Jurassic Coast Holiday Cottages

Reviews

What our customers say about their holidays

• Anthony - Verified booking

  This was not the quiet idyll that we wanted for our holiday.

  Let's start with the positives. The cottage was well equipped and just right for what we needed for 2 people and our dog. The cottage is perfectly situated for those who want a walking holiday. It is about a mile to the South West Coastal path and inland footpaths as well. It was a nice surprise to find a welcome afternoon tea as a gift from our hosts, thank you. Unfortunately...... the view from the cottage garden was of a large mound of crushed concrete measuring approx 20 foot high, 50 foot across and 40 foot deep. This rubble was obviously from a recent demolition of buildings that were nearby and was certainly not expected by us. This obliterated our view of the Purbeck Hills. The property directly next door is virtually derelict and due renovation which has started. The south face of the property had scaffold erected during our stay. This together with the mound of crushed concrete was not pleasant and certainly not what we expected from our holiday cottage. The cottage is actually situated on a main road and traffic passes within a few feet of the indoor seating area and bedroom. The traffic includes double decker buses, cars , lorries and the usual farm traffic. At times it felt that vehicles were coming through the wall! The positioning of the cottage also meant that persons walking past on the road footpath could be heard word for word. This was even the case well into the night (3am) with persons chatting loudly on their way home from the pub together with the smell of cannabis permeating through the window frame cracks. We do realise that all of the above is not the fault of the owners. We should have had knowledge of this so we could cancel. We wont return.

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• Jennifer - Verified booking

  A lovely property BUT: - the property sits within and is directly severely impacted by the building site and the access arrangement to the property via a derelict, dirty other building that adjoins.

  This fully detracts from the property experience. -the access building is not secure as it is open to the public as both doors are not lockable - anyone can enter - how safe is this? - what are the fire safety arrangements as there is no other way out as the derelict buildings are attached and the building site adjoins? - keeping long lawn grass for wildlife is applauded but what about recycling- only one bin provided - but we must recycle into 3 bins - as you state in the information pack and as we all should? not environmentally friendly sadly. We tried our best with sorting in our own bags in the living room - not ideal. - the TV didn't work - only on our netflix account and we reported this but heard nothing - Wi Fi kept dropping out - it is clear parking is an issue being distant and with the unpleasant access through the derelict building not easy/nice. Clearly all concerned with the letting know that the access and parking arrangement won't work until the new development is complete and bays for the rental properties delivered next to them. Years away? In the meantime the arrangement is not acceptable as others have said previously. I have a video and I am happy to share with future bookees so that they really know what awaits them and informs their decision to book this property. When all of the adjacent building work is complete and access and parking sorted out this will be a fabulous property to rent but not til then. Happy for you to discuss the return of some of our monies as we feel this would be reasonable.

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• Phil - Verified booking

  The publicity photograph was misleading, the house didn’t have kerb appeal.

  But on opening the front door , it was “wow”. So, a lovely property inside. Clean, modern, well-equipped. A sweet little patio outside. Conveniently placed for the town centre. A property that would suit younger couples rather than those of us in our later years. No blinds or curtains downstairs, so no privacy one darkness arrives. Sykes gave us confusing information about accessing the property via the key box. In an earlier email you quoted one code number and then in the final message you gave us another one. That was the number we had kept in our phone and it didn’t work on the box we first tried. We then found the second box at ground level, which accessing it was quite a challenge for an 80 year-old. Rather off putting! And then we were disappointed that the television set was not equipped to receive the terrestrial TV channels. In the welcome folder at the property there was information about linking our own device to the TV set but we didn’t have any kit with us to make that possible. Luckily we did have an iPad with us so we could watch the programmes we wanted to see. This information should have been included in the property details on the Sykes website. Most disappointing. Finally, we noted that a significant amount of the crockery was chipped and that previous guests had placed glasses on the coffee table leaving water marks. Not quite top quality considering that it was a newly built property.

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• Keith - Verified booking

  We booked Sea Pink as a last minute get away.

  We booked on the day of arrival and were pleasantly surprised that even with the quickest of turn arounds we still arrived to a lovely clean cottage with a nice welcome hamper including a treat for our dog. We can agree with other reviews that the cottage is a little difficult to find and the instructions could be a little clearer and they seem to only detail from one direction. We came up from Swanage. We were fully aware that the area was being developed as this was clear on the website but this didn’t affect our stay. Noise was minimal while we were there and we hardly noticed it. The area is beautiful with walks suitable for all abilities. The Kings Arms is a lovely pub just a few minutes walk down the hill with a great selection of drinks and food. The village does lack a shop for any bits and pieces. Yes the pub does serve this but only during the day but we didn’t see any evidence of this. All in all Sea Pink was perfect for us. Both ourselves and the dog found it comfortable and had everything we needed. The local butter was a nice touch!! We would have left a message in the visitors book but the pen had run out

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• Tracy - Verified booking

  Swanage was lovely but unfortunately Poppy cottage did not meet our needs at all.

  I stayed in the double bed which was extremely comfortable, however my mother stayed in the twin bedroom & had to remove the duvet from one bed so she could lie on it as the mattress was so uncomfortable, the springs were jutting out so much, they are obviously old and need replacing. I am almost certain that the description did not state a downstairs bathroom (though looks to have been updated since) & there was absolutely no indication of the fridge being in a cupboard under the stairs, I definitely would not have booked. The configuration is all wrong & the term "swing a cat" comes to mind. I actually think we ought to be reimberesd the service charge as I actually removed cobwebs from the windows, wiped down the limited work surface & washed cutlery/crockery before use. It is fortunate that neither of us needed the cooker as there was a 'fat' filled baking tray inside the oven. Also, as the front door doesn't appear to be used often, dirt/dust is building up, & the furniture needs moving regularly to dust underneath. I will not be recommending dream cottages if this is the standard that you find acceptable.

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