Dog Friendly Villas In Otterburn

Reviews

What our customers say about their holidays

• Sean - Verified booking

  Nice enough. Clean and comfortable. In a busy main road. There are other nicer and cheaper hotels nearby but I booked in a rush so didn’t have time to do much research. Found the communications bizarre and difficult. Received multiple phone calls offering and early check in offer for a fee! Never had that before. Makes sense why they are so insistent that you checkout at 10am Sharp and can’t check in until 4pm. Communication whilst at properties slow and not helpful. Coffee machine didn’t work which they ignored and didn’t respond to request for it to be fixed. Shower door on bath not fitted properly so bathroom floor soaked every time it was used. Please note this is for Percy Cottage because I believe the reviews are amalgamated for multiple venues under the same host, which is not very good for prospective guests trying to ascertain if the property is good or not. Personally I would not stay again if visiting the area. But it did the job.

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• John - Verified booking

  We visited Percy Cottage over New Year and as expected, Otterburn was chilly! Despite this, the property was warm, cosy and homely throughout our stay, even without us using the Log fire. The kitchen was well appointed and the property as a whole was very well maintained - it really gave us a feel of a home away from home. Directions for checking in and out were very clear - parking is available for a car behind the property. I would recommend the Otterburn Village Trail, starting at the Otterburn Mill, to anyone interested in a steady walk - although wear suitable footwear for mud if there has been rain. During our stay we visited the William De Percy in the Village and The Redesdale Arms which was 5-10 minutes drive away, both for food and drinks. Would recommend The Redesdale Arms - the staff were welcoming, the food was good, prices were reasonable and the view was fantastic. We really enjoyed our stay - thank you!

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• Steven - Verified booking

  Enjoyed our stay at Lodge 32.

  The site it is on was quiet and peaceful and well cared for. If you've read other reviews about the toilet not flushing this is operator error, just jab the large flush button with your thumb and keep it there until the cistern empties. Hot tub was nice, staff arrive every morning to clean and treat it, nice folk. Ask them to tune the tub to your liking. The shop in the village “Border Reiver” was very good and staff helpful, as was the Otterburn Mill Cafe and Shop. Nearest fuel station was Bellingham (Jet) or at Thropton (Shell), so arrive fuelled up unless you are venturing out and about. The Coach House on site was not open during our stay, so arrive expecting to self cater. They have no chef at the moment (but this is not the responsibility of Lodge 32). If you are old folk like us the low furniture and beds are a tad difficult to get out of, not a criticism just a note for older guests.

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• Orla - Verified booking

  Beautiful cottage, lovely location, free parking, pet friendly. Nice and quiet neighbourhood, next to a small shop for anything you need to buy. Comfy beds, high quality furniture and blankets. There's additional non refundable deposits on top of what you see in the price here and they don't give you the code to the lockbox to enter the property until you pay it, even though we paid the fee for staying all the nights in full alreayd so they had full payment but still withheld the keys. You need to pay either £25 non refundable or pay £250 and they charge you a £10 admin fee to manage it, so you basically pay £10-25 non refundable. We didn't realise this until a few hours before arriving and then they took a lot of chasing after we paid it to give us the code to the lockbox for the property keys. There was also only 1 toilet paper and we ran out, quite ungenerous for a such a cheap thing.

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• Mike - Verified booking

  Our stay at The Broken Sky Lodge was truly exceptional.

  From the moment we arrived, we felt welcomed by the thoughtful touches, like the delicious cookies and sweets waiting for us. The lodge itself is beautifully appointed, with great facilities that made our stay both comfortable and convenient. The beds were incredibly comfy, ensuring we had restful nights, and the large hot tub was the perfect spot to unwind after a day of exploring. The kitchen was fully equipped with everything we needed, which allowed us to cook most nights without any hassle. The peacefulness of the site added to the overall relaxing experience, making it a perfect getaway from the hustle and bustle of daily life. Our host was attentive and checked in from afar to ensure everything was going smoothly, which we greatly appreciated. Overall, The Broken Sky Lodge provided us with a lovely stay, and we couldn't have asked for more. Highly recommended!

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