Dog Friendly Villas In Durham

Reviews

What our customers say about their holidays

• David - Verified booking

  Even the Premier Inn provide hand soap!

  Difficulty of stairs should have been mentioned in description. We had a real performance to guarantee that the toilet seat had been fixed before arrival. Furniture needs updating or replacing, springs coming through king sized mattress and dining chairs. Bedside tables only low boxes. Sofa too wide and low, cushions too soft. Nowhere comfortable to sit. Equipment not working e.g. radio and hoover. Claims to be dog friendly, many notices up prove not so. Items provided such as washing up liquid, loo roll, washing liquid etc.very cheap. No extras such as cling film or foil. Food from previous guests left in cupboard. Only one hand towel per floor and only one tea towel. Overall felt very cheap, which is a shame because it is a beautiful property in a fantastic location. The finishing touches let it down. It felt like the owners were just trying to make as much money as they could out of you. We do appreciate that it is a business, but there was a distinct lack of customer service.

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• David - Verified booking

  Even the Premier Inn provide hand soap!

  Difficulty of stairs should have been mentioned in description. We had a real performance to guarantee that the toilet seat had been fixed before arrival. Furniture needs updating or replacing, springs coming through king sized mattress and dining chairs. Bedside tables only low boxes. Sofa too wide and low, cushions too soft. Nowhere comfortable to sit. Equipment not working e.g. radio and hoover. Claims to be dog friendly, many notices up prove not so. Items provided such as washing up liquid, loo roll, washing liquid etc.very cheap. No extras such as cling film or foil. Food from previous guests left in cupboard. Only one hand towel per floor and only one tea towel. Overall felt very cheap, which is a shame because it is a beautiful property in a fantastic location. The finishing touches let it down. It felt like the owners were just trying to make as much money as they could out of you. We do appreciate that it is a business, but there was a distinct lack of customer service.

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• Wendy - Verified booking

  Beautiful property.

  Well maintained and furnished to a high standard. Great location for the town and local attractions. Kitchen very well equipped to cook any meal. Living room is spacious with a lovely dining area and living room area. Small things need looking at. One of the dining room chairs had a collapsed seat cushion and wasn’t really safe to sit on in case it fell through. The grouting in the shower area could do with a good clean. Slightly unsightly. When we stayed it was extremely windy and the bedroom windows albeit double glazed were very noisy, rattled and let a lot of breeze in. Beds are super comfy and more wardrobe and storage space than you can think of which is fabulous. I would recommend to stay here but would hope the small things that need addressing don't become bigger issues that would spoil this lovely property.

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• Janet - Verified booking

  The house is spotlessly clean and well kitted out with kitchen items and towels.

  The beds were comfortable. The welcome pack was indeed welcome. The only criticism is because we are an older couple with dodgy knees and hips: the sofa is very low which can, in our situation, be quite an issue. Younger or more flexible people would have no complaints staying at the property. Directions to the property could be better. To access the parking in front of the house you have to locate the entrance to the Richardson Community Hospital on Victoria Rd, drive through the car park onto Claire House Way.

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• Alison - Verified booking

  The house was amazing!

  Extremely well finished and a very homely feel - not that you were just staying in a soul-less holiday house. I would say it allows dogs rather than being dog friendly. There is a huge emphasis on not allowing dogs on the sofa or upstairs, which is detailed before booking so you know what you’re getting, but as a family dog who has the run of the house at home it made things a little stressful when sat at night. That said, it wouldn’t stop us booking again - we are already planning to do so!

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