Dog Friendly Bed And Breakfasts In Charmouth

Reviews

What our customers say about their holidays

• John - Verified booking

  Do not book this property.

  A previous review described this property as filthy with an overgrown garden and a second floor with two bedrooms said to be unusable for safety reasons. When contacted by telephone and e mail before our booking ‘Sykes Cottages’ assured me that the issues had been addressed and dealt with. On entering the property there was an overwhelming musty smell. We had to clear away the many cobwebs and clean all surfaces as soon as we entered. The oven was too disgustingly filthy to ever use, as was the tiny filter coffee maker. Of the many mugs only two were usable as the rest were disgustingly worn away. The bath mat in the En Suite bathroom was dreadful, full of stains and falling apart. The towels were tiny and very thin and worn. The one tea towel provided had two large holes in it. Most of the blinds in the property were broken. The television was described as a Smart TV, it was not. There were no covers on the Conservatory cushions so they were stained and horrible. The two sun loungers had no cushions. We only needed the first floor bedrooms but we investigated those on the second floor. The stairs to them were so unsafe our dog would not use them and we found them very scary to navigate. It was impossible to stand in the two bedrooms at the top of the stairs. We were warned that if we left any rubbish in the bin on the property rather than in the bin on the nearby street, we would be charged for removal by the gardener, but only 1 bin bag was provided for the week. The garden and paths to it were so overgrown it was clear that no gardener had been on the property for a very long time. We were told that we had to strip the beds before leaving or would again be charged. We have stayed in many, many rental properties and been provided with a wide range of welcome packs. At ‘Heselwood’ we weren’t even provided with a tea bag, only 2 dishwasher tablets. This property could be amazing.

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• Maureen - Verified booking

  Firstly we loved Lyme Regis.

  However finding the property and key safe situation was a different story. We were not told until we had paid the full price of the holiday about the keysafe situation. We have used Sykes Cottages before and after payment we have been given instructions and the owners number which gives us as seniors peace of mind incase of any problems or difficulties. Your previous properties have been perfect no problems at all and even a welcome pack to greet you not here sadly. The garden isn’t inviting as it looks in the photographs. We were looking forward to using the deckchairs but they were in a poor state tucked up the side of the building.In fact all the garden furniture was in a poor state and it was a lot of money to us what we paid to be disappointed like this. It’s supposed to have a washing machine but it hasn’t that shouldn’t be stated. Yes it states the steps to the bathroom are step but that is a bit of an understatement for health and safety reasons there should be a rail put there.The extraction fan was making terrible noises so we were nervous to use it so refrained and that wasn’t ideal as there is no window in the said bathroom. We didn’t stay the whole term of the holiday we had to return home the bed was so uncomfortable we were suffering with terrible backache. Luckily it was very warm so didn’t require to use the duvet so layed that on the mattress to try and make it a bit more comfortable.

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• Daniel - Verified booking

  Property is wonderfully located for a stay in Lyme Regis / The Jurassic Coast.

  We passed lots of lovely hours sitting at the breakfast bar/ window watching the ocean - beautiful! Clearly lots of thought and effort had gone into equipping The Lookout with amenities to ensure a successful holiday - the kitchen in particular had literally everything gadget / appliance you could ask for, and the TV set up was impressive! The welcome gift bag was a generous and thoughtful addition - thank you! In terms of feedback for improvements, the bed & mattress in the main bedroom (with ensuite) desperately needs replacing. I'm an average/athletic build chap (ie. Not overweight) but sleeping on the left side of the bed, I could literally feel the slats under my spine. The shower also needs a repair to allow it to be run colder - a hot shower isn't always welcomed after a long walk on a summer day! Finally, the listing should be more explicit re: the parking situation. Cobb Lane is a VERY steep hill about 1/4mile long, with the car park at the top, and the property at the bottom. You can only pay for 24hours at a time, so recommend using JustPark app to add more time each day rather than walking back and forth! (Also, £15 per day for parking soon mounts up. Maybe there's a deal to be struck with the owners of Undercliffe parking?)

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• Stephen - Verified booking

  Weekend away with the family celebrating mum’s 75th Birthday.

  7 adults, 3 children. The cottage was in a great location. The surrounding grounds and garden were lovely. A great view from the rear garden. Inside, the kitchen had all you could want to cook for large groups. Dishwasher was a lifesaver. The front living area was substantial and comfortable. Bedrooms on the first floor were large and comfortable with a double bed and a single bed in each of them. Up to the 2nd floor were 2 very small cupboard type rooms. These weren’t great. Be careful navigating the stairs up to these rooms particularly children or elderly. Saying that, it didn’t detract from our enjoyment. The hosts were available via text message and got back to me quickly with information. They were nice and allowed us in slightly early to decorate with balloons and banners. Unfortunately one of our children fell ill on our last night and the hosts were very kind in allowing us to check out late as our train home was mid afternoon that day. I’m very grateful to them. On the whole, we loved cottage and its space. We would go back.

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• Paula - Verified booking

  Really disappointed with the accommodation .

  The approach to property was very unloved. Rubbish bins full and in full view. No welcome pack, we have booked with Sykes many times and always had one! The back garden was full of weeds and the cushions on garden furniture was dirty and soaking wet. These could have been stored in the poorly maintained summer house. Toilet in main bathroom was dirty. We went out and purchased bleach Lack of storage space in main bedroom- no where to put under garments, T-shirts etc The sea view is very misleading, yes there is one! The main views are a large carpark and a piece of waste land with rubbish dumped on it. The tv remote didn’t work The flush on toilet system is loose Off loading was a nightmare the neighbours were not happy about this. Their was a a very damp smell in entrance hall We paid a lot of money for this accommodation and it has been bar far the worse we have every booked with Sykes Will definitely think twice of using you again

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