is 75 and we needed to contort ourselves just to find the key box! There was a chord hanging down, which we presumed was a light, but if it was, it didn't work! So, we found the key box but it was so dark inside the cupboard we couldn't read the numbers to open it! Our 'phone torch was not strong enough but luckily a lady who is living at number 24 came over with a torch and she actually managed to get in the cupboard and get the key out of the box for us. I'm not sure what we would have done if she hadn't been there! We think it would be far better if the box was screwed to the inside of the bin cupboard door, thus once the door is open, it would be easy to locate and operate. 2. The plug in the ground floor bathroom washbasin does not hold water. Impossible to keep any water in the basin. Most frustrating. 3. Two of the five table lamps in the bedrooms did not work (bulbs need replacing?) and the table lamp in the sitting room also does not work. We only offer the above information because if no-one tells you/the owner, nothing would be corrected. We WILL be back! Regards John and Maggie Reeve.

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• Martin - Verified booking

  We enjoyed a lovely week long stay at Lower Fernlea.

  It was a great base to explore Salcombe and the wider area. The property was as advertised and was in a good clean condition when we arrived. We took one large vehicle and it easily parked in the space available. I would think two medium size cars (e.g. Ford Focus) would be a squeeze. The availability of the EV charger will likely be very beneficial to anyone with and EV travelling a long distance or planning to explore a lot. Whilst the upstairs bedrooms are only 2’6” they were manageable for an adult during our stay, although anyone of greater than average height would really struggle for headroom when using the shower in the adjacent bathroom. In comparison the ground floor en-suite was much more suited to somebody taller. We reported a couple of issues at the end of our stay. The broadband went faulty on the final day but there were good mobile signals on the EE and O2 networks in the area so we managed. The timer on the boiler kept stopping, which meant sometimes the boiler may not have come on before we got home or not gone off. In the end we just resorted to manual activation. We wanted the owner to be aware so that this wasn’t wasting energy and their money. Overall, this was a good property, well suited to our stay and we would consider it again in the future.

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• Dominic - Verified booking

  Dittisham is great and 20 Dittisham Court is an attractive three bedroom house in Dittisham Court.

  It's generally well-equipped and was clean on arrival. We booked for 2 weeks and there was no apparent provision for clean linen/towels after the first week. There was no owner or agent contact information in the accommodation documents (they said refer to agent) and no contact information in Coast & Country's emails which said contact owner/housekeeper. That's a minor problem for linen - but worse for no hot water. The oil boiler is on the second floor next to the main bedroom. It smelled strongly of oil and fumes from the nearby roof flue continually blew into the ensuite. Two days before leaving the hot water stopped, I tried again to find contact information and sent an email - not realising until the next day all the agent's emails are 'no-reply'. I then resorted to Facebook/Messenger and sent a message, receiving an automated reply saying C&C's team would respond ASAP - that was 15 Aug 2024 - as of 30 Aug I have had no reply. So overall a mixed experience - better communications are needed and the boiler needs looking at.

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• Dave - Verified booking

  Really nice place with everything that we could have wanted.

  Great to have the patio and chairs out front with the sun on it until mid afternoon and also to have onsite parking. Short but steepish walk into Salcombe centre and handy to have the park virtually opposite for walking the dog early and late in the day. Only slight downside on the property was the bed was a little too firm for our liking. I would also make a point about having to pick the keys up from the Agent's office on arrival rather than have a secure key case outside the property to access. Despite having set off early (we had a 300 mile drive) traffic delays on the way put us under pressure to get to the office by the final pick up time of 16.00 and when we tried to phone ahead to advise that, firstly we couldn't get a signal and when we did, we were put through to the head office. They were able to advise of the backup arrangements, which shortly afterwards were messaged to me by the local office but perhaps the back up arrangements could have been advised in the directions and pick up instructions sent out beforehand?

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