Holiday Cottages With Hot Tubs In Monmouth

Reviews

What our customers say about their holidays

• Jacqui - Verified booking

  The cottage itself was lovely and very well equipped and comfortable, one of the best I've stayed in.

  It was very clean and clearly a lot of thought has gone into guest comfort. The location is beautiful. What I didn't like was the lack of privacy. CCTV recording video and audio at the front. CCTV on the back garden. Neither were declared in the listing even though Sykes say it should be disclosed. Fortunately the hot tub is around the side and not covered by CCTV. Over zealous and very bright security lights made sitting outside in the evening with a glass of wine to enjoy the fading light impossible as they come on at the slightest of movements. This was a disappointment as it's a great spot for night sky gazing. Ditto for enjoying the hot tub after the kids have gone to bed. No screening between the neighbours conservatory which abuts the boundary so the neighbours were sat a few feet away looking straight into the garden. There was an odd and seemingly unnecessary mention of sex offenders in the guest information folder which my daughter read. I hadn't expected to be explaining to a 10 year old what a sex offender is on the first night of my holiday. The information on wild boar was interesting and informative. The hot tub almost certainly was not serviced during our stay. It had reasonable use as there were 5 of us but despite diligent showering beforehand by the 5th evening the water was cloudy and it had a very unpleasant smell. We left on day 6 so no idea if it was serviced after this. We pretty much only ever book properties with hot tubs and have never previously had issues with water quality or smell. It was too cold to use on the first evening presumably due to a change of water so don't expect to relax in it soon after arrival. When usable it was a great addition. On the whole what should have been a wonderful stay in a beautiful cottage didn't feel particularly relaxing particularly when using the outside space. I'm aware I could have cancelled on arrival as the CCTV was not declared however this wasn't a realistic option after a 7.5 hour journey with three young children. It's not particularly clear from the listing whether there's a dining table which almost put me off booking as we always eat meals at the table as a family. There is dining table with two benches and a fold up chair which was perfectly adequate for dining.

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• Andrew - Verified booking

  The Stable is pleasant and the hot tub is really good, but the thing that's not clear on the photos is that it's in the driveway of the host's house and all windows can be overseen by their house.

  This might not be an issue to some but the fact you had to have all blinds and curtains closed (as it's all one room) to get dressed (or if you don't want to be seen in your pyjamas!) meant we spent more than we would've liked of the stay in the dark. The bathroom is fine, I'm not sure why there aren't pictures on the listing. It could do with a proper clean though. The central heating thermostat is directly above the single radiator so it's very difficult to get the space warm before the central heating cuts out. The kitchen is good and well equipped, everything you need to cook a Sunday roast. The track to gain access to the property is very rutted and any car that's even slightly lower will ground out, an SUV or 4x4 is required really. An Audi A3 is not suitable and struggled to get along the track. Charging £5 a bag for logs seems pretty unreasonable given the cost of staying here, the 'starter' logs were used up very quickly. Ross on Wye is nearby as is Symonds Yat, well worth a visit. If you're looking for somewhere to stay in this area this might suit, if, like us, you were looking for a great property to explore any area, there are better options with better views and more privacy.

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• Andrew - Verified booking

  The Stable is pleasant and the hot tub is really good, but the thing that's not clear on the photos is that it's in the driveway of the host's house and all windows can be overseen by their house.

  This might not be an issue to some but the fact you had to have all blinds and curtains closed (as it's all one room) to get dressed (or if you don't want to be seen in your pyjamas!) meant we spent more than we would've liked of the stay in the dark. The bathroom is fine, I'm not sure why there aren't pictures on the listing. It could do with a proper clean though. The central heating thermostat is directly above the single radiator so it's very difficult to get the space warm before the central heating cuts out. The kitchen is good and well equipped, everything you need to cook a Sunday roast. The track to gain access to the property is very rutted and any car that's even slightly lower will ground out, an SUV or 4x4 is required really. An Audi A3 is not suitable and struggled to get along the track. Charging £5 a bag for logs seems pretty unreasonable given the cost of staying here, the 'starter' logs were used up very quickly. Ross on Wye is nearby as is Symonds Yat, well worth a visit. If you're looking for somewhere to stay in this area this might suit, if, like us, you were looking for a great property to explore any area, there are better options with better views and more privacy.

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• Louise - Verified booking

  As instructed prior to arrival i rang the owners and left 4 messages on two different numbers for key information no one returned my call.

  We struggled to locate the propeety initially as the stone with ghe lodges name on at the too of the drive could do with painting On arrival no one was there to meet us which isnt a big issue but would have been nice. The location and facilities were really good. However the cleanliness wasnt to the standard i would have expected especially during lockdown. The decor was tired and could have done with being painted especially the kitchen ceiling where there had been a leak and the bathroom were paint was flaking off the walls. There was no brush , mop or hoover meaning the floor couldn't be cleaned throughout our stay and the stable door in fhe kitchen wasnt locked and had no key to enable us to lock it which meaning we coukdbt secure the property. I did knock on the owners door a couple of times but got no reply. This property with a few finishing touches could have been perfect without too much of an outlay for the owners.

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• Beth - Verified booking

  We had a lovely weekend as a group a ladies having a break away.

  The property is great, remote and clean. The beds are very comfortable and the hot tub a bonus. I would however say that the small table and benches in the sitting room do not seat 5 adults and as this probably sleeps 5, this was frustrating. The hot tub was very snug for 5 adults too. A book to write recommendations in would be good as this is something all of us agreed we were used to. We would like to have written down some of the things we discovered for the next visitors. Also, maybe a few games? We did, however, have a lovely weekend in this very peaceful cottage. Sykes customer services however leaves much to be desired! I tried to get in touch before our visit with a number of queries and all I got back were a few WhatsApp messages telling me they were too busy! It’s impossible to actually speak to a human!

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