Villas In Broad Haven

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Lovely looking property inside and out, and very clean!

  However, we really noticed where money had been saved, such as the paper thin hangers in the wardrobes, which couldn’t even support the weight of a pair of trousers. Additionally, the mattresses were very, very soft and in the double room my husband and I just rolled into the middle where there was no support under the bed at all. The 3 seater sofa was also very soft and we were nearly at the floor if we sat in the middle! I think it must be a sofa bed but this meant again there was nothing other than the cushion under us if we sat there. By the end of the week, all 4 of our backs were aching! Additionally, the listing says that things like toilet roll and dishwasher tablets are provided so we didn’t bring any but we were left with 2 dishwasher tablets and a small roll of toilet roll in each toilet, which wasn’t enough given that we cooked a full meal for 4 each evening and were there for a full week. Unfortunately, as we checked in at 5.30ish on the Friday, reception was closed and there was only an emergency number to call. I did text it to say we didn’t have enough (as this didn’t feel like an emergency) but I didn’t hear anything back and, as we had to go shopping and the bits we had wouldn’t last until Monday when staff were next in, we just bought more dishwasher tablets and toilet roll (annoying as have plenty at home and would have bought this had I known we would receive so little rather than buying new packs). It does seem strange that for a holiday site that takes bookings for arrivals on Fridays only that they then have no staff in for the whole weekend and staff work normal Friday hours! Maybe this should be re-thought? Either way, we just sorted ourselves and didn’t mention to staff (other than the text) come Monday as it would have been to no effect for us. Lastly, Wales has very strict recycling rules (fair enough!) but, given the site really wants you to recycle properly and makes it clear in the welcome pack, they didn’t make it easy at all. For example, food waste should be separated but we couldn’t even find a food waste bin outside… although it did appear later in the week. Additionally, there was no extra facility within the lodge to separate out recycling, food waste etc which meant that we needed to manually separate out everything in the lodge using kitchen bowls (food waste) and bags we had brought with us unless we were to walk to the bins all the time! Then, to top it off, the bins outside were overflowing (other than general waste) which meant that other types of recycling started being loaded up outside of the bins. Just seems that this should have been better thought out too. I (honestly!) wouldn’t normally mention all these things but the images and, genuinely, the look of the property itself are lovely but the money saving tactics used that you can’t see until arrival did make us feel we had an inaccurate listing that was slightly overpriced. We did receive a small discount prior to arrival as the lodge we actually booked was sold a few weeks before we were due to arrive but this move was labelled an ‘upgrade’ but we really don’t believe it was (other than the addition of the hot tub, which only one of us was interested in using anyway) but we accepted it as it was too late to cancel/change our other holiday plans which we had booked months in advance (inc our tickets to Skomer Island, which for 4 totalled around £200 a day and we were going twice).

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• Kelly - Verified booking

  Well where do I start.

  ... we got to the little haven resort after a 5 hour drive from Nottingham on Sat 21st Oct and someone was in our lodge! I called the emergency number on the 3rd time a guy answered and said he would come over from Tenby be about 40 mins, he never met us there. In the meantime I saw a maintenance manager who said he may have a solution!! We was put in a beautiful lodge but this was only available as they had a cancellation due to floods on the Friday otherwise we would of been up the creek without a paddle!! The chap who I spoke to on the phone I have since learned he's the director. I am disspointed he never even called to see if we was OK being as he never came down. The lodge we was transfered to was owned by Jacque and Rodger it's called Oyster and lovely. Just to say Amanda at Little Haven Retreat who I saw on the Monday (as no one was in reception over the weekend as it was closed) has given us a discount on our next booking. I do however think if you have check ins over the weekend there should be someone there to check in as things happen obviously. If it wasn't for the maintenca guy and oyster being available we would of been stranded and had to look elsewhere for alternate accommodation we was away for our brother in laws birthday and also our wedding anniversary so this was added stress we did not need after a long journey. 1st and last time bokking through sykes sorry to say.

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• Mrs Mead - Verified booking

  We had a lovely fortnight in Driftwood Cottage. We chose it mainly for the enclosed garden for our dog, which was perfect and very tranquil. We enjoyed watching all the birds and the squirrel come to the feeder. The cottage is built on a hillside and has an interesting layout, with just a few steps between the 'top floor' (at road level) where there are 2 bedrooms, and the kitchen, lounge and third bedroom which are at garden level. Access is available from the front door at road level or via a steep path to the side door which takes you in by the kitchen. It might be tricky for anyone with a disability though. The kitchen was extremely well equipped and had everything we needed. Beds were comfy and the shower was ok - the bath was great! Chairs and sofa were also comfortable and the TV was a decent size but TV reception was a bit flakey. Some of the roads leading to Little Haven are narrow (single track with passing places on some routes) so not for the nervous! We did lots of coastal path walking straight from the door though, so you don't need to drive much once you get here if you don't want to!

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• Lesley - Verified booking

  This was a last minute booking for us and therefore was very happy with accommodation.

  Small from outside and a tardis inside. 2 good size double bedrooms, well equipped kitchen, large sitting room with log burner. Starter pack of wood and kindling provided. Plenty of parking for 2 cars. Property adjacent to owners holiday home. Very peaceful location as owners weren’t there. Perfect location to walk to both Little Haven and Broad Haven beaches. One pub open in Little Haven The St Brides Inn good food, very busy recommend booking. Broad Haven has convenience store, cafe and pub open. The beach is lovely long and sandy, very popular with surfers and dog walkers. My only criticism with the accommodation is that it needs underfloor heating kitchen and bathroom. Perhaps do away with freezer and replace with dishwasher. It took us 24 hours to warm the accommodation- perhaps leave heating ticking over low when not booked. However we had a lovely stay and enjoyed our daily walks. Great location for exploring the local towns, beaches and a must is a visit to St David’s only a 30 minute drive away

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• Ms Mitchell - Verified booking

  Driftwood cottage was in a perfect location for us; a very short distance to the beach but slightly away & therefore very peaceful. The property was really welcoming, a bit quirky, surprisingly spacious, clean, well stocked & the garden was secure & private for us & our dog. The 3 bedrooms suited our party perfectly (myself & husband in the double, our early 20’s daughter in the single & our 19 year old daughter & her close friend the same age in the twin room). This is our favourite of all the holiday cottages we have stayed in, in Little haven over the past 20 years. The owner was really helpful ( we had his contact number) & when we come back to Little Haven again (which we will be doing) we intend to stay in Driftwood Cottage again. All of us had a fabulous week with stunning weather, made even better thanks to the cottage itself. Please pass on our comments to the owner!

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