Holiday Cottages in Monmouthshire

Reviews

What our customers say about their holidays

• Kirsty - Verified booking

  Treetops is the perfect layout for a big get together, whether that be friends or family.

  It is a great a space to allow for people to all be together or to spread out and have their own space when needed inside and outside! There is ample parking for multiple vehicles. The bedrooms were all a good size and a mixture of non ensuite and ensuite which. We found that all of them were suitably quiet so that those who went to bed a little earlier weren't disturbed by the group who had stayed up. There are doors on all of the communal areas which really helps to reduce the noise carried throughout the house this is something I have found lacking in other large accommodation and although a small detail, it makes a big difference! The living room was perfect for us to sit together, with large comfortable sofas and lovely big windows which opened out onto a balcony area with a wonderful view. The TV has an HDMI port which we attached our Amazon Fire Stick to and were able to have our music on whilst playing games and catching up with each other. The outside area is absolutely perfect. The heated pool and hot tub are wonderful and there is plenty of space to sit outside and enjoy the weather. The sides of the pool can be raised so you can have it fully enclosed or let some air in and be able to chat to those sitting on the picnic tables if you want to. We didn't use the BBQ but it looked in great condition. There are power points in the man cave so we were able to plug in speakers and play music from our phones outside. The kitchen is a good size, the oven is PERFECT for cooking for a large group and the fridge is very large with ample space for food and drink. The hosts were swift and friendly in their responses before and throughout the stay and we couldn't have really asked for anything more. Check in and out was easy and well instructed and we had the luxury of a late check out on the Sunday which allowed us a last dip in the pool which was a lovely end to our trip. TIPS for future visitors; BRING WITH YOU: toilet roll, dishwasher tablets and charcoal if you wish to use the BBQ (check with the host before, but we needed to top up on these things whilst we were there). The living room and kitchen table are perfect spaces for games so if you love family games bring some with you! NON DRIVERS: If you don't drive and you need to get a taxi from the station, pre book! We arrived and quickly realised that the taxi firms in Abergavenny are small and were all booked up leaving us with a 2 hour wait for the taxi. I would recommend just booking a few days in advance for both your arrival and departure. POOL COVERING: we struggled to close the covering after we opened it but then realised there is a knack to it, if you try and mimic the curvature by pulling the bottom of the panels inwards (if you are inside the pool area) whilst pulling down this makes it a lot easier (watch your fingers!). OVERALL: I would definitely recommend this location to large groups, I actually can't wait to go back again and will definitely be doing another trip to Treetops, it is idyllic with everything you could hope for.

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• Adam - Verified booking

  The listing does not state that the heating is controlled remotely by the owner.

  The property was musty and cold and also damp and mouldy in the lower floor, with plaster /paint blowing off the wall - photographic evidence supplied to owner, who after 3 days sent in cleaners who of course couldn't deal with it due to the nature of the problem. Previous tenants had written dusty in lampshade, again photographic evidence supplied. Bed and sheets marked - stained under bed protector. Floor not clean under sofa's. reclining sofas very uncomfortable and broken. Kettle broken - replaced after exchange of email, washing machine broken - fixed after exchange of e-mail. Awful smell in kitchen drawers which cleaners after three days found was due to smelly wooden chopping boards. Lots of cracked bowls. In our opinion paintwork throughout premises certainly needs refreshing inside and out. This could be such a splendid property with a heated pool, jacuzzi and load of space, but it is in our opinion tired an unloved in its present condition

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• Keith - Verified booking

  I was very dissapointed with the cleanisness of the kitchen my daughters had to ...

  I was very dissapointed with the cleanisness of the kitchen my daughters had to clean most of the items before use,also it was very difficult to contact owners over certain issues that arose over the rubbish and we had a problem opening the garage doors,eventually we were told by the owner to remove the remote device from the wall and move closer to the garage,eventually we had to change battery to gain access to rubbish bin in garage,heating was not sufficient in house,it was cold and on a timer,for this time of year should have been a lot better,when we informed owner we were told she was on holiday,not good enough,we rent property’s every xmas for a family get together and wev’e never had these issues before,very dissapointed,we believed the rubbish was going to be picked up on Wednesday but was still there when we left,we bagged everything up but bin wwas overflowing we informed owner

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• Sharon - Verified booking

  This is our second visit to the cottage as we loved it so much the first time we booked again this year.

  The cottage is lovely, it’s exceptionally clean and well equipped for a self catering holiday. The owners are lovely and friendly too, we chatted to them and they recommended places to visit, routes to take and good local places to eat. Since last year the cottage had been upgraded with some redecoration and an extra window added which made it even better. The location of the cottage is perfect for exploring so many different places including South Wales coast, beaches, cities, the Brecon Beacons, Gower as well as much of South West England including the Cotswolds, the coast and lots of pretty villages and stunning scenery. All together a wonderful place to stay. We will definitely visit again.

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• Noel - Verified booking

  This is an excellent property, new to the holiday let market since June 2018.

  The property is very well finished throughout with an excellent kitchen area and a superb walk-in shower in the bathroom. Its location is excellent for walking or cycling with the Brecon Beacons just 12 miles away, and excellent selection of restaurants, pubs and hotels nearby in Raglan and Usk. The owner is passionate about providing a top quality service and is keen to learn from guests how the facility can be further improved. The only thing we could think of was providing a cafetiere as we like good coffee. One general observation, broadband service in rural areas can be very intermittent, so if that service is important to you it would be worth checking it is operational before you go.

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