Bed And Breakfasts With Hot Tubs In Wales

Reviews

What our customers say about their holidays

• Kate - Verified booking

  A week before we were due to check in I received an email to say that check in was now 5pm and check out was 9:30am due to Covid-19 and them needing to clean.

  I replied to that email because I found that extremely unreasonable as you practically loose a day by only being able to check in at 5pm and indeed we did after getting stuck in traffic and only arriving at 19:45pm and I stressed this in my email and i don’t know about anyone else but the excuse of Covid for every single thing is starting to become quite annoying. Having said that we arrived with an open mind, it was 3 friends going for a quiet weekend. Upon arrival “reception” is a tiny cubicle with an envelope with your name on as everyone else who booked a lodge all with their envelopes and names on too. We entered the lodge and it’s nice, looks quite open from the outside but when your inside or in the hot tub you actually don’t see anything which is nice. Very quiet again nice and exactly what we wanted. No information on local amenities and your literally in the middle of nowhere so that would have been good. We used the cooker and couldn’t turn it off, no instructions, missing light and no signs on the cooker to know what was on,grill or oven so that wasn’t great. The fly’s are unreal, take fly spray because it’s like they appear from nowhere (fly spray should be provided) No home touches at all, no welcome pack, coffee, tea, even a touch of milk just to carry you through a few hours of your day. Hot tub is amazing however, your bringing water into the lodge which is a slip hazard no mop to wash it up? A list of everything you need to do before you leave: 1. Strip the beds 2. Clean and put away your dishes 3. Separate your rubbish and put it in big bins provided on the way out. 4. Open all windows before you leave. What exactly are you doing with the extra time you have to clean for Covid?? I myself had to rewash dishes that had been put away dirty by previous customers so you are checking for cleanliness? There was dust all over the wardrobe shelves that again we had to clean before placing our clothes on. There is a memo to say staff will come around to clean the hot tub so keep social distancing...there was not one staff member in sight and the hot tub never got cleaned and we know that because when planning to go in for second night there was leaves and all sorts floating. Although I enjoyed the peace and quiet and it was nice for what it was the little touches and actually seeing someone to communicate with would have made things a lot better and don’t use Covid as an excuse for your cleaning expectations when there is very little evidence you are living upto what you are saying you are doing.

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• Marilyn - Verified booking

  The cottage was lovely but a number of issues really impacted negatively upon our stay and little was done by way of a compensation gesture other than a sorry.

  The property is very isolated, which is fine, BUT we had no phone coverage or WiFi for two of our four days so we could not contact anyone, nor could we watch the advertised Sky Glass TV or use laptops or tablets ; my husband could not do any of the work he needed to do and we had to go out during the day to work rather than fully enjoying our break. As there were no pubs, shops or restaurants within five miles, we were effectively trapped as we could not even phone a taxi to take us out for the evening. We also have elderly parents who we could not check upon which was very worrying. We missed some of the basics as in soap, shampoo or shower gel and there were no teatowels available; a small thing but surprisingly necessary. We missed the usual 'Welcome Hamper' although the lovely maintenance man did bring us a bottle of wine.Hot water was somewhat limited and only a quick shower was really possible. I have a chronic back problem and always book accommodation with a tub; but having a bath was not possible due to limited hot water supply. The cottage has a septic tank and we did experience some issues with flushing the toilet, somewhat embarrassing. We did love the cottage, and I do not wish to be negative but I honestly feel prospective guests need to be aware of potential problems. The setting is gorgeous and the pub we visited, The Miners, was incredibly welcoming but, we were disappointed by the issues we experienced, even more so that we were not offered anything by way of compensation. Sadly, I would not stay again.

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• Katie - Verified booking

  The lodge was nice although a bit outdated.

  The key collection is in a small area of reception with no one there to greet you. We didn't see anyone the whole time. The lodge doors lock very strangely and the door wedges when you are trying to get in. The cooker does not work. We tried loads of different combinations and could only get the grill to work. Couldn't cook dinner at all. There are no small glasses so we had to have pint ones. There is no floor towel for the bathroom or for the hot tub so we had to put some down. The shower door doesn't close properly so floods the floor. When you open the windows flies come in everywhere so maybe a fly catcher would be nice. There is no welcome basket or anything which for a luxury lodge is a disappointment The double bed had massive springs coming out of it. There is NO noise limit at all. We had a hen party screaming and shouting until 3am and we had kids. Not kid friendly for that reason. There wasn't anyone to tell or anyone around the inspect. All the furniture is old and out dated and broken. There was also glass, a bottle with cigarette butts and cups outside... They didn't check or clean the outside at all. There was also dog poo on the grass. Overall for £400 was completely no worth it and we were very disappointed. Also the hot tub wasn't full enough or cleaned properly.

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• Graeme - Verified booking

  Tried to contact the number left as had issues with the TV.

  Rang and text on Saturday am and didn't get reply so resent message Sunday pm- still no reply. Had issue with hot tub Wednesday pm rang and text no reply so emailed and they came round a few hours later- we then made them aware of the issue with TV and was told girls would sort it in the morning. Was told had rang electrician re hot tub and they were waiting for him to come. Unable to use tub Wednesday evening. When got up Thursday morning tub was at 62 degrees, The girls came round - no electrician available till Friday. The tub was to be slightly emptied and filled with cold water so we could use Thursday and a thermometer was being left so we could check temperature- we went out and left them doing this and when we came back too much hot water had been let out so tub was freezing, they came back round and said they could could top up with hot water from boiler so we could use but by this time we had had enough so we declined. Lots of flies but nothing the owners could do about it-- fly spray and bombs left in lodges. Shelving in bathroom/ shower would be a good idea for shower gel/ shampoo.

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• Paul - Verified booking

  Had a very comfortable stay.

  The interior is very comfortable, decorated well and very cosy inside without feeling cramped. The outside space is lovely with the view from the hot tub which is stunning. The place was spotlessly clean and well equipped with everything you could need in the kitchen. My only criticism is the quality of the WiFi, we didn't have a problem until the 4th evening when the WiFi connection was lost and did not come back before we left so we had about 48 hours without a connection. Normally this wouldn't bother me but as there is also no mobile signal and no 4G available inside the property, it was was completely cut off. Added to that was the Sky Glass tv (which was amazing) relies on the WiFi to be able to watch anything. I appreciate that when you're away you're not watching tv but in the evenings this is important and more so when you can't contact anyone or get access to online facilities. Apart from that though we really enjoyed it and I would recommend staying here. We would love to come back again in the summertime and get a different experience that comes with that time of year.

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