Dog Friendly Villas In Kingussie

Reviews

What our customers say about their holidays

• Sophie - Verified booking

  This is such a lovely property, and we had a lovely time staying here!

  The location is ideal, offering a remote feel whilst not being far from the areas we wanted to explore. There are also walks right from the doorstep. Loved the bird feeders nearby, a lovely touch. The apartment was fresh and modern, and a perfect space and size for us as 2 adults and 1 large dog. The instructions sent by Sykes were great, and excellent customer service whilst booking. Areas for improvement: there were some minor issues with cleanliness, e.g. the draining rack looked like it had never been cleaned, and there were hairs and stains on the bedding. Other things that were slightly bothersome were the shower pressure - it was a real pain to have such weak pressure throughout the stay. There was no tea, coffee, washing up items, or standard things you'd usually expect in a holiday let, so we had to buy a lot of basics which was a bit of a nuisance as we didn't really have luggage room to take them all back with us. Some of the glasses in the cupboards also looked and smelt like they hadn't been washed. I was, however, impressed and thankful that an iron and ironing board were provided! The main issue for us was the heating system. The heating to this apartment is connected to the one downstairs- so if they accidentally change the zone, you lose control of the heating. This for me is a huge problem! On the night we arrived, the apartment was freezing. We adjusted the thermostat accordingly, but after 2 hours there was still no change in the radiator temperatures, so I had to go downstairs (as advised in the handbook) to speak to the occupiers of the apartment, and together we were trying to figure out if they'd done something on their heating control to effect ours... neither of us could actually tell! It was a real inconvenience, and I felt uncomfortable having to disturb other people's evenings with an issue they also don't expect to have to deal with. Thankfully our heating did come on in the middle of the night, and was fine for the rest of the week, but this would be the main thing for me that people need to be aware of before they come, and something that if is possible to address for property owners, I 100% would say this is essential to resolve. People don't want to have to be bothering other people on holiday - and I'm sure the other apartment didn't want to be bothered. I also was so cold it was numbing the joy of having arrived at such a beautiful apartment. All that being said, the heating was the main issue, and that aside we would happily stay again! Thanks for having us.

  Read more less >

• Neil - Verified booking

  The house on paper was exactly what we were looking for unfortunately it came up well short.

  Positives: Location in the Cairngorms is excellent, bedrooms comfortable and was nice to sleep in in-between the trucks going past. Good on-suites to the bedrooms, showers are nice and powerful. Negatives: The road noise outside it dreadful, trucks and cars go past the house morning, noon and night, one after another with the combination of the railway only slightly further on its not a peaceful night sleep. Aviemore has two access roads to the A9 anyone going north goes past the house. Downstairs each room only has a single ceiling light which has a Edison bulb with copper shade, it may look nice but its very dark and the light emitted is very orange. To do any cooking at night you have to move the 2 LED lounge lamps in the kitchen so you can see what you are doing. The carpet was not attached to its carpet runner at the top of the stairs and it slipped as I going down the stairs and I landed on my backside; not a great start to the holiday! The house was cold when we arrived, manually turning the heating on in the garage brought the boiler to life but no heat. Each room has its own thermostat we turned these up high and still no heat. In the end despite travelling 550 miles to get there we decided to go and get some fire wood and matches for the lounge wood burner as none is provided. This helped but is also broke. The air closer vent to slow the burning down doesn't seem to do anything so we get a roaring fire going very quickly but it burns through the wood within minutes. In the end we decided to leave early, very disappointing.

  Read more less >

• Emma - Verified booking

  Property is lovely and location is perfect.

  The shower needs to be upgraded but overall facilities fine. We were disappointed with the management company as I had emailed ahead of our stay for the sofa bed will be required with bedding. On arrival after a 7hr drive we discovered no bedding, luckily we had some blankets so son coped for a night. The unit appeared to be clean however my son is allergic to dogs and although we knew the units allow dogs to stay we did not expect such amount of dog hair to be present. Bags were covered simply placing them on the floor, I tried to hoover however it was broken so contacted the management company for a replacement. Unfortunately due to this we spent most of our evenings out as my son was suffering pretty bad with nose bleeds and asthma attacks. It was only on day 4 of our holiday a hoover was dropped off. I had already brushed and mopped as many areas as I could, when I got the hoover I did the carpets and furnishings to which I unclogged the head numerous times it was so much. I understand there are animals allowed and it’s a risk we took however did not expect such lack of basics like hoovering carpeted areas ahead of the next arrival.

  Read more less >

• John - Verified booking

  The house itself is spacious and a good location for walking to the shops for a browse.

  Regarding comments about the road noise, the noise from the adjacent main road can be heard from upstairs & downstairs bedrooms, but it didn't bother us. The one thing I had to go and buy was a hairdryer as there wasn't one provided. A tip for the cleaners - take out the sponge filters from the hoover and wash through every month or so to stop the hoover from smelling dirty. Peg on the washing line and dry before replacing and using the hoover again. In the information pack it just states refuse collected on Wednesday. Had to look on The Highlands Council web site to see whether it was for general waste or recycling. Found it was general waste during our stay, so placed bin out on night before and it wasn't collected. The bin was already half full of waste from previous renters. We contacted the council to make them aware that it hadn't been collected. We thoroughly enjoyed our stay and would hope to return again sometime in the future.

  Read more less >

• Caroline - Verified booking

  Lovely clean apartment in a lovely location but it was a bit too quiet for us personally.

  We were unable to make use of the communal log burner as felt like we would be imposing on the family below who used it every night. The kitchen is lacking anywhere to store food i.e vegetables, tins, bread etc. The fridge was the only food storage place. I feel a vegetable trolley or rack could be placed in the kitchen. As there is no washing machine we expected more towels than we were provided with. We also were unhappy that we could not stream anything on the tv as if the weather had been poor we could have watched a movie etc. I think the apartment should also have an iron and ironing board. To summarise we did love the apartment which seemed very new and finished to a good standard I just feel the aforementioned issues would make a difference. I dont feel the communal area works if the people in both areas are not part of the same group, we would loved to have had use of this but it feels very much a part of the lower building.

  Read more less >