Cheddar Holiday Cottages

Reviews

What our customers say about their holidays

• Katie - Verified booking

  There have been a lot of negative reviews, so I'd like to try and dispel those a bit as we actually really liked this cottage.

  Cathay House is a traditional property, and yes everything is just a little bit "tired and dated" as they say on Homes Under the Hammer, but honestly we were so comfortable here and there was nothing the cottage lacked. The living room and bedrooms were lovely and everything was clean (apart from the garden furniture, but that didn't bother us as it was October!) The bunk bed room was very small and only a small child would fit in the top bunk as the sloping ceiling is literally inches from the bed. Everyone has mentioned the gates and yes, they are tricky. You have to do a 90 degree turn from a narrow lane with a stone wall opposite, up a steep ramp through narrow gates. A confident driver is needed and even then we did scrape our Skoda Octavia once (my poor directions to spouse were at fault!). The gates themselves do need attention too, as the wood has warped and they are not easy to open or close. The location is great, with a Tesco Express at the end of the road and Chinese and Indian takeaways within a few minutes' walk. There is a wealth of things to do and see in the area., The cottage could do with the owners going through it and chucking out some of the more dubious junk (i.e. all the 1970s discards in the kitchen cupboards). And the decor, fixtures and fittings do need freshening up in places. If you like your holiday cottages pristine and contemporary, this one is not for you. We are fine with rustic and traditional, so we liked it. It was comfortable and well-equipped, and there were some things I loved, like the beautiful original fireplaces. I would stay here again were it not for the tricky access through the gates, which is unfortunately a bit of a pain. With a bit more attention to detail from the owners - and caretakers (e.g. the heating was switched off completely when we got there and it took a bit of detective work for me to track the issue back to the boiler) and easier access (don't know how they resolve that one!) this would actually be a really lovely holiday house.

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• Robert - Verified booking

  Cottage in good location warm and cosy.

  One sofa needs dumping sit on it and your knees are up to your chin.Vertical blinds in conservatory are falling apart and bottoms are black with mould.Found 16 ants in kitchen and killed them they came from kitchen unit on left next to the fridge freezer.Cutlery draw had crumbs in.cooker not cleaned,some skirting boards were thick with dust so was top of toilet cistern and bathroom and toilet window sills,NOT professional cleaning as stated.Teapot and mugs, we had to buy Steredent tablets to soak them as they were dark brown inside.kitchen cupboards inside and outside not washed and need a good clean.Many doors are warped and don't shut properly.Leg of kitchen table is wobbly.Internal glass doors don't look as if they had ever been cleaned and most of the windows.Welcome pack was a delight and the basic essentials in cupboard.beds and bedding were lovely and comfy.We took our disabled grand daughter with us and it suited most of her needs.The gardens were beautiful and we were requested to water the garden if possible which I gladly did.Neighbours were a delight to meet. Decor could be freshened up as walls and paintwork need a lot of attention.Left cottage cleaner than I found it.This could be a really nice cottage if it had the right work done on it.We have stayed in much better cottages having been with Sykes Cottages for many years.

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• P - Verified booking

  The bungalow is lovely & in a great location.

  The yummy treats & starter essentials were much enjoyed & appreciated. The plumbing needs a bit of attention, bath water starts hot, shower lever tests your muscles & shower head needs centralising, but advised that was being looked at after my stay. I forgot to mention the back outside light doesn’t work & the front one is a bit dim. Also, being on my own, a blind/curtain at the kitchen window would have been nice for when coming out of the bathroom & the bedroom curtains are lovely but cover the radiator. If the parking area wall could be taken back a bit more, I’m sure it would benefit everyone but I’m sure you’ve looked at that already. Please do not take these comments as complaints, rather as constructive comments. Overall, a lovely relaxing stay, managed a lovely comfy sleep when I could switch off from a stressful house purchase & me & my dog enjoyed chasing each other around the garden. Thank you.

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• Gill - Verified booking

  Wonderfully quiet, five minutes to supermarket, walking distance to gorge.

  Comfortable beds and immaculately clean. No tea or milk left. Stairs are not suitable if you are unsteady on your feet. To reach the hand rail, you have to lean forward over the stairs going down.Fine if you are younger. Front door difficult to unlock until we learnt to pull it hard as you unlock it. Would have saved us a few minutes of panic when we couldn’t get in if we had been told. Fine when you got the knack. Off road parking is not suitable for a larger car. The lane is too narrow to turn straight in and involves a lot of back and forward to get in and out. We left the car in the lane in the end. Pegs would be handy for the washing line. The outside rubbish bin was full already when we got there, we put it out as requested but previous people obviously didn’t! Small things, we would stay there again except for the stairs. We were quite nervous going down them.

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• Rebecca - Verified booking

  Great cottage.

  Few things that should be highlighted to guests. Not only is the gate narrow and tight to drive into but the ramp is steep and if your car is loaded it'll catch the bottom. Whilst kitchen roll, cling film, tin foil is provided, surprisingly very little toilet roll so you need to bring your own. Saying "we remind you this is self catering" is unhelpful (never in any other self catering have I had to provide my own toilet roll) and why provide everything else when you aren't going to provide enough toilet roll!! The bunk bed room is small and somewhat claustrophobic, worth mentioning. No food compost bin was provided despite a note on the notice board mentioning it. However, the other bedrooms are lovely, the beds very comfortable, kitchen well stocked, water is hot, views and proximity of Cheddar fantastic. Everything was very clean.

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