Family Cottages in the UK

Reviews

What our customers say about their holidays

• Tracy - Verified booking

  The location of the property is perfect and in a lovely quiet cul de sac.

  The owner could not be present at check in which we didn’t mind at all. However when contacted he asked me if we could put the bins out on Thursday. They actually get collected on a Wednesday-luckily the neighbour had put it out. I was quite uncomfortable with the neighbour directly opposite having a key to the property as they could see when we weren’t in. The ‘gym’ is pointless. The pull up bar is half hanging off the wall and unsafe. The patio furniture was in a pile outside and unusable. The toilet seat in main bathroom was dirty and broken. My daughter nearly hurt herself on this. The sockets in main bedroom don’t work-not one close to the mirror to do hair/makeup. The lights above the beds some work some don’t. There are no property instruction/welcome pack so we had no idea that the heating in the living/dining room was actually the skirting boards. The kitchen was grubby-used scourer pads and bits of ‘stuff’ just left on window bottom. The sofa in the living room is extremely uncomfortable. Both showers in bathroom and en-suite were dirty with the shower curtain over the bath needing to be thrown away with dirt and marks along the bottom. Every tap had limescale build up. We did enjoy our week away but did not enjoy our time spent inside the property. The smoke alarm upstairs is hanging off the ceiling-not sure if it functions. We did not contact the owner for any issues as we felt they could not have been resolved during our stay. The property needs a refurbishment.

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• Doreen - Verified booking

  Good points - very clean.

  Comfortable beds, nice garden. Good solid furniture. Beautiful area, with nice neighbours. 3 good Frying pans and one saute pan. Cutlery and utensils brand new. Bad points - no sockets work in ensuite bedroom. One of the double sockets in the kitchen doesn't work or the sockets in the garden nor one of them in the single room.. Only one pan, so couldn't do potatoes and veg, you had to pick which one you'd prefer. And there was no colander. One of the pillow cases in the double room had a lot of black stuff on it. The downstairs toilets overflow kept on going so the person above could not get to sleep for it. We couldn't get into the house till just after 4pm instead of 3pm. The cleaner and the owner finally left but had to call him back immediately as we couldn't get out the patio door, he came back immediately and fixed it. He then said his wife told him to cut the grass when he was there as it desperately needed done. We finally got the house to ourselves after 5pm. He did say we didn't have to leave until 11am on departure day instead of 10am. If all these were fixed then it would be an excellent house to holiday in. It's close to all amenities, superstore within 1mile, cleevlies and Fleetwood all within a few miles, and the big shopping experience at Freeport is just a few miles away too. The house is beautiful and spacious and room for 3 cars in the driveway. The

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• Mrs Helen Ibbitson - Verified booking

  The cottage was lovely, the reasons i didn't give a 5 for location is that it is on a fairly busy road on a bend and you have to be careful going in & out of the property with dogs. We didn't use the off road parking space which would have resolved this slight matter because it was a hassle to undo the gates every time and the spot was too tight to get in and out of easily & as said before reversing out onto the main road was an issue. So we parked across the road by the church. Also, the equipment provided was so much stuff in the kitchen that it left no room to put food. We took groceries so we didn't have to do a lot of shopping & planned to cook most nights but there was nowhere to put food other than the fridge or freezer which is no good for dry goods. We looked to empty a cupboard but there was so much stuff in every cupboard that we had to leave all the food on the working top which made the kitchen cramped. These 2 points did not detract from our holiday and we had a super time. There isn't a lot of room for dogs outside, so you have to take them a walk to do their business.

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• Paul - Verified booking

  I thought this was a very good property it felt like a home and a good standard ...

  I thought this was a very good property it felt like a home and a good standard of equipment through out a few minor points the small track leading up to the house could do with a little maintenence some big holes in the road starting to appear nothing a bag of gravel from time to time wouldn't sort out, a coffee machine would be great and the outside area beginning to deteriate a little but that will l happen other than that great place loved the layout, the log burner great a good standard across we had some minor issues the management team were great and straight away addressed them with great communication and later transpired wasn't really anything at all would stay again but we visit Sheffield for family and friends a lot so wouldn't stay all the time as a liitle on the expensive side for us the sheppards hut was very cosy for our friends and they loved it it's a thumbs up from us would be great in the summer with all the equipment outside and finally hot tub was fantastic, clean as well thanks for having us and keep up the good work and standard the hagues

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• Danielle - Verified booking

  The Little Barn was so lovely.

  So nice being in lovely surroundings. We were two adults and a 3 & 5 year old. Plenty of space, very clean and tidy. Beautiful kitchen over looking hills and the steam train passing by. There is a little climbing frame and swings but we didn’t use it while we were there. We saw deer, chickens and ponies out of kitchen window also! We had an enclosed garden due to our daughter being autistic and has a tendancy to run off so that was really handy. Bev gave us instructions of how to find the barn as it’s down a little track. We ordered food while we were there from a takeaway and they were able to find the barn with no problem. They had thought about most things you would need while away. We asked for a baby gate and glad we did as the stairs were quite narrow and steep and stopped our little ones escaping up them! Beds were lovely and comfy and the top bedroom had a beautiful bath in overlooking the hills. We would definitely love to come back.

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