Sutton On Sea Holiday Cottages

Reviews

What our customers say about their holidays

• Nicholas - Verified booking

  This cottage is ideally placed for exploring the Lincolnshire coast.

  It is very close to the centre of Mablethorpe and provided enough parking for two vehicles. The Sykes listing says that the bedrooms have sloping ceilings. This is true. What they fail to mention, possibly deliberately, is that anyone over 5' 6" tall has to duck down to get through any doorway in the house. The ceiling on the upstairs landing varies between approx 4' 6" and 5' 6" and this headroom continues to the far wall of the front bedroom. I am 5' 11" tall and despite being very careful I caught my head on two door frames. Worse than that I tripped going into the back bedroom as I was concentrating on avoiding the low ceiling on the landing. I staggered sideways and took the skin off my elbow as I crashed into the left hand wall. I hope I am wrong but it would appear to me that the height restrictions are not mentioned by Sykes in case potential customers are put off. This though would surely make you negligent if a serious accident occurs? The bed was comfortable. The sofa was seriously uncomfortable. The kitchen is basically equipped. We bumped into the owner of the cottage on the second day of our stay. We mentioned we couldn't find any oven gloves. He thanked us for mentioning it and said he would get some. They hadn't arrived by when we left at the end of the week. Our previous experience with a Sykes cottage was completely different. Probably the best equipped cottage we have ever stayed in. I tried to contact Sykes the week before our stay. The website advised that by phone would be best. I could not get through. I am sorry this review is so negative but the accommodation was poor compared to dozens of other holiday cottages we have stayed in.

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• Diane - Verified booking

  The property was exceptionally clean, compact, well presented and newly rennovated.

  It’s away from any social amenities (pubs/restaurants) but close to the beach for walking and very quiet. However, there was no Wi-Fi as “listed” which was a major disappointment and I would not have booked this property had I have known this. The owner was awaiting a booster but this didn’t help me as I went for a long weekend to catch up with emails/friends and download and watch a few films on the “listed” Smart TV but clearly couldn’t do any of these things without Wi-Fi. There was no freezer, also “listed”, but owner did place things in their own freezer for me. I spoke with owners regarding the following and they were happy for me to list these for them. I feel sure they will address these issues and put them right in due course, but sadly these impacted on the overall enjoyment of my long weekend: * outside furniture was soaking wet (which I managed to dry overnight) as it had been left out in the elements * no hooks in bathroom to hang wet towels * no coffee table so used outdoor plastic table instead * no frying pan, scissors, kitchen roll, cling film, foil, serving spoon, slotted spoon, slotted spatula (generally lacking in utensils) * no cupboard space to store groceries * no guest information giving details re heating, recycling, check-out, takeaways, restaurants, pubs etc. * poor bedside lighting so used a torch in order to read at night Once rectified, I’m sure this will be an ideal property for a couple of nights away.

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• Bill - Verified booking

  I have already written to you.

  We arrived on Friday 3rd to find stinking overflowing rubbish bins next to the front door of Oar Cottage. On Friday night I had to move my car so that a drains person could open the drains - the next door property, also owned by Ganesh, had stinking drains and sinks. I took photos of the bins, and raised this with Ganesh, the owner, who was on holiday with his family in Fort William Scotland, and did respond immediately, saying he was new to holiday lets. I also wrote to you with photos. You responded but minimally. The bins were not cleared until Wednesday; we left on Friday. The cottage was not in the state claimed in the welcome email, and Ganesh said this was the fault of the cleaner. There were large dirty mats in the washing maching, and Ganesh could not explain why these were in the machine. I sent a photo to him and to you. Probably the cleaner again! Your response was minimal. All that said, the cottage is a good conversion (we met the builder who took away some of the rubbish bags) and very well located. Despite the unpleasant and unsanitary smells and sights, and the surprises in the cottage for example the state on arrival and mats in the washing machine.

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• Simon - Verified booking

  Amazingly perfect little getaway spot for a proper relaxation break.

  The perfectly positioned cute little chalet was exactly what we needed for our week away. We had just adopted a dachshund and we needed an enclosed garden and safe space, it was exactly as described in the listing. We were attracted to the property by the closeness to the beach. We could hear the sea from the bed! The chalet itself was a perfect size for two with a small dog, the kitchen area was perfectly equipped with everything we needed for self catering, the only thing missing was a small freezer but we coped with warm gin! The sofa was comfortable and we brought our own throw for the dog, the bed was very comfortable if a little snug for two and a sausage dog haha! Again we took our own bedding down to the dog bed sharing. The shower was very much a wow, lovely decor and lots of storage in the under sink vanity. Shame there wasn’t more clothes storage but we left some items in the case. The Wi-Fi was a tad temperamental to stream a film but was more than adequate for phone usage. We walked absolutely miles along both ends of the coastal path and even landed in Mablethorpe for an icecream! We will definitely be back. I’m giving this 12/10!!

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• Valerie - Verified booking

  We were disappointed with the bungalow.

  The lounge and the double bedroom were lovely however the second bedroom and the bathroom were not. Unfortunately while we were away we had some very heavy rain which lasted some hours and when we looked into the second bedroom there was a lot of water on the sill and on the floor. On inspection this has obviously been a problem for some time as the sill was like paper. Thank goodness we had no one sleeping in the bedroom as this is a major concern. The bathroom was a disgrace and needed a total update. There was black mould, very stiff bath taps (which had obviously been noted before in previous reviews). no rubber bath mat provided which was dangerous when climbing into the bath when using the shower, the toilet only flushed if you held the button down (again reported in previous reviews) and holes which had been filled in where obviously things had been on the walls. The whole bathroom was shabby. The cooker in the kitchen had a faulty oven door which meant you had to bang it to make it close. Finally the decking at the back was covered in bird droppings so thankfully with the weather not being brilliant we did not attempt to use it.

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