Holiday Cottages In Ledbury

Reviews

What our customers say about their holidays

• Victoria - Verified booking

  We were contacted at 3pm on Friday (we were due to arrive at 5pm) by the property owner to let us know that the Aga was not working.

  We were a party of 13 (8 adults and 5 children) and we had booked this property to gather as a family to celebrate my Sister's 40th Birthday. I had planned a menu for the weekend which included cooking Filet of Beef En Croute and Dauphinoise potatoes on the Friday and Roast Chicken on the Sunday. I had planned the menu, bought all the food, prepped the beef and potatoes, and also had a Tesco food shop being delivered that Friday night. I had read reviews of the property that said previous guests had been able to cook a Christmas Dinner so I had every confidence that I would be able to cook the planned menu. When speaking to the owner, he asked me if we would be able to manage with just the hob which I said we wouldn't, and that they would purchase a portable oven for our use. I asked whether this would be big enough to cook a meal for 13 people and the response was that the portable oven is the same size as the aga. It was the same size as ONE of the Aga ovens, but the Aga has TWO ovens. On our way to the property, feeling very anxious about the cooking facilities, I phoned Sykes and explained the problem. The person I spoke to said they would speak to the owner and call me back. They never called me back. On arrival I could see that we had 1 small portable oven, and also a microwave oven which works as a convection oven. The first meal that I attempted to cook was chicken and chips for the children. It soon became very clear that the small portable oven was not able to cook 2 things at once - it was not an adequate substitute for an Aga, and certainly not adequate to cook a meal for 13 people. Having already prepped an expensive meal for the Friday night (Filet of Beef and Dauphinoise potatoes) I did my best to try and cook it with the inadequate cooking equipment that had been provided, but suffice to say, it was very stressful, very time consuming and the food was not cooked in the way that it should be due to not having a proper oven or Aga to cook in. We had arranged to go out for a meal on the Saturday which was a welcome relief, but I had bought 2 chickens to roast on the Sunday. There was a Slow Cooker in one of the kitchen drawers which I thought would be a good option given that I did not have an oven that worked properly. The slow cooker initially heated up, but after an hour had cooled down and it was apparent that this was broken too so I ended up having to poach the chicken on the hob. As a family, we had put a lot of time and effort into planning this special weekend, and indeed had planned an extensive menu to ensure that 13 people would be well fed and enjoy some nice food. Unfortunately, a broken Aga and a feeble portable oven as a replacement meant that cooking was stressful and far more time consuming than it should have been, everything took twice as long to cook and even then, the food wasn't cooked in the same way as it does in a normal oven. Mostly it was overcooked because the oven temperature was so low, you had to cook everything for much longer. In addition to this, the hot tub was not hot, it was warm at best - hot tub maintenance kindly turned this up for us on Sunday morning but it had already affected our enjoyment of the hot tub. Also, the downstairs floors were not clean - I ended up hoovering and mopping myself as they were so filthy. Please can you let me know what compensation will be provided as the property is advertised as having a working Aga, which it didn't have, and the replacement was not fit for purpose.

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• Victoria - Verified booking

  We were contacted at 3pm on Friday (we were due to arrive at 5pm) by the property owner to let us know that the Aga was not working.

  We were a party of 13 (8 adults and 5 children) and we had booked this property to gather as a family to celebrate my Sister's 40th Birthday. I had planned a menu for the weekend which included cooking Filet of Beef En Croute and Dauphinoise potatoes on the Friday and Roast Chicken on the Sunday. I had planned the menu, bought all the food, prepped the beef and potatoes, and also had a Tesco food shop being delivered that Friday night. I had read reviews of the property that said previous guests had been able to cook a Christmas Dinner so I had every confidence that I would be able to cook the planned menu. When speaking to the owner, he asked me if we would be able to manage with just the hob which I said we wouldn't, and that they would purchase a portable oven for our use. I asked whether this would be big enough to cook a meal for 13 people and the response was that the portable oven is the same size as the aga. It was the same size as ONE of the Aga ovens, but the Aga has TWO ovens. On our way to the property, feeling very anxious about the cooking facilities, I phoned Sykes and explained the problem. The person I spoke to said they would speak to the owner and call me back. They never called me back. On arrival I could see that we had 1 small portable oven, and also a microwave oven which works as a convection oven. The first meal that I attempted to cook was chicken and chips for the children. It soon became very clear that the small portable oven was not able to cook 2 things at once - it was not an adequate substitute for an Aga, and certainly not adequate to cook a meal for 13 people. Having already prepped an expensive meal for the Friday night (Filet of Beef and Dauphinoise potatoes) I did my best to try and cook it with the inadequate cooking equipment that had been provided, but suffice to say, it was very stressful, very time consuming and the food was not cooked in the way that it should be due to not having a proper oven or Aga to cook in. We had arranged to go out for a meal on the Saturday which was a welcome relief, but I had bought 2 chickens to roast on the Sunday. There was a Slow Cooker in one of the kitchen drawers which I thought would be a good option given that I did not have an oven that worked properly. The slow cooker initially heated up, but after an hour had cooled down and it was apparent that this was broken too so I ended up having to poach the chicken on the hob. As a family, we had put a lot of time and effort into planning this special weekend, and indeed had planned an extensive menu to ensure that 13 people would be well fed and enjoy some nice food. Unfortunately, a broken Aga and a feeble portable oven as a replacement meant that cooking was stressful and far more time consuming than it should have been, everything took twice as long to cook and even then, the food wasn't cooked in the same way as it does in a normal oven. Mostly it was overcooked because the oven temperature was so low, you had to cook everything for much longer. In addition to this, the hot tub was not hot, it was warm at best - hot tub maintenance kindly turned this up for us on Sunday morning but it had already affected our enjoyment of the hot tub. Also, the downstairs floors were not clean - I ended up hoovering and mopping myself as they were so filthy. Please can you let me know what compensation will be provided as the property is advertised as having a working Aga, which it didn't have, and the replacement was not fit for purpose.

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• Jacqueline - Verified booking

  We had a fabulous week staying at The Farmhouse, with owners Wendy and David greeting us warmly on arrival and on hand if needed.

  During the week we had chats with Wendy and her beautiful old English sheepdog (respectfully distanced of course). The farmhouse is wonderfully characterful with a wealth of exposed beams and is very spacious and comfortably appointed. The location is very well connected with lots of towns to explore in a small radius, country pubs and not to be missed Eastnor Castle. There is much more to see, currently closed due to pandemic precautions. Our days were nicely filled, travelling as a middle aged couple, and returning for a light tea in the full equipped kitchen of an evening and a night in front of tv in the reclining sofas was just perfect. Even for maximum capacity of six you would not be cramped. The farm has cows and a resident bull, sheep, laying chickens (welcome pack including freshly laid eggs) and seven resident black and white farm cats mooching around the place. So very peaceful. We will definitely return and will certainly keep in touch with Wendy. This was the most perfect self catering accommodation we have ever booked.

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• Sharon - Verified booking

  A lovely, peaceful retreat- a total battery recharge The Loft Room was as lovely as depicted in the photos.

  It was cosy, comfortable and had everything we needed for our stay. The rural view from the door was beautiful and we were lucky to witness some stunning sunsets accompanied by bird song. Although the Loft Room was next to the owner's beautiful thatched cottage, we had complete privacy but Caroline, the owner, was completely contactable. The location was excellent to explore many parts of the surrounding area, all with in a short drive. We spent our mornings wondering the Malvern Hills and walking around the local woods and countryside and visiting historic market towns and cathedral cities in the afternoons. Hereford, Tewkesbury, Gloucester and Ledbury to name a few. On the door step, we enjoyed walking around the Daffodil Way and finding out about the Dymock poets. We had a lovely evening and good food in the local community pub (The Beauchamp Arms) were we were made to feel very welcomed by the villagers.

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• Elaine - Verified booking

  When we arrived at the property we were not sure about it because it is so quirky and different but after getting used to it we all loved it.

  The hot tub, table tennis,lovely garden and other games plus comfy beds and a well stocked kitchen were all brilliant. We struggled with the Aga as none of us had used one before but we didn't cook much and there is alternative hob and oven. We were fortunate with the weather it was very warm but this made the heat in the kitchen from the Aga which stays on very hot. We used the Trumpet Inn several times which was just across the road and there is also a cafe across the road and farm shop/cafe just down the road for when you don't want to eat in. Minor negatives some bedrooms did not have mirrors/bedside tables. We also thought the big lounge would be better for TV and more sofas we were a group of 8 adults and 2 small dogs. Only major negative which the hosts could not do anything about was road noise when we were in garden. Fortunately could hardly hear it inside the property. We all said we would go again.

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