Lodges & Log Cabins in North Wales with Hot Tubs

Reviews

What our customers say about their holidays

• Melanie - Verified booking

  This Spa could be so much more.

  I really don't know where to start. My stay consisted of myself, husband child of 12 and 2 elderly parents (in their 80s). After a speedy, courteous check in we were shown by map where our lodge was situated, (note to anyone with a disability the parking can sometimes be a distance from the car parking area to you lodge) was even more of a headache when you have to unpack and make 10 journeys with all you luggage!! Initial look of the lodges and surroundings were really lovely, and well presented. However when we started to unpack and put things away, we immediately noticed that the kitchenette, that is advertised is merely a micorwave/cooker toaster and kettle (how you are supposed to prepare a meal in this was mindboggling), that said there were insufficient plates, bowls etc, no larger bowls to cook anything in microwave/cooker, no chopping boards, sharp knives, wooden spoons, even a tea towels was none existent etc you get the picture like nothing!! I asked reception for these utensils - response was microwave was solely for warming food up?! I did state that it was a microwave/cooker but was informed that they didn't have anything like this, we were given more crockery, and they tried with larger pasta bowls but that was it. We then noticed we didn't have any robes to use the spa, so again went to reception and asked, housekeeping did bring some along and apologised stating they would bring some of the slippers the next day, this never happened! The lodge looked dirty cobwebs in the shower areas, cigarette butts where the hot tub is (at the back of the lodge), there was a brush and dust pan no hoover to clean any spills up. I asked housekeeping how did we get our towels changed I was informed that we had to ask for housekeeping and they would sort this. This never happened. In my parents room there was no blind/curtains at their bedroom window - not what you want when undressing etc - again went to reception this was rectified the next day. The mess from the drilling on the wall was never cleaned away bits of brick dust etc on the floor and nothing to clean it away with again asked for housekeeping never came. Now into day 2 of our 7 night stay and we had a blocked drain in our walk in shower room, the water was pouring into the lounge area, which we had to mop up with towels, my husband spoke to 4 members of staff over 2 days to ask for this to be rectified, and for all the dirty towels to be removed and given clean ones - shower drain was eventually unblocked however the towels were simply pushed into the other corner of the bathroom and no clean ones replace nor did the housekeeping clean the bathroom from the dirty water!! I had to carry all the dirty towels to reception collect clean ones and raise my concern that this was not good enough! We again spoke to staff that they was a leak on the kitchen sink and the en-suite bathroom sink no-one came, and to be honest got sick of going back and forwards to ask for clean towels. At no one given time did any member of housekeeping refresh clean towels, mop the floors hoover around or remove the rubbish ( I may add that there was nowhere to place you household rubbish so once again my husband had to carry and find a larger kitchen bin which was situated around the kitchen area of the spa)!! At the end of our stay another visitor had disposed of there household rubbish pizza boxes etc was strewn all over the lawns in front of us and seagulls and birds were feeding at a frenzy! There was ants and on our 5 night stay when looking at how bad the leak was under the kitchen sink, noticed we had had a visitor in the form of a mouse!! The spa itself was lovely and so were the staff we had encountered, however our stay was really spoilt due to the lack of cleanliness, and constant back and forth with reception. Would never return no would I recommend.

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• Lauren - Verified booking

  We had a wonderful relaxing break at the cabin.

  It was just what we needed and the location was perfect. It is just out of the way of the hustle and bustle if you want to shut yourself away & chill but also Llangollen & its amenities are very accessible if you wish to stretch your legs and explore. The river is truly beautiful and the local shops makes you feel like you’re on holiday. We visited further afield visiting Betws-y-coed, Conwy & Llandudno, would recommended all three places to truly see some of the beauties Wales has to offer. The aquaduct locally is also a wonderful sight to walk to and drive by. The horseshoe pass was an experience but worth it to see the breathtaking views. The bed was very comfortable, couch/living area were comfortable to sit and relax of an evening. We made use of the kitchen and cooked some meals aswell as trying out the local restaurants/takeaways. We used the hot tub every evening - the view from it is truly lovely especially under the stars. We used the table tennis facilities in the garage and there were plenty of games in the cupboard for us to use. The hot tub was easy to use and has cushioned steps making it very accessible. It is secluded or doesn’t have anything around it to cover it up from the other house on site (as I’d read on some other reviews) but that really didn’t bother us as the other property does have something on place to cover their patio space. Would definitely recommend the Corn Mill restaurant, perfect for us sitting outside with our dog. Nemo fish bar was great for fish & chips during the day. We travelled a bit further for an Indian takeaway in Chirk but it was still perfectly hot when we arrived back 20 minutes later. We took our dog and the communal space between the cabin and the house was perfect for her to explore and sniff. Felt very secure with the fencing and the gate closed at all times, she was able to mooch about and still be completely safe. Recommendations: If planning on using the hot tub every evening like we did, maybe take an extra towel aside from your shower/bath towel as we struggled to get ours dry because of frequent use. Probably could always ask the owner for additional towels or to use the dryer on site. Make sure you definitely read the leaflets provided about the rubbish and recycling rules so you can abide by them. Thank you for a wonderful stay. We will definitely return again in the future.

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• Mandy - Verified booking

  Really enjoyed our New Year stay at Nant y Garnedd.

  Once we had clarified the location with the owner, the sat nav took us straight to the front door. Our meetings with the owner were very pleasant and they helped us with the hot tub one afternoon and ensured it was ready for use when we arrived on arrival day. They also provided us with extra logs so we could enjoy it on our last full day. The property was very comfortable with modern facilities. The bed was out of this world comfortable and the underfloor heating made for pleasant steps out of the bed in the morning before donning our slippers. There was a smell of damp within the property, particularly around the fridge and there was a feeling of damp in the bathroom, which was noticeable underfoot and on the toilet cistern. We utilised scented candles to combat the smell as best we could, and tried to keep ventilation flowing throughout the property. The property was equipped with a dehumidifier which we kept on for the duration and the kitchen and bathroom both had extraction fans which we used when cooking and during/after showering to help. The hot tub was a nice little touch, especially being a wood burning hot tub. We did find however that we couldn't get it quite to temperature that we could fully enjoying, finding ourselves sitting around the stove side of the tub more often than not. However, it was deep into winter so understand the tub was working overtime. All in all we would definitely recommend the property to our friends and family who are after complete escapism, but if the damp issue could be worked on a little more this would get a 10/10.

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• Yusuf - Verified booking

  On the face of it, the property was extremely cosy and had many positives.

  The location was brilliant, with shops like Aldi, home bargains petrol stations close by, good parking, interior decor was charming and homely, really appreciated the brownies on entry, hot tub was excellent, and table tennis and board games were well stocked, water pressure was excellent. However there were a few issues, mostly minor, but a few major ones which dampened the stay, and would've been ideal to have some warning ahead of time. We appreciate that all may not have been given, but for the price point, and comparing with previous experiences, there were some expectations missed. Minor: - The kitchen wasn't very well stocked. Salt and pepper shakers were empty, there was no oil, there was no chopping board (or atleast we didn't find one) - The bathroom had no toiletries and only one spare tissue roll - There was no table football as advertised Major: - Bed was extremely squeaky, to the point we were woken up multiple times during the night - The 'game room' seemed like it would be a room in itself from the listing, however, it turned out to be the garage with the door removed so it was always open. This is fine, except for the fact it seemed like the garage area hadn't been cleaned in a while so there was a lot of dust and cobwebs which made the space a little unpleasant to use. THINGS TO NOTE FOR GUESTS: - Not obvious from the listing, but there is another property right next-door and while the house itself is private, the hot tub is clearly visible to the neighbouring house. This wasn't an issue for us, but maybe for others.

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• Dr Armstrong - Verified booking

  Lovely June weekend getaway. The three pods are set in a really well-kept field and are placed to be nice and private from each other. Hot tub was great! Inside, they are well equipped. We had a kettle, toaster, plenty of pans, two-ring induction hob, microwave and fridge with ice box. Towels and robes for the hot tub were lovely and soft. The bed was very comfy and bathroom was very clean. Rhys is very helpful in the build-up to the stay. The fizz and Welsh cakes were great. One minor criticism is that pods face east(ish) and so the garden tables are in shade in the evening (but sun for breakfast) so I guess that is a personal thing - you could probably move a bit. Another thing is the wine cooler fridge is quite noisy, with fan starting and stopping nearly every minute, but guess you can turn it off if it bothers you. Highly recommend drive or walk into the village of Llanfyllin. Some lovely shops and very characterful pubs. Locals are very friendly. Would definitely come back here.

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