Holiday Cottages With Hot Tubs In North Yorkshire

Reviews

What our customers say about their holidays

• Martin - Verified booking

  There was 9 of us from 5 different areas.

  the couple staying in the upstairs on suite said the mattress was very lumpy,the shower was dirty and have taken pictures of it.under the Matt was awful. the end of the bed had 2 dead spiders under the duvet and hit there head various times on the beams. the whole room needed a good fettle. the 2 rooms upstairs mattresses were awful lumpy and old .the down stairs bathroom with shower was like the upstairs one under the mat was awful and they have taken pics of that as well. the main issue was the 3rd bedroom down stairs was not in the main house y.we needed it as my 95 year old mum had to be down stairs and my disabled partner and my 73 year old who has cancer issues so needed no steps.and finally my brother had the 3rd dog so can not have any of the upstairs rooms as dogs have to stay down stairs but are not allowed to be left alone at any time. so this 4th down stairs room is down 2 steps into a double garage lots of leaves and cold and across up to 2 more steps into the room. which was cold as connected to the garage. and i did not see this in the description. so this ment no one wanted to sleep in there and my sister had to stay upstairs instead. not happy having to walk up the stairs every day.we found 50th birthday balloons behind one of the sofas in the main living room and rubbish under it. a long blue sort of bed runner stuffed behind another settee and a fork.the tv in the quite room coming off the main room had a tv but it took me and my brother 2 hours to get it to work a rite palaver.and the main tv in the main room on the wall was a pain as well eventually buying new batteries as the remote did not work..surely they should be checked there working every time it is leased.the 2 ovens do not work properly.the built in one on the left gets hardly hot. and the other one new world, the oven took 5 hours to cook roast spuds which would normally take no more then 2 hours in a normal oven.the main fridge freezer in the kitchen is as had been mentioned by others is a joke.every time you open the fridge this opens both the fridge and the freezer.the door is as one not separate so the freezer had to be defrosted twice putting water from the lumps of ice on to the floor.slip hazard,the doors should be separate .as the build up of ice stops the door from sealing .making the ice form outside of the seals.also the tumble dryer does not dry the clothes as every 1 min it turns it self off.all in all not a good stay.if you want to see the pictures from my brother i will get him to send them to you.if they pay a company to clean the house they need to find a proper cleaning company.as they are letting them down.

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• Christine - Verified booking

  Our first impression was that the house was spacious and clean.

  However, having looked around, there were some major issues with cleaning and maintenance. Other people’s dog poo bags were left outside by a plant pot and poo in the rear garden, which we cleaned up. The cigarette butt holder was rammed full and butts had fallen onto the ground. There were cobwebs in most rooms which had been there for some time along with higher level dust. Kitchen pans/grill tray still had fat/food residue and some plates were not clean. We had to wash before using some. One cooker top was splattered in fat. One bedroom had peanuts under the bed. Toilet brushes/holders were all filthy, one had poo in the brush. The spa bath plug was full of hair, which we had to remove for the water to drain and the same with the downstairs shower room. This shower was also mouldy/dirty and the tray moved when it was stood on - it had a mat stuck to it with sealant which looked disgusting. The shower in the en-suite to bedroom 3 had a pungent, stagnant water smell and we bought bleach to get rid of the smell which had crept into the bedroom. The upstairs en-suite shower tray was in the same condition as the downstairs shower room but also had a rusty shower pipe and rust on the door and light. We also found (as a previous review last October) the same issue with the fridge/freezer doors being joined together which made the freezer ice up and unusable. Two trays on the fridge door were cracked. The lounge door was missing its catch so could not be closed. Snug door was tricky to lock/unlock. DVD player was not connected and, when plugged in, did not work. We had to buy batteries for the remote controls which did not work/missing. When going into the back entrance, the door mat is not thick enough for its inset and is a trip hazard. None of the extractor fans work. The bedroom across the garage needs another light in the garage to illuminate the steps when leaving that bedroom. The WC upstairs has a broken tap and light fitting which is taped up. The heating control has been changed and the heating is only on for 6 hours a day being controlled by the owners phone. As we had snow one night it was cold for the 1 year old in our party so contacted the owner who said he would put it on constant, but never did. He turns the heating off in April according to the welcome book, which is outdated. On a positive note, the property is spacious and well equipped, the owner is approachable and visited before we left to hear our concerns. He has, apparently, now spoken to his cleaners and changed the broken tap. We do have photos of the issue mentioned.

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• Margaret - Verified booking

  Before I go into the specifics of this review, I would like to tell you about the group.

  We were a group of 12 people from one family the age group was late twenties to Mid 90s. The surrounding area had a lot to offer and Filey Whitby and York were all in easy reach out the property. The property was the problem. The upstairs had 4 bedrooms and only one had en suit facilities. Every one else had to go downstairs to shower and use the toilet. One of the rooms was basically a cupboard with no window. Downstairs had only en suit room so the rest of the guests had to use the same bathroom toilet and shower facilities. The shower room cubical was very small and so was the sink in that room. The temperature of the showers fluctuated depending on who was flushing the toilet and running a tap. There was a smell coming from the kitchen because the drains and pipe work were blocked. We had to use a plunger to clear the kitchen sink the bathroom sink and the bath. The fact that there were 2 plungers available would suggest that this problem had occurred before. The kitchen equipment was very basic and would not look out of place in your camping gear. Some of the pots were in poor condition with the non stick scraped away and handles melted. The cooker hood just did not work. There was a crack in the wall in the conservatory that let in a draught. Overall the house was in need of a refurbish. We have stayed in many houses before and have NEVER felt the need to complain but this needs to said for the sake of the future tenants, the Owners and Sykes cottages. Had there been a visitors book these issues could have been resolved much earlier than this. We enjoyed our holiday due to the area it’s in and the company NOT DUE TO THE ACCOMMODATION. We would not recommend this house. Unfortunately for Sykes its the first time we have used them as a medium to book a holiday and sadly reflects badly on them too.

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• Burhan Ali - Verified booking

  Absolutely loved our stay at Seacrest Lodge last week (12th August 2924) !

  From the moment we arrived, we were greeted with warm hospitality by Phil and Sam who came to personally welcome us, The house is a beautifully maintained property. The rooms were impeccably clean, spacious, and tastefully decorated, offering stunning views of the surrounding nature. We were particularly impressed by the attention to detail—the fully equipped kitchen had everything we needed, and the cozy living area with a fireplace made our evenings extra special. The outdoor space was a dream, with a private hot tub and a barbecue area where we enjoyed several lovely meals. The location was ideal, providing a peaceful retreat while still being close to local attractions and scenic spots. We loved exploring the nearby hiking trails which were absolutely breathtaking and then returning to the lodge to unwind. Phil and Sam went above and beyond to ensure our stay was memorable, they answered all our questions around the clock, literally giving us 24 hours service. They really are amazing hosts!They made our stay so comfortable and went out of their way to make sure we had a great time! We couldn’t have asked for a better experience and would highly recommend this lodge as it is absolutely perfect for a holiday!

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• Nicola - Verified booking

  Bedroom’s very comfortable, communal spaces need some attention.

  Too many sofas in lounge hides the beautiful fireplace, table in dining room far too big to actually sit round. Obviously the damp in the kitchen is a huge problem. The kitchen is too small for the house, no work surface space, so cooking Xmas lunch was a bit of a pain. We had plumbing issues with plug holes been blocked and a leaking loo, but someone came quickly. The ‘garden’ and the fake grass is gross, with dog poo being left, and it looks dirty and shabby especially around the hot tub (why a hot tub in such a small shabby area?). The front needs attention, no kerbside appeal with rotting window sills, but saying all this we had a good time. Hope it gets some TLC soon as it could be an amazing place. Perhaps forfeit the front bedroom on the first floor and have as a second lounge and reduce number of guests by a couple. Parking not an issue, car park nearby.

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