Lodges & Log Cabins in Conwy

Reviews

What our customers say about their holidays

• Brenda - Verified booking

  The caravan was dirty and cold the oven was filthy,crumbs on toaster and table.

  radiator in sitting area not working electric fire wouldn’t stay on long enough to heat area. Ad stated internet available this was a major selling point for someone traveling with special need child.owner brought in a dongle it wouldn’t connect she said the site had problems however talking with other guest they were all working. ad said towels supplied there was one face towel on each bed 1 tea towel we had yo go buy towels. dvd player didn’t work loud Electrical buzzing sound when switched on couldn’t be used .Doors don’t close due to carpet been thrown down not trimmed or fitted properly. would have been nice to know we were so close to train line got no sleep.we had to eat out as cooker and oven were filthy with grease even after i had cleaned it couldn’t bring myself to actually cook there nor sit in the ice cold area to eat. We had to cut the holiday short leaving early hours Wednesday as the children were very unsettled at this caravan. we have never at anytime been in a caravan that was in this condition it should not be let out until all the necessary work is complete and caravan made safe and comfortable there was not any PAT tickets on any electrical items. Outside decking has not been cleaned since possibly last season mould growing. bbq rusty uncovered unfit for use. Owner said we were second hire of season disgraceful condition I cannot recommend this caravan. We lost 3 days holiday due the the terrible condition of this property not at all what we expected from a sykes booking We took a couple of photos on arrival as we couldn’t believe what we had walked into This could be a nice caravan but requires quite a bit off maintenance to make it like the ad. also the ad needs to reflect what you are actually getting I accept things can go wrong however this was not right from start.

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• Colin - Verified booking

  On arrival ,not off to a good start , no key for 3 days as previous occupants had taken it home so we had to wait for it to be posted back !

  !..Cabin not as advertised ,very dated and maintenance issues ,very disappointing. Back door lock had metal sticking out ,owner told ,didn't seem interested untill my wife ripped her coat on it next day £50 offered .Lots of problems with faulty boiler , no hot water / heating had to keep phoning/ texting owner to come out and get it up and running again ..We wasted a lot of time waiting for him to respond ..Plumber came out the night before we left and a part was needed ...so it wasn't fixed while we were there ..On one occasion the owner told me he could come out as he was going play golf ( he lived only 5 mins away) so he was sending his dad who lived two valleys away , so he had to drive to us ..We decided to leave even though we had another night booked ,enough is enough . Key left where requested and owner never asked us why we had left early .. We asked for a full refund as it really wasn't the holiday we were hoping it would be .. We got £100 plus £50 for my wife's coat as he said he had bills to pay ! We had to wait 10 days to get the money off him after numerous prompts as everything was ..I will sort it tomorrow but tomorrow never came ..We spoke to sykes cottages and they didn't want to know so we will remember not to book through them again .. A holiday we will remember for a long time but for all the wrong reasons ..

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• Marilyn - Verified booking

  Mixed review!

  Booked to stay with 2 friends and 2 dogs. Lodge in good position to explore the coastline between Rhyl and Llandudno, luckily we had very good weather and made the most of our stay. Met owner and his Nan who was lovely and made us a banana cake in return for watering the plants. James' recommended we had Sunday lunch at the Black Lion at Llanfair Talhaiarn which was so good we went there twice! As for Summertime Lodge, we found it very dated and I'm afraid not very clean. There was old table legs and cobwebs behind tv and under sofa's. The bathroom smelled strongly of damp and the window blind was mouldy as was grouting over bath/shower. One of the dining chairs was broken and dangerous to sit on and the patio furniture likewise was not in the best condition with broken umbrella and ripped cushions. There was very little in the way of instructions and outside bins don't get emptied unless taken to top near road. There is a freezer outside in shed at back of property to be shared by all 3 lodges. Getting out of lane was extremely dangerous as narrow road with cars passing at speed. A mirror positioned opposite the entrance would be a godsend! We made the best of our stay but would not return unless substantial changes made.

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• Malgorzata - Verified booking

  We had a wonderful week at Summertime Lodge.

  The Lodge had everything we needed fully fitted kitchen, TV with Sky Q and access to Netflix, electric fireplace and central heating for a colder weather if you need that works very fast. We slept well bed was very comfortable. The Lodge was clean nothing to complain. The view from the veranda is beautiful and I recommend to go on the mountain you can see from the veranda for more beautiful views. Close to the town Abergele and even closer to the coast. Lovely owners! On our last day James was so nice and give us a lift to the Abergele train station as we didn't travel by car that was very kind of him and we really appreciate that. If you need a quiet place to just sit and enjoy your free time looking on beautiful view or you're looking for more active holiday's with long walks this is the perfect place that combine both options. You can also visit near town of Llandudno that is also a beautiful place, even a ride in a bus was very enjoyable with all the amazing views on the villages and the coast. I think week was not enough to fully enjoy this place. Totally fell in love with Wales and the area of Rhyd-y-foel. Can't wait for another holiday in this wonderful place!

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• John - Verified booking

  Very traditional caravan with plenty of room.

  Provided with all the facilities one should need. Cooker, microwave, televisions, central heating, static heater and great internet access. The furnishings were brilliant. The washing facilities were good a small en-suite in the main bedroom and shower room in corridor. I was pleasantly surprised by the efficiency and flow of the shower although it was a bit difficult to turn fully off. As advertised it is near a railway track. This isn’t some quaint Welsh mountain system. It carries local commuting trains and Express trains. I like trains and wasn’t bothered about the rate of traffic. I don’t think it is 24 hr a day but not far off. Anyone considering a stay should bear this in mind. The site management receptionists were very polite and friendly. There are joint facilities nearby by. The accommodation had a good stock of cutlery, plates and glasses. Because we stayed in a colder time I would ideally have liked the premises warmed through and aired immediately prior to arrival. We enjoyed our stay and felt the price was competitive. Clean campsite where you can exercise dogs locally and easy access to the beach via a bridge. Great place

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