Last Minute Cottages in Symonds Yat

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  This is the worse place that I've ever stayed.

  I had such an awful, uncomfortable time and I came away from the property ill. The electric storage heaters don't give off enough heat. I guess they expect you to use the gas heater (not advertised), which we were forced to do, however, I have asthma so after just 2 uses of the fire, I had the start of an irritation on my chest that developed into a chest infection. Also, the fire is temperamental. It's not fun trying to light a faulty gas fire. There are no instructions in the property. We had to google to find out how to use the grill on the oven. There were no games, just jigsaw puzzles. The DVD's are just thrillers...? I notice that in May 2023 they had feedback about a faulty shower yet they have clearly done nothing about it as the shower is either boiling hot or freezing cold. The bed was so uncomfortable that I really didn't sleep. My husband slept a little but he found the bed very small. The place was very dirty. I find it a bit cheeky that they request £20 per dog when they don't clean anything. There were so many cobwebs, surfaces were dusty, stains on the sofa, the knobs on the cooker were dirty, there was a lot of dirt behind the sofa when we pulled it out, the bin was dirty and there was a stain on the mattress protector!! I was not made aware before travel of opening hours of the hosting house so we had no access to cooked breakfast, cream tea etc. Combined with the cold, chest irritation and lack of sleep; I became so ill by the third day that I cried my eyes out and wanted to go home. We had to stay because it was Christmas and because we had paid so much money. I tried to have a bath but being a larger lady, I couldn't because they have a bath that becomes narrow for some reason!! They couldn't just have a standard bath for us fatties! We also felt extremely uncomfortable to say anything to the owners with it being the time of year. To top it off, they were closed way after opening on the day we were leaving when we were trying to get hold of them to pay the outstanding money owed.

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• Tracy - Verified booking

  I asked a number of questions about the property and all the replies I got just pointed me back to the website listing (which didn't answer my questions - that's why I contacted Sykes directly).

  I decided to book anyway as the cottage was very good value that week (9th-16th Dec). First of all we had great trouble finding the place as the directions were not at all clear- and when you do eventually arrive you find the cottage is very confusingly called Quat' Saisons not Wye Valley Cottage so you think you have the wrong place. The location is beautiful with lovely views and ideal for us as dog owners with walks straight from the door. Disappointed with the cottage itself which is distinctly average. Jerry-built with poor quality fixtures and fittings, the focus has clearly been on economy so while it is functional there is nothing that made me think that the place was particularly loved and cared for. The place is tiny - OK for us as a couple but would be a real squash for a family. Heating is by inefficient storage heaters with free standing fires which we had to use most of the time as it was a really cold week. Draught whipping in under the front door which opens straight onto the lounge. Kitchen rather poorly equipped. Shower rather weak. As I say, it was all functional and I only paid £255 for a week so I pretty much got what I expected. The following week (Christmas week) was nearly £700 and had I paid that much I would not have been at all happy. We enjoyed our week because of the location and would stay in the village again but not at Wye Valley Cottage. It's a shame as with a bit of love and care it could be a beautiful little place.

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• Vivienne - Verified booking

  Fantastic location, lovely woodland and riverside walks straight from the front door.

  The cottage itself is the best equiped that we have ever stayed in, great kitchen/diner, has everything you need to cook away from home (apart from a lack of kitchen sissors). Nice to have a fridge freezer and not just a fridge with a small ice box. Great bathroom with powerful shower. Comfy beds, plenty of storage. Only downside was the patio area, which could do with some landscaping and the patio table and chairs need replacing as they were very rusty. Although we found it a great place to stay, so much so we have already booked to come back next year, I would not recommend it for the less mobile or a nervous driver - the lane down to the cottage is very steep, narrow and had quite a few bends, saying that we rather enjoyed negotiating it.

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• Richard - Verified booking

  Family of 4.

  Really enjoyed our stay. The “house book” was really useful. Neighbours really nice. Lots of opportunity for walking in the forest, can walk to Monmouth, round to the pubs on both sides of the river or to the cafe in the forest, or Whitchurch. Relatively easy to get to by car. Good local pubs with beautiful scenery, nice food and staff with great view of forest on other side of valley. Monmouth easily accessible for main shopping. Small shops (and excellent cafe) in Whitchurch. Great fun hiring paddleboards. Nice and quiet! No noise. It is on the side of a hill with a nice view of the valley.

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• Simon - Verified booking

  We arrived at the cider loft & liked the look & location of it , but on closer ...

  We arrived at the cider loft & liked the look & location of it , but on closer inspection the general cleanliness & maintaince of the property were lacking ( the microwave & oven both had a lot of dried food stuck inside ) ( kettle was brown) (cutlery drawer had crumbs inside it ) (bathroom sink plug chain broken ) (needs slip mat for bath for when showering )(heaters wouldn’t work apart from one in bedroom , admittedly there was a portable gas fire ) (bottom oven did not work ) we did run out of gas ( in this amazing summer weather) but Craig did replace the following morning

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