Lodges & Log Cabins in North West with Hot Tubs

Reviews

What our customers say about their holidays

• Fiona - Verified booking

  Location was lovely, and next door neighbour was nice.

  They’re the only positives of Tiptoes Lodge. The lodge on arrival STANK of stale smoke in every room. I wasted so much of my perfume on trying to conceal it but it only helped for an hour or two. The smoke set off my asthma, and as I use a CPAP mask, I couldn’t sleep for the air being pumped directly into my lungs. The sofa recliner doesn’t work on one end, and the other end has been sat in so much that it leaves you sitting on a slant. There was rubbish like bottles, hair bobbles, glow stick etc under the sofa when we moved it round to view the TV better. There was also rubbish like wrappers and hair under the bedside table in the twin room which we moved to put the beds together in. Someone’s old socks under the twin beds. The twin beds are tiny and only suitable for children up to early teens. Beds were so squeaky that we had to tighten the bed frames to help with the noise. The dishwasher was filthy, had mouldy food in the bottom, the filter was full of old onions and peppers. Dirty water lining the bottom, so wasted a dishwasher tablet trying to clean it once I’d washed the filter out. It made the whole lodge smell of bin juice when we first opened it up. The curtains have mould on the bottom of them in the master bedroom and living area. The hot tub is a hazard in itself. No bar to fold the lid back on - we’re a couple with disabilities and this was really painful to remove and put back on as most of the handles have snapped. Once you’re in, it’s lovely but no cleaning tablets left, so it got dirtier and dirtier as the holiday went on, as no one comes to maintain it. The directions were quite vague, and trying to find the key safe is impossible to find in the dark when we checked in later in the evening. Unfortunately, Sykes cottages landline and mobile were closed so couldn’t get help as all staff had left for the evening in the main restaurant. We spent more time cleaning than we did relaxing. We checked out a day early because we couldn’t stand it anymore and checked in to a wonderful pub in Lupton to make up for the holiday. Would not recommend to anyone, especially when the owner refused to agree to any form of compensation. Sykes did their best but even with photographic evidence, it didn’t help. There are so many beautiful places to stay around this area, go anywhere else but here!

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• Andy - Verified booking

  Great facility to get away for a few days.

  Maintenance: Only thing I would suggest sorting out is adding some clear or white silicone sealant to the back of the sink to prevent water damage to the back of the cupboard. Suggestion: One additional toilet roll might be worth adding in the storage cupboard especially as Sunday was a "no go" day with the high winds and rain plus that unexpected "time of month". Travel: There were no shops nearby to get those essential supplies baring in mind we did not have transport. It took an hour and fifty minutes to walk to the BP station on A69, the first day, and one hour to Hayton village on our way home where there may have been some essentials on offer. It was closed on the Monday so we didnt find out. By car, a doddle so don't be put off. For information: the route to Hayton takes you to the A69 and a bus stop to get to Brampton or Carlisle via the 635 bus. This is closer than to the BP garage where the Spar is. Hot tub a must. With dressing gowns and slippers provided, an evening outside is even more relaxing. Unless you have transport, this holiday is for the keen walker. We related to both. Owners were exceptionally helpful and provided some excellent help and advice. Thank you Claire. I rarely return to places as I love travelling but I would return here. It is slightly on the pricey side but with the place to yourself in the middle of nowhere it's worth it. Overall a very cosy place with great outlook. Well equipped for such a small space but used effectively there is plenty of space.

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• Christopher - Verified booking

  Hi, Directions to the lodge were a bit ambiguous, starting point was from A6 which is quite a long road.

  Better starting point would have been junction 35 on the M6 especially if not familiar with the area. Finally found the lodge and pleasantly surprised how spacious and cleaned it was. Well maintained and well equipped. Site was clean and pleasing to the eye. Soon found the TV wasn’t receiving a signal for any terrestrial channels and on demand channels were limited. The TV remote didn’t work either. There were no instructions on how to hook up to the free WiFi so had to rely on using phone data to use the internet. Pointed this out to Sykes and they promised to contact owner to remedy these faults but after a couple of days said they couldn’t get hold of them so nothing was done. Good job it wasn’t anything serious! Would have helped if there were written instructions on how to operate the microwave, turn on the heating, using the hot tub and operate the TV. Also, some tips on where to eat, local attractions etc. One last whinge, the two single beds aren’t really suitable for large adults but for children up to early teens. Apart from the above, it didn’t stop us from having a nice break in the Lake District as we only used the lodge as a base in the evening. Would I use Tiptoes Lodge again? Probably not. And Sykes Cottages? The jury is still out.

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• Steven - Verified booking

  Good points.

  The farmer and his wife such lovely people they came to show us how everything worked and even brought us fresh egg's. The surrounding are beautiful and the hot tub is great. Bad points. The log cabin (lodge) is a caravan covered in wood to make it look authentic. The wind was incredibly bad which nobody could control understandable, but was blowing through the windows and front door which is broken,making it very cold even with electric fires on and the noise from the wind was that bad we got no sleep. Shower cubicle is full of black mold. Above Seating area in front room was spiders and webs with insects attached. Floor in living room is collapsing near tall cabinets you can feel it as you walk over leaning. No tea coffee sugar soap every other lodges we have stayed have this on arrival complimentary. We had booked for 2 nights only stayed 1 left there at 7.30 am next morning couldn't stick it out anymore.

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• Lynda - Verified booking

  Not sure who ls responsible for this, but when we arrived we collected the Lodge keys from the key safe.

  On the keys was a fob to lift the barrier so the car could get through. However there was no where to scan the the fob to open the barrier, we were then told we needed a code to open Barrier, which someone kindly gave us. Sykes cottages didn't make us aware of this?. Also big health and safety issue with Hot Tub. In order to get into the hot tub the lid had to be removed each time, as the lid had got no form of hinge we had to lift it to the ground, and lift back up each time to cover Not good for a 70 yr old and daughter. Accident waiting to happen. Also the tub was not maintained through the holiday, no cleaning solutions added, so by the time a few days had passed, it wasn't fit to get in. Another health issue. Other than that the Lodge is beautiful and the setting is perfect. Spoilt a bit by the 2 issues. Would appreciate your feedback on this.

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