Dog Friendly Holiday Cottages

Reviews

What our customers say about their holidays

• Miles - Verified booking

  A brilliant property in a superb location.

  The decoration and furniture was first class with ample cutlery, crockery, glasses and 'white goods'. There is ample storage in kitchen and bedrooms. All beds were comfortable, clean and fresh with good quality towels and bed linen. There were a few points which require attention from your cleaning staff and their reporting of faults. Overall we had the impression the property had not been cleaned immediately before our arrival as there was visible dust on some hard surfaces and the lounge floor made bare feet dirty, a problem with a 2yrs. old. A number of the bathrooms had issues upon our arrival. On the top floor double bedroom the toilet seat was fitted too far back and loose. The shower cubicle was wonderful but the handheld shower bracket was broken and came away. A small section of the privacy film on the window was missing and appeared to be cut. On the middle floor the shower door of the quadrant shower was off the runners. (this was fixed by the plumber who came to fit the outside toilet which was not fitted on arrival) The mixer tap on the roll top bath had one spoke of the tap top missing (again noted by the plumber and reported) The window in the bathroom has dropped making it very difficult to open, and more difficult to shut. The ground floor bathroom toilet handle is old and loose, I suspect fitted the wrong way round. The rear gate was locked and unusable as the 'key safe' number was not the same as the front door and the new number not provided. The seating in the rear garden was great but, with the exception of the loungers, there was a mix of cushions only one of which was purpose made for one chair. This seems like a long list of 'complaints', they aren't ! They are observations to ensure minor issues are fixed before they escalate into major problems. None of them made any difference to our overall satisfaction with a fantastic property and wonderful holiday. A final couple of thoughts - a rotary line would be useful. In these days of economy a tumble dryer is not the only answer to drying clothes. A few more instructions on how to uses the 'white goods' and the central heating (not that we needed it !)

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• Nicola - Verified booking

  This house is just perfect.

  It had everything we had hoped for in our holiday home plus more! From the outside the view is amazing, even on a cloudy day the beach looked stunning from the front windows. Once inside the house appears to magically become bigger than it looks from the outside. The ground floor, en suite accommodation was comfortable for my elderly father. He just needed a support to get up the two stairs into the property but the pathway / doorway allowed for plenty of space for his walking frame. From the lounge and dining room area you could again appreciate the beautiful view. It could also comfortably sit at least 10 guests for dinner around the table. (More if we had used the table extension and the additional chair which are provided). The ground floor kitchen had every utensil required. And plenty of crockery and cutlery for all meals. Each bedroom was comfortable and cosy. The beds, furniture and accessories all beautiful and in keeping with Criccieth's seaside location. The bathrooms were plentiful - never having to queue for a shower! And there was always lots of hot water when required. The top floor was our favourite, with a modern second kitchen, 2 additional en suite bedrooms and a lounge/ dining area again with amazing views. Although no allocated parking we never had trouble finding a space on the road, even on thr sunniest days. This house was such a perfect family location, the welcome hamper was a lovely surprise with treats for all ages of our party. The games and books supplied in the lounge were appreciated and enjoyed by all. The children loved its proximity to Cadwaliders ice cream shop and got into the habit of popping across the road to collect their dessert most evenings. The fish and chip shop was also rated highly by all! And obviously being able to walk within a couple of minutes to the beach, castle, park or high street added to the convenience of this house. We definitely recommend Gwynle and hope to return before too long. Thank you.

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• Susan - Verified booking

  A wonderful house with comfortable beds and excellent quality bedding.

  2 broken serving dishes in the cupboard on arrival. Apart from that the amount of crockery and pans were more than adequate. However one frying pan and one large oven tray were past their best. The bins in the alleyway had not been emptied the previous week so it was difficult to fit in our rubbish. I spent time every evening making sure we recycled as best we could. I also talked to the refuse collectors to ensure our bins were emptied on Friday. The 2 brown food caddies were filthy and mouldy. They need replacing or cleaning and disinfecting by the cleaners. The drains at the rear of the property need attention as there was an unpleasant smell coming thought the plug holes in the back 1st floor bedroom. One of the toilet seats on the top floor was loose but was fixed by your maintenance chap who was also going to mend the back door handle. I only mention these details as I once ran a holiday let myself and welcomed feedback. I did email your company to ask about parking on the road but did not get a reply. We might have shared cars if we'd been aware that finding 4 parking spots nearby would be so difficult. I was the youngest at 78yrs old so it was a bit difficult. Overall a wonderful holiday in a fantastic house with superb views. Regards, Susan de Pear

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• Tracey - Verified booking

  Our large family group have had the most amazing stay at Gwynle this week.

  The house is perfectly located just up the hill from the beach and has magnificent views. Bedrooms are spacious. Bed linen, towels and other furnishings are high quality and tasteful. The top floor apartment is spectacular. The rear garden is delightful. We have a few maintenence/housekeeping observations that may assist the owner, but none of these affected our stay in any way: 1. The bathroom door on the top floor sticks in the frame and doesn't shut 2. The shower in the top floor en suite was not working (we were informed prior to arrival) 3. No privacy glass in the other top floor bathroom 4. No privacy glass in the shower room attached to the twin room on the first floor 5. Shower head attachment falling off wall in same shower room 6. Bench seat at dining table is not ideal for older guests 7. A number of basic kitchen items missing (eg tongs, fish slice, large serving spoon, pizza cutter, plastic tumblers for outside) 8. The recycling bins were already full when we arrived, and the household waste bin over half full Sounds like a long list of issues, but they are all minor and easily rectifiable and didn't affect our stay in any way. It was a real wrench to leave. We would highly recommend this property.

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• Jeremy - Verified booking

  We were privileged to be the 1st guests in the property and we were really impressed with the attention to detail in providing comfort for every bedroom at the property.

  For us as a large family holiday location it was ideal - with plenty of hot water to rinse off after a swim in the sea which is only 100yds away. Also 2 magificent bath tubs to soak in. !!We were blessed with perfect weather, and the bbq facilities and sun umbrellas in the garden along with sunloungers were great. The top floor allows for 1 part of a family group to have privacy as it has its own living room and kitchen facilities- and the ground floor bedroom and en suite shower room is ideal for less mobile family members. Thank you to the owners for providing such a high standard of accommodation and furnishings. There is plenty of freezer and fridge capacity for large family groups.This is not a "get away from it all" location - but so convenient and views of the bay and sunrise over the mountains were spectacular. It met our needs as as 3 generational family holiday perfectly. We will definitely return.many thanks

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