Falmouth Holiday Cottages

Reviews

What our customers say about their holidays

• Sandra - Verified booking

  We arrived after a 6 hour drive parked the car and then looked for the keysafe, which we couldn't find.

  Rang Sykes as we were very tired and needed the loo. Sykes duly contacted you and said you would be in touch shortly. You weren't! We were pretty upset by this time as no-one from your company had bothered to ring us so rang Sykes again who contacted you a second time to get this situation sorted out. A neighbour who had also just arrived, heard what I was saying to Sykes and after a while we realised that the car parking was at the back of our our property - Flotsam - no. 87 and not at the front. All the other houses in our terrace had key safes near the back entrances except for ours and no. 86. This meant that we had to walk down the hill to the end of the row, go accross the side of the last house and then walk back up the path to get to the front of the house where there was not one but TWO keysafes. Finally, after a lot of unwanted hassle, we could get in. We were considerably upset by this experience as it would have been so easy to get in through the back entrance had there been a key safe there to enable this. We are both disabled and in our 80's. Luckily it wasn't raining or one of us would have been soaked by the time we got around to the front door. Not having one of those key safes near the back door is definately not user friendly and there is no mention of having to do the hike around the houses to get to the front. After a long and tiring jpurney this is not acceptable.. There is also no dishwasher in the property even though dishwasher tablets are being left for its use and there is no dryer either. What a fiasco that we could definately have done without!!

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• Adrian - Verified booking

  For a start the holiday cottages were well sign posted!

  Cottage was spotelsless and some biscuits for our dog and cake tea coffee etc was a nice touch on arrival. Everything you need was there. Although the air conditioning took a bit of working out it was a great addition and would cool or heat the cottage up very quickly. There was a walking area for my dog and lots of thought has gone into this site including outside showers for humand and dogs!!!!! Maintenance guys were very friendly and helpful. The swimming pool saunas and hot tubs are a genuis addition which is why we chose these cottages. Nice and warm too ! Again very well maintained and very clean. Ample parking even if you cant park outside your own accommodation and literally only a minute away. Struggled to find any negatives too be honest. The saunas etc are open at 8.30am to 6pm and if they could open a little bit earlier and a little bit later that would be really useful but thats just based on us. Would definitely stay again and looking to bring the family back later in the year.

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• Kate - Verified booking

  The overall first impression of the cottage was lovely.

  Clean, tidy, fresh and inviting. It's only on closer inspection and throughout the duration of our stay little things became somewhat bug bearing. The downstairs bedroom smells very damp. We opened the window and kept the door closed as we weren't actually using to other than to store our cases. The upstairs bathroom needs attention, the bath seal is awful, brown and stained and the sink has a big cracked in it too. The TV in the main bedroom is there but doesn't work and if you didnt know how to survive without any WiFi or mobile phone signal, you're about to find out as there are absolutely no mobile or fixed routers or hotpots to host Internet of any kind (including mobile data / 4G). So whilst we did have a lovely time and the cottage is lovely too, there are a couple of easy fixes to make it a 5 star stay. On a plus though... the cottage is fully equipped with utensils, towels, linen and cleaning goods. We thoroughly enjoyed our stay and didn't dwell too much on the negative bits.

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• Sally - Verified booking

  The cottage is in a lovely quiet location close to Falmouth and close to a large Asda with cheap petrol only a 5-10 minute drive away.

  The grounds are very pretty and the Clubhouse was an added bonus and helpful when we found it difficult to get a reservation at a restaurant one evening because of Covid restrictions. The house had everything we needed and was well stocked with kitchen items. There was a BBQ outside if we wanted to use it. The bed was comfortable and although some people have commented on the blinds it wasn't too much of a problem for us. It is a nice walk to the beach along country tracks (although some were a little muddy) but the directions in the folder are not quite accurate. I wouldn't have wanted to be carrying beach equipment as well though. The only negative was that the phone reception and internet are not brilliant. We had no phone reception in the house and had to stand outside to make calls and the internet is slow. However, we had a lovely stay and I would recommend it to anyone looking for a nice relaxing break.

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• Daniel - Verified booking

  Brilliant stay at Pugwash Cottage.

  Nice and cosy. Really quiet site. Away from light pollution so you can see loads of stars on a clear night! Well stocked with the essentials to put you on (toilet roll, tea, coffee, sugar and dishwasher tablets). Good location for travelling around a lot of Cornwall (Newquay, St. Ives, Lands End, Marazion). Falmouth is only a 5 minute drive down the hill, where you can hire a boat and see some big vessels in and around the harbour. We recommend checking out Swanpool beach and Gyllyngvase beach for watching the sunset or having a chippy tea/BBQ on the beach. The only downside as a family of 5 was the beds. We could have done with 3 single beds and 1 double however we had 2 double and 1 single, meaning I was sharing with our son and my wife was sharing with our daughter, leaving the other daughter to have her own bed.. no real problem though. Will be looking to book again in the future!

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