South West Holiday Cottages

Reviews

What our customers say about their holidays

• Mr Atkinson - Verified booking

  To start with the positives: very clean, modern decor.

  Very comfortable double bed, sofas and kitchen stools. Excellent fridge freezer, wifi & TV. Off road parking for 1 car. Most amenities were provided for within the property. Security: Plenty of keys for windows and all doors. Though location of the outside decking area wasn't ideal, it was a good place to catch the sun. Negatives: The property is built on a slope which has to be at least 60 degrees. There is a long flight of stairs up to the decking. Also there is a small 40-60 degree slope of lawn just before the decking the lower edge of which abuts a vertical 15 foot rock face, and it was where our dog chose to "do what dogs do" she wasn't happy & neither were we. That area is fenced off for us humans, but we still had to get over there to clear up. The kitchens patio doors look onto that rock face which is about 15 foot away. The kitchen lacked trays for transporting plates, glasses etc. No Cook Pots, whether they might have been metal or Pyrex Dishes with lids were available, so casseroles could not be prepared. The 1 non-stick frying pan looked 20 years old, desperately needs replacing. No non stick pans for cooking eggs and dairy products were provided either. Lesser issues: Some of the keys were marked incorrectly, these all need checking a marking correctly. The bath took forever to drain, we asked that they sort the issue out so that future guests don't face the same slight inconvenience. I really hope they did! Final Issue, which I'm not sure whether it is Miloran or Coast & Country Cottages responsibility: There is no info to say where the nearest places are for buying food. The Spar Shop in Loring Road is closest and is only a few hundred yards away (if the you exit the property via the rear gate, turn left along a rough footpath then right on to a made up footpath, cross the road entering street opposite & shop is 50 yards on right). Next nearest in The Co Op in Marlborough. We only discovered the Spar half way through the week after making 2 car journeys to Marlborough!!

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• Neil - Verified booking

  A lovely house, which we've stayed in several times before.

  However, on this occasion we felt let down by the standards we have come to expect from your company. Despite being told upon collection of the key that there may still be a 'checker' at the property, upon arrival we found a mouldy loaf of bread in the bread bin. Although switched on, the fridge temperature gauge was set to zero. We only realised this the following day, luckily, the 100 pounds worth of shopping we purchased the day before wasn't ruined ! We fail to understand why the fridge would be turned off, especially as we were told that the 'checker' would be checking that everything was switched on and working ready for our stay. There were issues in the bathroom this time - the toilet flusher was not working properly, and the bath panel was loose and kept falling off. The back door lock also needs some attention. We were a bit surprised when we received our 'reminder' email (one week before our stay) that it mentioned the need for a "Good Housekeeping Bond" of £200. There was no previous mention of this when we made our booking, although neither was it mentioned when we collected our key ! As mentioned, this is a lovely house we normally enjoy staying in, however, although these are only small issues, they did detract from the enjoyment of our holiday.

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• Mr Andrew Harrington - Verified booking

  So...

  .let's start with "dog friendly garden." This is only true if your dog is crossed with a mountain goat. Both grassed areas are a 45 deg slope, and not really conducive to your dog having a comfortable "squat" without the risk of it tumbling down the slope. My dog refused to even walk on the grass. It's also not fully enclosed if your dog is medium sized or smaller. There are gaps under the fence, and in the hedges. I had only been there an hour and my dog was in next doors garden through a hole in the hedge. Now onto the house. It is practical for everything you might need. Kitchen is excellent. Beds comfy. The key word is practical. It's also a bit soulless. It was also very dusty! Backs of sofas, bases of light fittings, top of the telly. However, despite those niggles, we had a great week, and made the best of the decked area in the garden. The weather was good, and the Victoria Inn in Salcombe is truly amazing! Well worth the walk back up the hill from town (which isn't nearly as bad as some would have you believe.) I would come back to Salcombe again, I'd use Coast and Country again, I just wouldn't stay in Miloran again. It was a good house in places..just not enough of the right places for me.

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• The B Family - Verified booking

  We have been at the cottage for four weeks while building work has been completed in our own house. The cottage has been a perfect retreat from dust and rubble at home. The cottage is an old building, carefully updated with excellent facilities. The charm of the cottage is in its age and setting and history. The charming quirks are part of that. The garden is secure and if you find a dog here, then Sadie refused to leave! During our stay we welcomed three baby hedgehogs to the garden and watched the aerial gymnastics of bats at dusk. The walks to the north of the cottage towards Frith Farm are quite stunning and you will generally encounter deer and their young each day. Walkers, artists and photographers will revel in the setting. The owners have provided a fantastic guide and history of the house and the cottage is graced with the wonderful art and sculptures of their talented mother. A joy to stay!

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• Keith - Verified booking

  Thatched Cottage is very old and comfortable and has all one needs for a quiet relaxing holiday in a fantastic country setting, but needs some internal TLC, the wall as you enter the cottage is breaking away (plaster?

  ), in the excellent conservatory , and utility quite a few of the Double glazed windows have 'blown' spoiling the wonderful views . Having said this the cottage is well equipped and very comfortable if you want peace and quiet this is the place for you, many eating places and country houses/parks etc all close by, or relax in the lovely gardens with chairs and cushions supplied by the owners, listening to the birds and if up early enough to see the deer walking across the fields, The owner (Karen) who lives opposite the cottage is lovely and has fresh eggs and lovely venison produce if you are not a vegetarian, Both are highly recommended as in general is the Thatched Cottage, if the time and expense allows to fix the above items could be 100% perfect . The 5pm take over time is very late and should be brought in line with most other holiday lets, usually 3pm. (4pm at the very latest)

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