Dog Friendly Villas In South East

Reviews

What our customers say about their holidays

• Stephanie - Verified booking

  We arrived for the 1500hr check-in to find the patio doors open and the owner still busy inside.

  The dishwasher and washing machine were partway through their cycle and the owner departed to purchase mould remover for the bathroom. He returned with wine, chocs and strawberries which was very kind of him. However, he left with the washing machine and dishwasher still going. We then noticed that the lounge and both bedroom doors had been damaged in what appeared to be a fight, with one bedroom door sealed shut. The lounge carpets were dirty with crumbs and hairs and all surfaces were very dusty. The kitchen floor and table were also dirty with dust, hairs and crumbs with greasy surfaces. There was a lack of cutlery, crockery and drinking vessels and the sink and taps were loose and unclean, with plates etc still on the drainage tray. It was so awful that I vacuumed the entire place myself and attempted to remove the grime from bedside tables and worktops. Despite this, our friends who arrived later noticed immediately how grubby the whole place was - very embarrassing for myself as I organised this break for everyone. The bedrooms and bathrooms were also filthy and strongly reeked of cigarette smoke, with aged pillows and mismatched bed linen in one of the rooms and a blocked toilet in the other. The smell when in bed was so bad that we left the next day. The 'double' beds were also 2 single mattresses held together by a double fitted sheet which came partially off in the night and the mattresses separated to leave an annoying gap. One of the beds had spiders in it which appeared when the duvet was turned back. I spent most of the night on the settee in the lounge. This 3 day stay cost us £939 and it was terrible - I don't know how it has a 3 star rating. The owner needs to get the entire place professionally deep-cleaned and dispose of all the pillows and probably mattresses, which we didn't dare look at. And properly stock the kitchen and clean and tidy all the drawers and cupboards. And sort the doors and fix the toilet. There was also a lack of smoke alarms.

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• Suzanne - Verified booking

  The parkdean resort was amazing.

  The location, facilities and entertainment were great for a family holiday. We ate on site a couple of time and used the passes to access the pool and clubhouse I. The evening and both adults and children enjoyed it thoroughly. However, the caravan was not uo to the same standard as we expected from such a great site. The interior was dated, there were lots of unnecessary items in the caravan that couldn't be used such as lamps situated where there were no plug sockets. There was a lack of plug in general which meant that you couldn't watch TV at the same time as having a lamp on. The kitchen was very basic. The grill wouldn't stay on and to use it, you would have to keep the gas knob pressed in. There was only one shelf in the oven, which meant that cooking for 5 people was tricky. From staying in other caravans there seemed a lack of storage space in bedrooms. We also couldn't seem to find any instructions on how the heating worked. When we arrived the shower was on and the bathroom floor was flooded, I believe there had been a problem with the water on site before we arrived so assumed that when the cleaners were in they forgot to turn off the shower. The light switch in the bathroom was also too short. This meant that 2 of the 3 children couldn't use the bathroom at night as they couldn't reach the pull cord. It was also very hard to shut the double bedroom door, which meant waking the children up eheb the adults went to bed. I think it would also be worth mentioning that, as you are surrounded by established trees that it is quite a common noise to hear acorns falling onto the roof. This wasn't a problem but 2 of the children were a bit scared of the noise on the first night.

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• John - Verified booking

  In the photographs of the number 90, it did not show that there were bins right next to the property and outside the main bedroom.

  The floor in the main area had stains on the carpet. The frying pan was so small we could only cook 3 slices of bacon at a time. The single beds were too small for an adult (which should have been stated on the website) and therefore uncomfortable. There was no side table in the twin room so we had to use one of the stools and a side light form the main bedroom. The site lacked any life or holiday vibe. There was no entertainment except bingo and a hog roast. There were no instructions for the appliances ie microwave, heating. We had to use the contact number to request outside furniture. The outside light did not work and the veranda was slippery when it rained. No tea towels or oven gloves you do not expect to take these with you on holiday. Oven thermostat inaccurate it took 90 mins to cook something that should have taken 50min. Fridge door shelf broken. Noisy neighbours we could here a child running up and down in their mobile and dog next door barking with owner constantly shouting at it. The main sitting area was extremely uncomfortable to sit on, we had to use the chairs we bought for our Motorhome. The shower was excellent and the linen was clean. We actually feel we have not had a relaxing and enjoyable holiday as we did not sleep well.

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• Miss Adams - Verified booking

  The cottage is delightful and the village pretty, with a lovely pub and very handy well stocked shop nearby. The owners were generous with the essentials and lots of lovely thoughtful touches, which is not the standard for holiday cottage lets and therefore very much appreciated. The road running through the village was busier than I expected, though the additional glazing of the windows does eliminate a lot of this noise. It is of course far more noticeable with the doors or windows open, but I suspect this wouldn't bother everyone. Our stay unfortunately coincided with some emergency roadworks which greatly exacerbated the problem. This aside I would very much recommend this cottage for its comfort and the decor. As you would expect with a cottage of this age the original features are very quirky and extra care is required on the stairs. Thank you to the owners for the use of their beautiful cottage for the week.

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• Steve - Verified booking

  The property is in need of a refurbishment,(especially what they are charging for it) it is very dated and there is a lingering stale smell.

  It looked nothing like it did in the photos on your website! Despite this the general cleanliness and maintenance was very poor. The sofa bed was stained and extremely uncomfortable to sit/sleep on. There is carpet throught including the bathrooms which is not hygenic. There was black mold on the shower curtain which is unacceptable and a potential health issue for guests. The sink in the bathroom had a plug with a bit of wire attached to it? The second bathroom has a broken/dripping shower head. The bedding was old and didn't look as if it had been cleaned and the beds weren't made properly. The mattresses were extremely uncomfortable. There was an old pub style bench on the decking so nowhere to sit and relax. Although the park itself was lovely this was just not acceptable accommodation for us to holiday in so we left after one night.

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