Dog Friendly Villas In Burford

Reviews

What our customers say about their holidays

• Katherine - Verified booking

  Firstly, it was a lovely break away with our dog for our 4 year anniversary.

  The cottage is well located with a local pub and a close walk to Burford town being only 5-10 minutes away. We enjoyed mostly how quiet and rural this property was as this cottage gave off a homely countryside vibe and just screams “Cotswolds” which is exactly what we were looking for. I rated the cleanliness above because of the following we come across during our stay: 1) Large and small shower head are covered in hard water stains and specks of mold. 2) The shower screen seal is mouldy. 3) The Kettle was quite a large concern for us from the beginning so we actually ended up purchasing a kettle from the nearest B&M to use during our stay. Starting with the outer appearance with the paint chipping and limescale covering the handle. Upon opening the kettle, there was further limescale. 4) The Toaster (which we didn’t end up using for this reason) had a fair amount of bread crumbs in the bottom as I am coeliac this is too big of a risk. 5) We found various cobwebs around the property. I rated the comfort above because of our personal preferences below: 1) The Sofa 2) Memory foam mattresses Overall, we would recommend but would make people aware of which I have highlighted above as considering the price I would expect the cleanliness to reflect this which saddened us more than anything else due to it being such a beautiful cottage with so much potential. In regard to the facilities, we found these very convenient due to there being a washer/dryer and a dishwasher available.

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• Gillian - Verified booking

  I have been in email contact about poor cleanliness but you were not interested.

  Thick dust in specific areas. Bedroom. 1 particularly on slope area. Someones socks left under table - thick floor dust where not cleaned properly Thick long black hair in property. Tea stained sink and washing up bowl just needed bleaching. Toe nail and pill in bedroom 2 on floor between 2 beds. Kitchen cupboard fronts had food debris and not cleaned. Fridge not clean. TV needs an upgrade to smart tv. Unsightly air brick behind tv. Kitchen poorly equipped - 4 knives, 4 forks for 4 people is not enough. No baking trays. Knives in knife block a have rust spots from dishwasher. Inadequate bedroom storage - no hanging space at all Local office were helpful but overall - Poor customer service as can not ring to discuss and received standard email saying matter is resolved and I did not follow process and report on arrival. No one took time to listen I was not seeking compensation but wanted to.alert to poor cleanliness. So assume my feed back wil be ignored and poor standards will continue. Of course you are welcome to publish but of course you wont! Oh and requested arrival time of 6pm unreasonable particularly when property had not been cleaned properly. Had assumed later arrival time was to allow more time for cleaning

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• Andrew - Verified booking

  The property worked well for our group of six.

  The rooms were very comfortable and the space was charming. The kitchen lacked some basic provisions like cooking oil which we found a bit odd as we would not typically go out and buy those kinds of provisions for a short stay at a cottage. We did have a few issues with the property. First, there was no welcome provisions or hamper. We arrived late in the day and had no milk for the next morning. When I went out in the morning to get milk across the road, the woman at Bumbles said she or the person she hired had missed the delivery of our welcome package. Had I not stopped by and mentioned that we had no milk, I don't think we ever would have received anything. This was our primary complaint with the property. In addition, there was a neighbor in the parking area when we arrived who was quite rude to us and unhelpful. That colored our stay quite a bit, as it was our very first experience of the property and town. I understand you can't control your neighbors, but still ... we found it quite off putting. Last, parking was very difficult during the day, given the busy-ness of the high street. That was a challenge. Overall we enjoyed our stay and the location was excellent for exploring the surrounding Cotswold towns.

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• Claire - Verified booking

  We loved staying in this beautiful character cottage right in the heart of Burford.

  The property was immaculately clean, beds were very comfortable and kitchen well appointed. The stairs are (as warned) very narrow and steep so would not be suitable for anyone with mobility issues, and the beams, whilst beautiful, are a menace to anyone over 5ft11, especially as the lowest one is right over the dining table. It is part of this gorgeous cottages character, but if you are booking you definitely need to be aware. We contacted manor cottages during our stay for a couple of reasons. The shortage of wine glasses was sorted quickly, thank you. We were told there was a cafetière at the property, but there wasn’t, luckily we brought our own. The main problem is the first floor shower, we adhered to the signs saying to firmly close the shower door and no water leaked onto the bathroom carpet, but still water came through the kitchen ceiling. The shower head itself was broken also. It definitely needs looking at. We didn’t use it again after that first time and relied on the bath and the one en-suite shower at the top of the cottage. Shower aside, it is a lovely place to stay and we would definitely recommend.

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• Anthony - Verified booking

  A lovely cottage, very well appointed and equipped, with excellent service from both Sykes and Manor Cottages ( who manage the let).

  Only two shortcomings. There is no Nespresso/ generic coffee machine. For little more than £100 this could be purchased, unless the owner has a vested interested in the London priced coffee shops in Burford, all of which we tried... The cottage gives on to the main high street which is, inexplicably, very busy throughout the night with traffic. I'd suggest internal secondary glazing as a form of sound proofing. We were EXTREMELY impressed by Sykes and Manor Cottages when, on Sunday night at around 18.00, the front door latch key failed to work and we were locked out of our cottage, clutching our keys. Sykes's all hours help team responded very quickly ( thank you Jackie) and contacted the local agents, Manor Cottages. They were equally as impressive, especially given that it was a Sunday evening, and within 30 minutes had sent around a handyman to gain access to the property. A big thank you to Helen and Stuart. Altogether a great stay and excellent service

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