Dog Friendly Bed And Breakfasts In Swansea

Reviews

What our customers say about their holidays

• Emily-jane - Verified booking

  Bad bits: 1.

  We were devastated and hurt to receive a message on our way home from Sykes, just 2 hours after checkout, saying the owner had reported we had damaged their hot tub. We are conscientious people and looked after everything as if it was our own… so we were of course insulted to be accused so quickly of damage, which we absolutely had not caused. I have to add that there were no photos provided to back up such accusations or even any finer details of what we had supposedly done. This completely put a downer on our holiday. We cleaned the cabin well and left everything immaculately (definitely cleaner than we found it as I swept up dog hair before we left and we don’t have a dog…). I ended up having to make a call to Sykes on our way home about this to message to express my hurt and upset and to try to get some more information, which they didn’t really have… It seems that, sadly, it’s easy for the “Good Housekeeping Bond” to be used against honest, careful visitors as an attempt to get money out of them. How many people are being accused like us? A deeply upsetting experience when this holiday was incredibly needed for us… 2. You have to walk out of the cabin area and through the garden (where you’re fully visible to the owners house) to take the lid off the hot tub. You then have to walk all the way back around again to put it back on afterwards - this makes for a very cold and exposed walk in a swimsuit! Poorly thought out. A set of steps down from the decking would make much more sense and also be safer. 3. It would have been nice to have been told on the booking information that you can expect to have to drive through a very large herd of very stubborn cows to get to the cabin…. Coming back after dinner in the dark and coming face to face with them was very scary and something we had not prepared for… 4. There was a lot of dog hair on the floor when we arrived. 5. The sofas in the cabin are sunk and very unsupportive for your back. 6. Some of the wardrobe door knobs and chest of drawer knobs were missing having broken off and not been replaced. 7. There were several small holes in bedding. 8. We were only provided with one large towel and one small towel for two people for 4 nights. 9. There were no towel robes provided for use after getting out of the hot tub - this is the first cabin stay we’ve had where these were not provided - and with the hot tub positioning, walking around in full view of the owners house in your swimsuit just feels inappropriate… 10. No “nice things” to turn up to like biscuits or bread or eggs etc… again the first cabin we’ve come to where you get nothing as a welcome. 11. The integrated fridge was wobbly as well… not really attached inside its casing. Good bits: 1. The cabin itself was fairly well equipped with kitchen things 2. Lovely views from the decking to have breakfast and coffee 3. Bed was comfortable 4. WiFi was strong and reliable 5. Hot tub was welcome after long walks

  Read more less >

• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

  Read more less >

• David - Verified booking

  We had a problem with the central heating as all the radiators went cold at 7.

  30pm sent a text to the owner who came over after a few moments and she said its because the radiators were up to temperature as they had thermostatic valves. all the valves were set to 5 which is the highest they go the cottage was getting cold so it was not the valves, she had a look at the boiler which was not on despite it being on a timed programme and pressed a button to reset and the boiler restarted about 2 hours later we had to reset the boiler again ourselves and we had to keep doing this for the duration of the holiday sent the owner another text at 9.30am on Monday to say we have to keep resetting the boiler every 2 hours otherwise the radiators go off and the cottage goes cold, she came over again and said again its the thermostatic valves and that's how its set up despite the cottage being cold my mother who is 85 feels the cold could tell when the heating was going off and we had to keep an eye on the time to get ready to reset the boiler, there was a electric heater in the lounge so we had to put that on to get some heat in the lounge overall the cottage was nice and cosy just the heating was the problem

  Read more less >

• Andrea - Verified booking

  Chronic damp in en-suite bedroom.

  Owners attempting to mask with diffuser. When one opens the wardrobe, it is overpowering. Very poor quality mattresses which belong at the tip. Twin beds are for children - not adults. Settee offered nil support when used. Heating system highly controlled with FIVE time settings which made tenants constantly have to override to achieve any warmth. Fourteen degrees at night? Why do owners think they can spend money on prettifying a property (lovely bathrooms) and then neglect the basics? Sykes property guidelines for potential owners specifically states there should be ‘ no hint of damp’ and comfortable mattresses. We had to leave after three nights as unhealthy and uncomfortable. It isn’t our job to carry out property inspections and we weren’t prepared to have confrontation with owners over matters that cannot be rectified. The owner denies the property has a damp problem - really? Heating needs to be around 18-22 continuously to deal with damp. £700 for a week in October ? We completed our trip to the Gower in a lovely modern warm caravan……

  Read more less >

• Raymond - Verified booking

  The Old Dairy is a brilliant cottage to stay in, and by far the best we have ever experienced.

  Lovely rear secure garden for our Darcey (Cockapoo) to investigate. Ideally situated to visit Rhoselli, Port Enyon and Oxwich Bay, which are all pet friendly beaches. Caroline and Huw have put a lot of work into making guests feel very comfortable, not to mention the scrumptious welcome tray for us humans as well as a treat for the pooch. I won't say what was on the tray as it would spoil the experience for further guests, let them have a lovely surprise! We certainly slept extremely well, must be a combination of the Welsh air, Welsh water and the extremely comfortable bed! The facilities in the cottage are second to none and we would definitely recommend it. We will hopefully be going back in the near future. Suzanne, Ray & Darcy

  Read more less >