Group Accommodation Villas In Leicestershire

Reviews

What our customers say about their holidays

• Jeanette - Verified booking

  So I'm going to start with the negatives: Small bedroom has a bunk bed and not the single bed as described, which as we had all adult party was not suitable and we would not have booked this property.

  Instead they slept on the sofa. Both bedrooms are double beds, not one king as advertised and one is a small double. Most of the internal doors need maintenance, as they don't shut unless forced, the one separating the snug and lounge can't be closed as the latch and stop aren't aligned, which meant you couldn't watch TV in the separate rooms due to dogs constantly pushing door open. Toilet cistern in the downstairs toilet takes so long to fill that it was left unflushed most of the time. There are no knives for food preparation only a blunt paring knife and 2 bread knives. So vegetable preparation was tricky. Fridge door need connecting to cupboard door. Had to purchase logs as there was only a small amount provided in the basket and wood store was empty. We did put the brown recycling bin out by 7am as on instructions but bin was not collected although, others on road were. This meant we had to leave a large amount of recycling in kitchen, would be useful to have larger bins as they are only normal size so having the larger ones might help but if they are not collected then unfortunately owner is never going to catch up with waste. We understand this is not the owners fault. Air source heat pump, which, along with everything else, had no instructions on how to use it. Not gas central heating as advertised. Owner was very good with responding on how to use it as house was cold initially. House really needs an instruction booklet. Now on to the positives: House was clean and garden was lovely, beds were comfortable and bedding was really nice quality, house is beautifully thought out and very homely. The hot tub was amazing, although I only got out there once due to having to go and purchase a swimming costume

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• Dave - Verified booking

  Hot tub jets not working and dirty.

  No information on the house we had to go hunting for things. We heard an incident with the bin men re recycling,all the bins were full when we got there. The bin men when emptying swore and emptied the green bin into the black bin. I don’t think people realised which bin was for what rubbish. They said ……… number 19 again. Small bedroom shows single bed which we thought would be ideal for our daughter when we got there it was a bunk bed not ideal for adults. Found broken wine glass put to the back of cupboard. Dangerous slabs on top patio. Broken light in shed. Broken downstairs sink plug and toilet seat needing tightening up as it was loose. Overall lack of maintenance. When we phoned Rachel about the hot tub not working and dirty she was very good and came out the same day. Front bedroom lack of wardrobe space and bed a small double lucky we are small adults. Fridge door not properly secured with facing door we had to correct this ourselves.

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• Danielle - Verified booking

  Fantastic holiday home!

  Beautifully kitted out, it was a real home from home with all the comforts you could wish for & so well equipped. The whole family enjoyed the hot tub! Very thoughtful of the owners to leave fresh bread, a lovely freshly made cake, eggs, butter & milk. Location was great - a short walk to Melton Mowbray centre, just round the corner from the train station & a fantastic park & play area which our young boys loved as well as being a short drive to many local attractions. The only downside was the fact its on quite a busy road so a little noisy with traffic noise if sleeping in the front bedroom but other than that perfect! Would have been useful to have some instructions left for using the appliances but we figured it out & the owners were so responsive & helpful with any questions we had. Would definitely recommend this place & will be passing on details to any friends & family looking to holiday in the area.

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• Alison - Verified booking

  Absolutely perfect.

  The location of the property in terms of gentle stroll into Melton Mowbray was great, there is even a separate pedestrian-only footbridge over the railway lines. The property feels larger inside than it looks from the outside. Lovely open-plan rooms which are beautifully decorated and well-thought through furnishings. Fully equipped with quality fixtures and fittings. Loved the bright and airy dining area. The garden... well... superb. Long spacious lawned area, great seating both on the patio and further up the garden and the hot tub was fabulous. A real credit to the owners. Talking of which, we had a couple of issues (nothing which affected our holiday) and Rachel was at the end of the phone at all times to help rectify. One final comment... if you like cake... BEST ever home made sponge cake in the tin. Delicious and Thank You xx

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• Charlotte - Verified booking

  Beautiful property, lived up to photos and details.

  Very well and thoughtfully equipped, ie fresh homemade cake on arrival, teas/coffee, milk etc welcome pack makes such a difference for arriving in the evening. All cleaning products available. Plenty of towels and blankets etc. Super clean. There was 1 incident which was deal with quickly and professionally, thanks! Hot Tub was a great bonus feature, and wonderful to have instructions/cleaning kit etc to help maintain it. My only constructive comment is that for a dog friendly property, i would have expected a fully fenced and secure garden, which it is not, our dog was super keen to go across the gate style fence to next doors cat!! Overall I would highly recommend this property and great to see a home owner not overly inflate prices in this time of staycations! Thank you!

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