Villas In Ventnor

Reviews

What our customers say about their holidays

• Kim - Verified booking

  We booked the Coach house as a group of 7 who were attending the wedding of a friend on the estate.

  The setting is absolutely amazing- right next to Appuldurcombe House, it is so picturesque and beautiful. The Coach House was adequate for the stay but it is quite dated and really needs a really good clean. I had an issue with some un-clean bedding and as the little handbook in the house says to, I called the cleaning company direct to request additional bedding (as there is zero left at the house- something I find a bit strange in case of circumstances like this). They are on the other side of the island I believe, but the lady I spoke to was nice enough and arranged for clean bedding to be delivered and left for us. In general the bedding is not that clean- it is old, bobbly and just tired. The pillows are also not in good condition, really thin & cheap and had no protectors on so were yellowing. My understanding is that all this is provided by a 3rd party (cleaning company) so I think the owner needs to have a look in to what is being provided as I don’t think it reflects the price being paid. Again, overall the house was suitable for our needs of a wedding weekend stay but it was not in a clean condition and is tired and dated in some areas- from sticky kitchen tables & floors, stained carpets, ripped leather on sofas to cobwebs & thick dust, it needs a really deep clean. We had friends staying in other cottages on the estate and these are more modernised and clean, so maybe this is due a makeover soon… On a side note, there is no downstairs toilet. One main bathroom/toilet which is upstairs on the far side and one en-suite. For 7 adults this was just about doable. For over £1100 for a 3 night stay I wouldn’t say it was good value unfortunately. It was a good base for us and the surroundings are lovely but I probably wouldn’t stay in this cottage/coach house again.

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• Rebecca - Verified booking

  No 5 Old Church is a beautiful apartment, decorated to a very high standard and very well equipped and maintained.

  We had a very relaxing enjoyable stay in this property. The rooms are spacious for 4 guests, and having an en suite and separate bathroom is great for 4 adults staying in this property. There is one shower cubicle and the main bathroom has a roll top bath with shower attachment on the bath. We found the king size and super king beds very comfortable and slept well. It was handy having a dishwasher and washing machine and there were enough tablets for both machines for two washes. Thank you for the welcome pack of milk, water, and other treats this was much appreciated. The apartment also has an iron, board and hairdryer. If you like bath sheet size towels take your own but two towels per adult are provided. The apartment is located a five minute walk up the hill from the main high street and opposite the Royal Legion club - handy tip to locate it when you drive down into the town on arrival - as said in the description there is limited parking directly across the road which is free and we managed to park there 3 days out of seven otherwise there is a car park at the bottom of the hill in the town a short walk away where we parked overnight the rest of the time - if you struggle mobility wise this could be an issue ..as might the steps into the property and up the stairs to the first floor. It wasn’t a problem for us and the town is literally down the hill. There’s a handy Co-op and Tesco Express five mins walk down the hill. Highly recommend staying here in this property thank you for a wonderful stay …

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• Mandy - Verified booking

  The booking experience and communication was great.

  The cottage itself is compact which was expected and the grounds lovely, but the decor internally & externally is tired and in need of a lick of paint all around. If you choose white walls and skirting keep them white, splashes up them do not give a feeling of clean. The furniture/fittings are budget and feel it, which makes the bed and the sofa not particularly comfortable. The PVU sofa is peeling and whilst it may well be perfectly clean makes it feel grubby. If the property had been properly cleaned that day there would not be cobwebs in the door opening from the bedroom to the kitchen, an accumulation of dust under/around the bed and dried spillage as you open the fridge door. You have to strip the sheets before leaving which revealed a grubby underblanket. The hot water flow pressure is very low, it takes ages to run a washing up bowl, so I doubt very much it would be possible to run a bath, would be better removed and replaced with a more useful shower. Kitchen utensils very basic/broken. Fortunately I had prepared meals and brought my slow cooker with me, had I not, it would have been microwave meals, as no room to really prep anything, but no microwave instructions. It is a shame as such a nice little building in a lovely location but spoiled by lack of investment/quality. Most expensive cottage we have ever rented and the worst because of the above, we both agreed we would not want to return unless changes were made. Hope this feedback helps.

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• Luisa - Verified booking

  Really enjoyed our first night here and we were pleasantly surprised with how cosy and lovely the cottage felt.

  A little drive to amenities/beaches etc wasn't that much of a problem so location was perfect especially as where we seemed so peaceful. The second night was a little disappointing as when we first arrived we were warned of a wedding taking place but there was no mention of fireworks, and to say this is a dog friendly cottage I would have thought that would have been a must as our 5 month old dog was petrified. Had we have known, we would have stayed away until they were over. The noise from the wedding was pretty loud, think this was a generator or something that went on untill about 1, we were warned of noise but didn't realise how loud it would be. Apart from this, it was a lovely stay and the surroundings were beautiful and quiet. We wouldn't recommend going when a wedding is taking place but that is our opinion. The owner seemed friendly and welcoming and the cottage had the basics as in tea coffe on arrival, it was clean and tidy and the log fire really made it that much more cosy. We would come again but not when a wedding is on. My only criticism is that we could have maybe been reembursed some money or been offered something in return for the inconvenience that the fireworks caused, but apparently the owner did not know about them.

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• Melanie - Verified booking

  On our arrival the cottage was dirty.

  I picked dog hairs up in handfuls and it obviously had not been cleaned properly for a long time. There was absolutely nothing we could use, not even a dishcloth or washing up liquid. The estate manager kindly went to his own house and brought back a cloth, bleach and washing up liquid. He also called the cleaning company. 2 young girls turned up with a hoover and went over the floor which improved the dog hair situation. My husband had gone out to buy cleaning wipes and cleaner, toilet roll and basics like salt and sugar (which are usually in self catering accommodation). We gave the place a clean, washing crumbs and debris off the workbenches and cleaning the toilet which was dirty! I carried the fireside rug outside to shake it and there was so much dust and debris that came off it. Once we had done this it was fine. We appreciate it is sometimes difficult to keep old properties clean - we know, we live in one, but the general dirt and dust (spiders who had taken root in thier webs a long time ago) was unacceptable and we were very disappointed at the standard. It was a lovely cute little cottage but seemed generally neglected. Shame.

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