Holiday Apartments in Conwy

Reviews

What our customers say about their holidays

• Elizabeth - Verified booking

  Ocean View is beautifully situated overlooking the sea and promenade.

  We enjoyed the view very much. The flat was nicely furnished and the beds were comfy, but there were a few issues that let it down and prevented me from giving it full marks. Despite being superficiality clean, a few items need urgent attention. As another visitor has previously reported, there is an unpleasant smell in the en suite bedroom, especially when the window is closed. We did wonder if the source is in the shower cubicle. The water is very slow to drain and the build up during showering is causing the formation of an unpleasant brown sludge around the edges of the cubicle, especially at the end where the drain is. I suspect bacteria is growing here and it made us feel uneasy about using the shower. The drain needs to be unblocked and the edges of the cubicle scrubbed with diluted bleach to clean them. The other main issue we found was that the oven is filthy. The first time I turned it on the flat was filled with the stench of rancid hot fat. I discovered that the grill pan was full of left over fat from a previous guest. And whilst I acknowledge that for a guest to leave it in that state is completely unacceptable, it should have been checked and the oven itself is in desperate need of a good clean. I know the weekly cleaner won’t have time to do this, but there are companies who will clean an oven to look almost like new in a couple of hours and there is time for this to be done on a change over day. On a less urgent note, the freezer compartment in the fridge needs defrosting. Having read previous comments about the flat being spotless and the owners’ comments about their high standards, it was disappointing to find the flat was not as clean as we had expected. However, if I was reassured that the problems I’ve highlighted had been addressed and not simply denied, as seems to have happened in the past with the issue of the bad smell, then I would consider booking Ocean View again if only for the glorious view.

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• Charles - Verified booking

  We think this was at least our 7th stay at Ocean View in 5 years?

  I am disabled and for guests who have mobility issues there is a disabled space at the backdoor to unpack, all level access. The communal corridor is wide and always beautifully maintained. The car park space is dug-out under the flat with remote controlled electric doors so no need to get out to unlock, a very smart lift goes up to the ground floor from the carpark to outside the flat. I happily move around no steps, please note there is a lip on the shower however, its a double solid based shower with movable shower head and plenty of room for my shower seat, not many lets have a double shower and large bathrooms as Ocean View, hot water is unlimited. Apartment is warm and if you are like me taking meds that make me hot and cold at the blink of an eye easy to regulate tempreatures. With sea views from every window this is an immaculate, well maintained, luxury apartment in a great location with great access and security provision for me. We have found, year on year, all wear and tear is not only just corrected but new items are improvements on old. The new TV system is lovely and stylish large glass table more practical, wipe clean and fitting for four people with plenty of leg room under for me. Owners are easy to contact and a delight. Nearest Electric Vehicle rapid charging point is on the promenade.

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• Andrea - Verified booking

  Very conveniently located to explore the area, Llandudno, Snowdonia , Cheshire oaks , Liverpool were all visited during our stay.

  Lovely views along the promenade overlooking the sea, sit on the sofa in lounge or on the balcony . Washer dryer , Tumble dryer , small fridge with small ice box , fan oven with hob . Ensuite in main bedroom and a bathroom with a shower over in the hallway. Nice and cosy apartment and everything you need for a lovely stay, which was our 2nd . The apartment isn't advertised as a suitable place for people with disabilities but as our Daughter is paralysed left side it worked for us although I would state the beds are rather high and she found getting in a little bit of a challenge as she's limited in movement . Disabled space at rear of the building but it's never vacant so luckily the car space in the secure under ground car park was perfect as the lift is accessible to all floors. I will add the spaces are difficult to negotiate with a larger car due to limited turning space which I could see being a problem for a not so confident driver. As stated it's ideal for people with limited functions it would be nice and ideal if a shower chair could be stored in the apartment so people don't have to bring one along . Overall such a lovely place to stay , beautiful area, very clean and if you visit Llandudno I recommended eating at Harvey's American bar and grill .

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• Charles - Verified booking

  We have been visiting this apartment since 2017 about once or twice a year.

  The apartment is always maintained in a "new" like condition, walls are never marked and most important everything works. I am disabled and access is all on one level from the rear entrance or use the rather flash Otis lift from the secure basement carpark. Over the years we have thought no improvements were possible if you start at such a high standard but new owners have added more personal touches, we had one wee question for the owners and they are easy to contact and solved immediately, to be honest it was a daft question lol. I am aware that I am probably shooting myself in the foot with this review as its already been a challenge over the years getting weeks here. There is one window behind the settee with no sea view all other doors and windows have sea views, sunrises are beautiful. There are no "noisy or nosy" neighbours and the communal area's are spotless, the new promenade just gets better and better and not a scrap of litter. Locally, in Rhos, we like the whole food shop for bread and the little wholesome bakery next door for our picnic snacks. Fish and chips in Rhos are exceptional and, during these strange lockdown times, remember even ASDA does a scallop en croute, side, dessert and wine for £10. We had a lovely break!

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• Terry - Verified booking

  The house was absolutely spotless on the inside, very comfortable and everything you would need for a holiday.

  The only disapointing thing about the house is the outside, it does need a lot of work. When we pulled up and saw the house for the first time my heart sank, it looked derelict. I had arranged the stay as a surprise 60th Birthday present for my wife, I think she thought what has he done!!!! Irresponsible dog owners/previous holidayers had let their dog poo in the grass and not cleaned it up. It isn't very secure for your dog if it's a big dog like mine, they could quite easily jump the front wall onto a busy road. But I must say once inside I was very happy again, it was beautiful on the inside, very warm, cosy and lots of space. We met the owner Fiona who is a lovely lady. I would recommend a stay at Seawinds, we really enjoyed it, thank you and we will deffo stay again

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