Villas In Cowes

Reviews

What our customers say about their holidays

• Suzanne - Verified booking

  The parkdean resort was amazing.

  The location, facilities and entertainment were great for a family holiday. We ate on site a couple of time and used the passes to access the pool and clubhouse I. The evening and both adults and children enjoyed it thoroughly. However, the caravan was not uo to the same standard as we expected from such a great site. The interior was dated, there were lots of unnecessary items in the caravan that couldn't be used such as lamps situated where there were no plug sockets. There was a lack of plug in general which meant that you couldn't watch TV at the same time as having a lamp on. The kitchen was very basic. The grill wouldn't stay on and to use it, you would have to keep the gas knob pressed in. There was only one shelf in the oven, which meant that cooking for 5 people was tricky. From staying in other caravans there seemed a lack of storage space in bedrooms. We also couldn't seem to find any instructions on how the heating worked. When we arrived the shower was on and the bathroom floor was flooded, I believe there had been a problem with the water on site before we arrived so assumed that when the cleaners were in they forgot to turn off the shower. The light switch in the bathroom was also too short. This meant that 2 of the 3 children couldn't use the bathroom at night as they couldn't reach the pull cord. It was also very hard to shut the double bedroom door, which meant waking the children up eheb the adults went to bed. I think it would also be worth mentioning that, as you are surrounded by established trees that it is quite a common noise to hear acorns falling onto the roof. This wasn't a problem but 2 of the children were a bit scared of the noise on the first night.

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• Peter - Verified booking

  I am partly dissabled so my comments are based on this.

  1. I had to park next to the property because of my health problems but found it difficult to do so. 2. The property has a massive, huge, Acorn tree over it, and the acorns were dropping onto the roof every night which kept me awake. 3. The seating was tidy and clean, but not very comfortable at all, there was not one comfortable chair in there. 4. The heating was not very high , as most of the week it was very cold and could'nt work out how to adjust it. 5. I feel that Sykes have not explained the surrounding area enough, Because it was so hilly, I had a job to get about, so did'nt walk anywhere. I don't think its catered for the elderly enough. I left a day early as did'nt want another cold night. Thank you

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• Henry - Verified booking

  During our stay there was a major problem with the boiler leaving us without heating or hot water for quite a long time.

  The owner did eventually get an engineer out to look at it but not until Thursday morning, we’d been there since Monday. There was also an issue that there was no information pack in the caravan so we had no way of knowing who to contact. There was an ‘owner’ number on the app but this number took you to the cleaner who was very surprised to hear that her number was being given out!! There was also an issue that the kitchen sink didn’t have either a plug or a washing up bowl so we had to go out and buy one before we could do any washing up!! Once these issues had been sorted the caravan was quite comfortable and was in a good position to explore the Island.

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• Julia - Verified booking

  Another amazing stay in Willow Cabin.

  Thank you for the milk, wine, tea and other bits you welcomed us with. They were very much appreciated after travelling. The cabin was clean, cozy, comfortable and welcoming. We loved the new rug which was very soft and cozy but didn’t shed like the previous rug. The hoover was a welcome addition and helped with cleaning. You’ve thought of everything to help make guests feel welcome and at home. If I had to provide one negative it would be that we missed the onsite shop this year, so hopefully that will reopen again soon. However we ventured into Cowes instead and found an amazing M&S food hall and small Sainsburys. Perfect!

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• Alison - Verified booking

  Had a lovely stay.

  Comments already left with owners regarding future plans. The cabin was warm, clean and cosy. Beds were very comfy. Loved seeing the badgers! Location as regards to getting around the island was ideal, however, the site itself was disappointing as it is virtually abandoned and has none of the amenities listed so perhaps this needs updating. This didn't bother us however if someone specifically wanted the holiday park experience ie, swimming pool or even a shop, this could be an issue. All in all, very enjoyable stay.

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